Burg Childrens Dentistry & Orthodontics - Ivory Ridge
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Review of Burg Childrens Dentistry & Orthodontics - Ivory Ridge
Burg Children's Dentistry & Orthodontics - Ivory Ridge:
Burg Children's Dentistry & Orthodontics - Ivory Ridge is a pediatric dental clinic located in Lehi, Utah. The clinic offers a range of dental services for children, including routine cleanings, fillings, extractions, and orthodontic treatments. The clinic is open Monday through Thursday from 8:00 am to 4:00 pm, and closed on Fridays, Saturdays, and Sundays.
The clinic has received positive reviews from many customers who appreciate the friendly and caring staff. The dental hygienists and dentists are great with kids and make them feel comfortable during their appointments. The clinic has a fun and welcoming atmosphere that helps to put children at ease. The staff also provides tokens to children that they can use to claim prizes, which is a great incentive for kids to take care of their teeth.
However, some customers have reported longer wait times for the doctor, which can be frustrating for parents and children. Additionally, one customer reported a negative experience with a dental hygienist who lacked confidence and needed help with nearly everything. Another customer reported feeling judged by the dentist when their child was diagnosed with a cavity.
Overall, Burg Children's Dentistry & Orthodontics - Ivory Ridge is a great option for parents looking for a pediatric dental clinic in Lehi. The staff is friendly and caring, and the clinic has a fun and welcoming atmosphere that helps to put children at ease. However, customers should be aware that wait times may be longer and that some negative experiences have been reported.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Amanda Merriam
We had such a great experience today at the Lehi office. My daughter is super hesitant with anything dental related and they were so great with her. The dentist made her feel comfortable and joked around with her. Amazing!
K Spain
We love Burg's Dentistry! So friendly and gentle with your kids! My cute little 4 year old has always been terrified of the dentist until Burg, she begged the whole next day to go back to the dentist! The staff was so great with her, she was so calm even though I was in a completely different room with my 1 year old! Thank you Burg Dentistry for being so amazing, it's nice to go to the dentist and not hear your baby scream in fear! Then beg to go back!
Brandyne White
The. Cutest. Pediatric. Dentist. Ever.
Superheroes that fight plaque and gingivitis all over their walls! Dress up costumes and fun staff!
My oldest had the HARDEST time at her last dentist experience, she could not have made me more proud today. And it’s all because of Burg childrens dentistry . They made her feel so comfortable and she had so much fun! My youngest, also had no fear whatsoever. These girls were so brave ❤️. Thank you!
Whitney Andersen
I love how great they are with kids. Only one of my kids had an appointment today but I had to bring my other two and they gave them tokens so they wouldn’t feel left out. It was so nice
Katie Golding Mecham
We've been going here for two years. They make it a fun experience for the kids. They have fun dress up options for the kids and trading cards to collect every time they come. Even when my kids were 3 and 2 they were so good with them. They love coming to the "super dentist"!
Some other things I appreciate is they seem to always be running on time if not ahead of time. They get us in and out so fast.
One of my kids have needed multiple cavities filled and the dentist was incredibly kind about it, didn't make me feel bad, and it was an easy experience for my young kid.
I definitely recommend Burg Children's Dentist.
Hater Holly
We luv this Dentist office!
My kiddo ended up having to get a tooth extracted. Needless to say, he was not stoked about it. Infact, my poor kid cried the entire time. However, Dr. Sorensen & his Assistant Alyssa did such a great job w/trying to help him calm down, & being ever so patient, & helpful. They were able to get the tooth out, pain free! & my child left happier than when he went in. I think now that he knows the Dentist isn't as "scary" as he imagined, we're hopeful the next visit won't be nearly as "traumatic". 😉🤍🪥🦷
Mandy Saunders
Not a fan. We have to come in all the way from eagle mountain. We hit an accident along the way to this morning’s appointment so it made me 10 mins late for the appointment. They have a SUPER strict late policy and made a huge hassle about “squeezing me in” because I was 10 mins late. I understand you need to stick to your schedule but things happen, children don’t want to get out the door or accidents happen and you are late. It’s a Childrens dentist you think they would allow for wiggle room. This was only my second appt. My first I was 15 mins early. So it’s not like I have a history of being late with them. The dentist was really nice and my son was super comfortable around him which is why I gave the review a bump. Reception just needs better training.
Carrie Clark
Problem #1
It was a stressful environment right as we walked in. Very overly crowded. My kids didn’t have chairs to sit in while waiting over 15 min for our appointment. We came in with very happy, upbeat moods and left miserable.
Problem #2
Dental hygienist had no idea what she was doing. She had to ask for help with nearly everything, lacked confidence, and was completely incompetent. We probably waited an extra 20-30 min because of her not knowing how to do her job. If she was in training, someone should have been by her side the entire appointment. I’m an empathetic person and hate to say it- but she needs to be fired. It seemed like she couldn’t handle the job.
Problem #3
When the dentist saw my oldest daughter had a cavity on her back molar he immediately judged and said she’s not flossing. She flosses her teeth EVERY SINGLE NIGHT. She has hypoplasia and we know the enamel on her teeth is weak. We take very good care of her teeth and his comments were rude, completely inaccurate, and judgemental. By the end of the visit he recommended putting temporary silver caps on her back molars. She’s 8. What an outdated process. We will be finding a new dentist who actually cares about my children’s dental health.
Rosie Skinner
This was our baby Ace's first experience with the dentist. It was an emergency. They got him in fast and were so helpful. We always love coming here with our family.
Kate Sorenson
Best dentist ever! I had to be numbed for a cavity filling and he was very gentle. I didn’t feel a thing. Also the assistants are very kind and attentive.