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Burg Childrens Dentistry & Orthodontics - Ivory Ridge

4.9

200 reviews

Review of Burg Childrens Dentistry & Orthodontics - Ivory Ridge

Burg Children's Dentistry & Orthodontics - Ivory Ridge:

Burg Children's Dentistry & Orthodontics - Ivory Ridge is a pediatric dental clinic located in Lehi, Utah. The clinic offers a range of dental services for children, including routine cleanings, fillings, extractions, and orthodontic treatments. The clinic is open Monday through Thursday from 8:00 am to 4:00 pm, and closed on Fridays, Saturdays, and Sundays.

The clinic has received positive reviews from many customers who appreciate the friendly and caring staff. The dental hygienists and dentists are great with kids and make them feel comfortable during their appointments. The clinic has a fun and welcoming atmosphere that helps to put children at ease. The staff also provides tokens to children that they can use to claim prizes, which is a great incentive for kids to take care of their teeth.

However, some customers have reported longer wait times for the doctor, which can be frustrating for parents and children. Additionally, one customer reported a negative experience with a dental hygienist who lacked confidence and needed help with nearly everything. Another customer reported feeling judged by the dentist when their child was diagnosed with a cavity.

Overall, Burg Children's Dentistry & Orthodontics - Ivory Ridge is a great option for parents looking for a pediatric dental clinic in Lehi. The staff is friendly and caring, and the clinic has a fun and welcoming atmosphere that helps to put children at ease. However, customers should be aware that wait times may be longer and that some negative experiences have been reported.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Burg Childrens Dentistry & Orthodontics - Ivory Ridge Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kelly Behle

We love Burg Children’s Dentistry, Lehi! Taylor did such a great job with my daughter yesterday and was so friendly, even playing a game with her while we waited for Dr. Sorensen to come in.
And today, we were back for some work for one daughter with Dr. Welch, who was amazing with her. He talked her through every step and helped her feel comfortable when she was in tears she was so nervous. Our other kids got check-ups. Abby, Alyssa, Steve were so great with each of them. My kids love this place! We’ll be back for sure!

Cyler Rodabough

This office is hands down the greatest dentist for kids! My wife and I have taken both our children here since they got their first teeth. It’s clean, organized, well managed, and the assistants and dentists are so friendly and good with kids! We moved to Boise recently, but still get our check ups and dental work here if possible. (Who wouldn’t want to get their teeth cleaned on vacation?!) Make life easy, and take your kids here.

Jenny Adams

Smooth and enjoyable! My son was so nervous after his last experience at a different place but the staff here made this time fun and relaxing for him from start to finish. My daughter enjoyed it too, they both loved the superhero capes and prizes. Most of all I appreciated how everyone was so kind and patient. My son's sensory issues seemed non-existent with how thoughtful they were.

Update from 6.4.19
Wonderful staff and dentist. My kids are relxed and happy when coming here.

Robert Talivakaola

Steve was amazing! He was very helpful with my special needs son. My niece is terrified of doctors/dental offices and screamed her head off the entire time. My wife tried to keep her calm but nothing was working. The other parents in the office were kind and understanding that it was hard trying to calm her down. It didn’t help that the lady at the front desk gave a disgusted look at my niece and was a bit rude with her comments as we were leaving. We love coming to this office and hope that this lady was just having a rough day.

Nicole Lawhorn

After calling a few places with no answers, I got to burgs on my google search. Stephanie answered the phone right away and was so kind and was able to get all 4 of my kids in on the same day (trying to get it done before the end of the year). She explained to me that they make it fun and exciting using superhero’s and capes! Anyway, I took 4 kids to all have full cleanings and x-rays. I didn’t expect much from the staff, this was our first visit and the thought of this task was quite scary. They were ALL amazing!! Stacee befriended my toddler and was able to keep her occupied with games and prizes while I spoke to the dentist about one of the older kids. He was also great and treated my kids as if they were his own. Alyssa cleaned 3 of my kids and she was so sweet! All the kids adored her! My toddler even enjoyed her cleaning! Alyssa cleaned my 12 year olds teeth and it was as if they were two besties hanging out. The amazing part was, they did X-rays, cleanings, exams and sealers for all FOUR kids in just over an hour! My 6 and 3 year olds got antsy so they started being slightly more crazy than the beginning of the appointment but the staff was so good at making them happy and making me not feel flustered as they ran around. So so happy that I found this place! Can’t wait to go back! I wish they took adults too!

McKenna Nebeker

Loved the people! The doctor and nurse were so kind and helpful. My daughter had such a great experience. She brought in her stuffed animal and they even “checked” its teeth when she asked. Would absolutely recommend this place to anyone!

Kaleikaumaka Kanae

Friendly staff, great environment. Melissa, Abby & Dr. Jed were amazing & I loved talking with them!! They were able to get my daughter in so quick, while she was in so much pain. They eased her mind & was able to make her feel better about getting her tooth extracted. 10/10 recommend!! I would give unlimited stars!!

Sarah Fowler

I brought my 3 girls ages 7,4, and 2 to Burg Children’s Dentistry. Alyssa made us all feel so welcome and comfortable and she cleaned the girls teeth. Dr. Sorenson is always so kind and has such a great bedside manner with the kids. Thank you for making my kids love coming to the dentist!

becky Fischer

They are the best with my kids! They are so patient and caring and really make it a fun experience being at the Dentist. Dr. Sorenson and his team are professional but so loving and understanding making sure the kids feel safe and taken care of. The ladies at the front are super helpful and friendly with booking future appointments and any questions regarding my kids care. I highly recommend the Ivory Ridge location!

anna nauss

Dr. Sorenson and Alyssa were so amazing with my daughter. She was nervous and they once again made her feel at home and comfortable during her small and quick procedure. I definitely appreciate them taking time out to get to know her and make her feel better. Best dental office ever!

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