Ranches Family Dental

Super good experience here. The receptionist was polite and really helpful in calling our (not insurance...) And figuring things and explaining it to me before I had a major bill on my hands. The hygienist was very thorough (she called it OCD...which is a plus for a hygienist!) She was friendly without being fake. The dentist was very generous in letting me finish my appointment and cleaning, etc but just charging for the x-rays because of the issue with the dumb insurance. I definitely recommend!

Recently started going here and they have been great! From the receptionist to the hygienist to the Dentist, they were all so friendly and helpful. I would definitely recommend this place!

The receptionist Kristie is the rudest person. Always have an ugly attitude when I'm calling in to make a payment or to reschedule a appointment. Because I am a parent and puts my kids schedules before mine, Kristie always has something ugly to say when i call in to reschedule to a different day. Supposedly Kristie says that Ranches does not allow payment plans and is always required to pay in full. Baldwin definitely needs to get a new receptionist before she ruins his reputation. 👋

I don't usually do reviews but I was really blown away with how amazing the staff was. I called to make an appointment as a first time customer and was told they were almost 3 months out at the moment but that they would try and find something sooner. Not 2 hours later I received a call saying they were able to squeeze me in a few days from when I called and the lady I was speaking with was really helpful and friendly. When I arrived I was a little annoyed because the receptionist had a lot of attitude and complained about how so many people were calling but I get it. I've worked for busy places before and felt the same way but still shouldn't be expressed in front of customers. When I got back hollie took care of me and went above and beyond to make sure I was satisfied and that I understood everything and I was extremely satisfied with how she treated me. I will definitely be back

I never post reviews but my experience here was so terrible. I decided to try the ranches out because it was closer to home and i was really optimistic, boy was I disappointed. Dr Baldwin was so unprofessional. For being the only patient of two people in the office I was treated like they didn’t have time for me on both of my visits there. On my second visit after I had scheduled for what he called “a comprehensive exam” he proceeded to tell me that every tooth in my mouth was beyond repair and I needed a crown on every single one. He then proceeded to quote me $40,000 for all the “work” I needed. I asked about financing and was laughed at and told “they don’t have the overhead for that amount of work”. He also just kept saying “do you understand what I am saying to you?”. I called my husband in a panic and in tears because something didn’t feel right and he told me not to do anything until we got a second opinion. It also took me calling the office three times and my dentists office calling several times to get them to finally send my X-rays over for a second opinion. I went back to my previous dentist and while yes my teeth need some work, my dentist quoted me $4,200 (you know just $36,000 cheaper than Dr Baldwin quoted). My dentist was just flabbergasted that Dr Baldwin came to that conclusion and I am so glad I got a second opinion. Overall was not a good experience and we will never be going back. Be wary when he quotes what work you need and I would suggest if something feels off, get a second opinion.

The receptionist at this office is the rudest, most snooty person I have even dealt with. She literally told me to go find another office and hung up on me. This happened today (Aug 4) at 1:00 p.m. I am wondering if the dentist at that office realizes that his receptionist accepts or rejects clients based on what attitude she is currently in.

This morning I called their office and asked if they could see my child due to severe tooth pain (unfortunately my insurance does not cover a pediatric dentist). She said she would check with the doctor and get back to me. Of course, 4 hours went by and I never heard back. I called them again to follow up. She said the dentist cannot see my child until next Wednesday at 1. I explained that as a single mom that works full time, I cannot do 1. I also said I did not appreciate being ignored for hours only to be told my child cannot be seen. The receptionist immediately got incredibly rude, she yelled at me that I am not cooperating and that I need to go find another office to help me. Then she hung up.

So here I am - my child is in pain, and I am in disbelief that people can actually act this way.

Dr Baldwin and the entire staff at Ranches Family Dental are great. I used to work in the dental field so I’m very picky about my dental care. The doctor and hygienist were both gentle and gave awesome care. A big thank you to all the staff.

I have major anxiety when it comes to going to the dentist, so I have been looking for a dentist that puts me at ease and these guys do that just! It's a smaller office, so they spend more one on one time with you and get to know you and make sure you're comfortable. All of the employees there are really nice and friendly. They are professional, but bring in a "home" type of feeling while you're there. I can honestly say that I have never liked a dentist office more than this one. They are very professional and very good at what they do. I highly recommend them.

Really great experience! My hygienist was super friendly and very good at making me feel comfortable, even when cleaning my teeth! Every person here was friendly and happy. The dentist was really great as well. Definitely going back, especially since it is only 6 minutes away from my home.

I am super pleased with Ranches Family Dental. #1 they took my insurance when so many other places only wanted to sell me their own insurance. Kate at the front desk is so personable and friendly. She could easily be my best friend =D The hygienist was super amazing too. Actually, it was the most gentle and thorough cleaning I have ever had. I had a top-of-the-line dental implant put in as well and it went so smoothly and absolutely pain free. I feel very comfortable here and I'm so happy I found a dentist nearby that's honest and friendly. I always like that there's good music playing too.