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Review of Fluellen Roberts Family Dentistry

Fluellen Roberts Family Dentistry: Looking for a reliable and professional dentist in Richardson, Texas? Look no further than Fluellen Roberts Family Dentistry. This dental practice offers a range of services, including general dentistry, cosmetic dentistry, and more. The practice is open Monday through Thursday from 7:00am to 5:00pm and Friday from 8:00am to 12:00pm. The office is closed on weekends.

Patients rave about the exceptional care and friendly staff at Fluellen Roberts Family Dentistry. They appreciate the thoroughness of the dental work and the attention to detail. Patients also appreciate the calming atmosphere of the office, which helps to ease any dental anxiety they may have. The dental hygienist is particularly popular, with patients praising her for her gentle touch and thorough cleanings.

One patient had a dental bridge put in years ago that kept breaking, but after coming to Fluellen Roberts Family Dentistry, the bridge was repaired perfectly and has been holding up for over five years. Patients appreciate the honesty and transparency of the staff, who take the time to explain each step of the process and answer any questions patients may have.

While there was one negative review from a patient who had a billing issue, the majority of patients have had positive experiences at Fluellen Roberts Family Dentistry, with many patients returning for years. The office is modern and clean, and patients feel that they can trust the staff with their oral care. If you're looking for a reliable and friendly dentist in Richardson, Fluellen Roberts Family Dentistry is definitely worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Fluellen Roberts Family Dentistry Reviews - 58

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Phillip Erickson

I always enjoy my dental visits! The staff are all so friendly and the hygienist is wonderful! Dr. Fluellen is a very kind and honest person. Highly recommend!

Rachael Williams

Until today, I would have given this price 5 stars all day! I got a new job and the dental benefits aren’t as great as they once were which means there are some things I now have to pay out of pocket for. I was completely okay with that and even made sure I knew what amount I would be responsible for when I scheduled my appointment 2 weeks ago. At 4pm the day before my appointment, I received a call saying, “Oops we made a mistake you know owe double of what we originally said.” I wasn’t to happy but I needed the work done so I moved past it. The day of my appointment comes. After I get my fillings I’m told, you owe another $100 for what your insurance didn’t pay. My problem is not the amount, but the way in which is was handled. I had confirmed my total 2 weeks ago and then told differently less than 24 hours prior to my appointment. The information changed again once I reached my appointment. I’m a business owner and think it’s extremely bad business practice to provide a customer incorrect information and then “change your mind” less than 24 hours prior to their scheduled appointment. I will find a dentist office who is able to correctly invoice me the first time and not penalize me for their mistakes.

Jenny Mizutowicz

I've been seeing Dr. Fluellen and Wendy the dental hygienist for almost four years now. I've had nothing but great experiences. The staff is professional and makes you feel so welcome. I think Wendy had learned my name and details about me after my first visit. Dr. Fluellen is friendly and extremely thorough. Recommend!

Lindsay Swim

I've been a patient of Dr. Brunelli for years. He and his staff are always so friendly every time I go in and they immediately make me feel comfortable when I walk through their door. They make dental check-ups completely painless and I actually look forward to my appointments! I HIGHLY recommend Brunelli Fluellen Family Dentistry and I've referred several friends to their practice!

Alice Parker

I chipped an old front tooth filling, so went directly to Dr. Fluellen's office. Not only were they able to take me in immediately, they repaired the tooth perfectly so that I would not be late for my Networking Lunch Meeting. I could talk as much as I wanted now without being concerned about a chipped tooth showing! This is on top of a fantastic job last week of finishing off a really difficult - again front tooth - implant that perfectly matched my other teeth! I just love these everyone of her great staff!

Anna Bryant

Love love Fluellen Fam! My husband and I have been visiting here for over 7 years and the service has always been wonderful. I highly recommend checking them out for your regular checkups and dental work! Wendy is wonderful!

Dr D

I have been going to Dr Brunelli's office for many years now, and I could not be happier with their staff and the results of the procedures I have had done. Carla makes me feel very welcome each time I come for a cleaning, and the recent crown I had done was another great result with no pain and a perfect fit. Customer care is clearly the priority, and I feel fortunate to have found them thanks to a friends referral.

SARAH PITTNER

Had to find a new dentist after using the same one for many years. So glad to find Dr. Fluellen's office. Friendly staff and nice office. Made me feel comfortable with the change right away.

Kasey Cummings

Nothing but top notch experiences here! My hygienist, Krista, is the BEST! The entire staff is friendly and accommodating. I like that they don't make you feel judged or guilty about anything... like forgetting to floss every now and then!

Sarah Nguyen

I've been going to Dr. Fluellen since they were at their old location. The staff is so friendly and Wendy, the dental hygienist, is fantastic. Dr. Fluellen is also amazing - very knowledgeable and spends time with you to explain everything. I highly recommend this office.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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