Westlake Hills Dentistry - Vincent Ho, DDS

Dr. Ho and the team are incredible! I’ve had several different dentists in Austin over the last 30+ years, but this team always makes me feel comfortable and talks me through everything (I’ve had a fair amount of work). They also use cutting-edge technology and are very progressive which I appreciate. My family will go here as long as we are in Austin!

Amazing front office, hygienist, and dentist. I have some anxiety and they always bring the calm and the peace. My teeth feel sparkling clean after a visit and the four cavities I have had drilled & filled settled nicely. Thank you to the whole team!!!

The best dentist our family has been to. The entire experience from Diana at reception to the knowledge of Dr Ho and technology of the equipment he used to find the cause of pain I have had for 10 years that no other dentist was able to find the cause of it. I would highly recommend Westlake Hills Dentistry.

Stop your research and book an appointment at Westlake Hills Dentistry with Dr. Ho. He and his staff are so passionate and attentive to each of their patients. Dr. Ho always provides well-researched advice and takes extra time to ensure that you are comfortable and confident in your treatment plan. Over the course of over a year and a half of dental work, Dr. Ho always went above and beyond to walk me through my x-rays, explain the latest dental tools and research, and communicate in a timely manner with my orthodontist to ensure they were on the same page and I could get the most out of my insurance benefits. The rest of the staff—Diane, Debbie, and Wendy—are just as amazing, kind, and competent. I will never go to refer anyone anywhere else than Westlake Hills Dentistry. So glad I chose them for my many dental procedures!

I had an emergency and Dr. Ho worked me in right away. I am always very pleased but usually don't send reviews. Dr. Ho and the staff are amazing and are deserving of high praise.

I could not recommend the team at Westlake Hills enough! Every person I interact with during visits makes the appointment that much better. Diane is so kind and makes sure you are completely set for your appointments so there are no surprises!

While going to the dentist is never something I have enjoyed, I never dreaded coming here. Cleanings, fillings, crowns - I've been able to have everything serviced here without the anxiety I normally have going to the dentist. Dr. Vincent Ho is great at what he does and takes the time to get to know you. You won't feel like just another patient here, you'll feel like a welcome member of their family.

Even going in for an appointment during peak-COVID, they were really diligent with their cleaning procedures. I never felt unsafe or worried. If you are looking for a dentist that will make you feel welcome right out the gate, this is the team for you.

I don’t ever write reviews but I felt it necessary for this. First of all, the cleaning is always very painful. I thought after a few years of consistent cleanings, it might get better but it did not. I know it’s supposed to be uncomfortable but I’m talking eyes watering, need to premeditate myself painful.
Additionally, they always come up with something new every time I go in. For example, they tried to convince me that I needed to laser my frenulum? When I saw a different dentist, he told me this was completely unnecessary and would be a painful healing process. But what really got me, is that I work night shift as a travel nurse and had an appointment scheduled for Monday. The receptionist cancelled my appointment on the Friday before my cleaning because I hadn’t confirmed yet. I called to confirm before they closed on Friday and she told me they had already given my appointment time away. She scolded me for not confirming the appointment yet and told me she texted me multiple times. I only received a text that my appointment was cancelled. I did receive two calls from her, but I was sleeping. I have discussed with them before that I am a night shift nurse and unable to take calls during the day but apparently they are so busy they can’t hold my scheduled appointment time. I have never missed an appointment or given them any reason to cancel my appointment. I gave this place one too many second chances and I will not be going back.

Disclaimer: I typically have heavy dental anxiety, however I just had my first appointment today with them and from the jump I was at ease. The staff is so very friendly and welcoming so I really appreciate that. Everything is clearly and thoroughly explained so nothing is left to question. I think I found my place! 100/10!

My son came in for emergency chip tooth repair while traveling in Austin area. The staff was extremely friendly and efficient. We needed to see a dentist ASAP and Dr. Ho was willing to accommodate us. Their facilities was very modern with state of art equipments and clean. Most importantly Dr. Ho was able to put my 12 year old child at ease. He has the BEST bedside manners of any dentist I've ever met. Moreover his work was excellent - I couldn't tell where his front tooth was chipped after the repair. Billing process was also excellent as the office staff checked and told me my co-pay before work was initiated - it was very reasonable. (They are one of few dental offices in this area that take Dental insurance.) Since it was an emergency - at least my son thought so - I would have happily paid twice as much. In the past whenever we visited Urgent Care or out of state healthcare we usually paid more than at home, but Dr. Ho seem to sincerely care about his patients and it cost less because he gave us first time patient discount even though he knew we didn't live there and wouldn't likely come back. I only wish his practice was in my hometown.

Dr. Sakos is a great dentist and good friend. Only thing better is his team of welcoming staff and assistants😊