Professional Dental

Took my whole family for appointments today and we had a great experience. My kids loved the friendly staff and always enjoy our time at Professional Dental in Saratoga Springs. Megan was a wonderful hygienist. We will be back in 6 months!

Please don't go here. They fired the dentist that was doing two of my crowns because he completely botched mine and several other patients. I had to come back to this place 6 times to fix what they did. And they still made me pay over 1,600 and did not provide any sort of relief. One of my crowns still hurts to this day and this has been over a year of pain. It was the worst experience of my life.
Dr ahn tried her best to fix it. And was pretty cool. But I would tell you to go get your work done by anybody else before I sent you here. Heck...your neighbor could probably do a better job than this place.

I just couldn't believe the service and not offering to do anything. Oh they did say I could make more payments than they typically allow. It's ridiculous.

PLEASE save yourself the time and money and go somewhere else! I received two fillings and after a week I was in excruciating pain, went back and the dentist tried to redo them (after telling me the fillings ‘look great and he doesn’t know what could be wrong’), and it has only gotten worse from that point on. I spent a week in unbearable pain before going to another dentist, who informed me that one of the fillings was too deep which resulted in my tooth “dying” and getting an infection in my jaw. I will now need a root canal and antibiotics to clear the infection. And the other filling has a big gaping hole in it where bacteria will be able to collect, so that will also need to be reworked on.

After calling this office to address my complaints with a manager to try and recoup what I paid for the fillings (as I will now have to pay for new X-rays, antibiotics for my infection, a root canal and filling from the new dentist), I was told they “don’t give out manager information” and someone would “get back with me” about it. It has been 10 days and I have received no phone call back.

Please save yourself the headache, pain, time and money and go somewhere else. I am also trying to convince my insurance provider that this is not a dentist that they should be recommending through my network.

Great front office. Doctor is on top of it. My insurance was being weird and Sunny was able to figure it out correctly when they were being difficult for me to work with! Megan and Cambria are awesome! Highly recommend them for your oral health. Will be back! I’m one happy patient.

The staff is dang near perfect!

Megan cleaned my teeth. She is gentle, kind, a perfectionist, easy to communicate about what is going on. She's a keeper for sure.

Then there was my cavity. Dr. Cordener is awesome. He and Jade made fast clean work of my tooth. I am impressed by how he just went to work and then made sure Ibwas comfortable all the way. Jade is on top of assisting him. So impressive!

Amanda — Literally the World's Very Best Hygienist!
I have worked at a dental office and in the dental industry for years (not at this one, though), and I have never had a better experience in the dentist's chair! I have had two different dental offices tell me I was their "most sensitive patient ever," and I used to have to get all four quadrants of my mouth numbed just to get a simple cleaning.

But hygienist Amanda Ashton at Professional Dental in Saratoga Springs gave me a deep cleaning (scaling and root planing) without even numbing me, and I didn't even feel it! I didn't feel a thing! She is that gentle and that careful! What a talent!

Prior to visiting Professional Dental in Saratoga Springs, I was developing full-blown dental phobia, but I'm so grateful I found this office, its excellent doctors, its friendly staff and especially Amanda, the greatest dental hygienist the world has ever known!

I highly recommend them! 5 stars!
Jason Pyles

I've never gotten any work done at this location, but I called another Professional Dental location and was transferred here and Josh answered the phone and was PHENOMENAL. Josh was so friendly and helpful! Even though I wasn't a patient at this location, he took time to help me with canceling some appointments and was so respectful and assured me it was no trouble at all. He was polite, 100% willing to help with the things I needed, genuinely kind, and he asked real, friendly questions (so much more than "How's your day?" sort of small talk). It brightened my day to call and have someone be so kind and personable, so I wanted to make sure Josh got a shout-out!!!!! Thanks, Josh!

After doing partial work, the dentist did not show up for the follow-up appointment. I waited a couple of hours before the staff told me the dentist wouldn't be coming in.
The work was poor quality and the fillings fell out within a couple of months. I am now losing the tooth where the partial hack was performed.

A better name for the office would be "Un-Professional Dental".
They recommend unnecessary work (push extractions and implants) They caused more problems than they fixed. I wouldn't allow my family to go here after my experience. I wouldn't recommend to anyone.

Also agree with other reviews on rudeness of front staff - wow completely unprofessional..

This was my first time to this office & I was very impressed with the cleanliness of the facility & how friendly every member of the staff was. The dental assistant Cambria & the Dental Hygienist Megan did such a great job & were very knowledgeable. The wait wasn’t too long as well. I’m so happy we found this office!

I've been to this office for many years. The staff has always been friendly and helpful. Last time I had a cleaning done, the dentist said I needed a filling. When he was working on the filling, he found another cavity, which he then started to work on. When I went for the cleaning, I didn't have any pain whatsoever, but since he worked on both fillings, I've been in pain for months. I went back to the office 5 times! He re-did the fillings, checked and rechecked and the last time I've been there, he said that if the pain continued, there was nothing else he could do. Long story short, I'm still in pain and looking for another dentist.