Costa Dentistry

This was my first visit after being referred over a year ago by a good friend. My only regret is that i did not visit sooner!

Everyone was friendly, professional and very welcoming. The office was very clean. It was a state of the art experience, my 14 year old thought it was awesome! Thank you and we will see you soon!!!

My hygienist was awesome. Very careful and kept me informed of what she was doing. I appreciated her calming demeanor.

Most comfortable, intentional dental appointment I’ve ever had. Going to the dentist isn’t that fun an experience. This place made it better

Great first experience. Look forward to future treatments

- Changed on November 4, 2022
I wish I could say awesome things about Costa Dentistry, but right now, with failure to follow up, and help me get the treatment that i need, they fail the "care test" i have for care providers.

I went in when one of my fillings fell off, and I was having a tough time eating from one side. I shared the situation with the care provider and the first appointment was just phenomenal, with 3d views of my mouth and promise of a treatment plan.
I was thrilled, and was waiting for a treatment plan
First Miss,
I did not get a plan and had to call them.
When I did, I got a story about my insurance not being supported. Well, I'd have loved to hear about that. But I wanted to confirm from insurance. Who immediately confirmed that they do.

Now I was confused. The insurer says that I am covered at the dentist, and the dentists say my plan is not supported. Why!!!!

Well, devil is in the alphabets. Costa accepts Dental PPO, while my insurance is a DPO (according to the provider). Well what on earth is DPO you say?

Glad you asked, it is Dental PPO and that's a term the firm in Texas calls DPO.

After much discussion, i figured there must be a way. So I asked if there was.

The office, as sweet as always, said that they can send a breakdown of the treatment plan to my insurance provider. That is Awesome, finally a way out. So I agreed to that.

A few days (or week) past, and I received the breakdown by mail. Dentists must have it too, right? Well I waited for a few days and called. They didn't seem to have it,

Flummoxed, i offered to, and sent the response from the insurance provider. Days past, no action. Still continuing with the original problem, but now I am not sure if I can go to another dentist, since i "Burnt" the 6 month check budget, i thought. And of course, i like the practice for multiple reasons.

Well, days and weeks pass again, and I call today. And they politely said that something has been uploaded somewhere. Oh well, here we go again. I asked if there is going to be a medical/dental talk sometime soon. I may have been a little too persistent or maybe my language, boosted by being raised by a bureaucrat, was asking them to take a position on "Will I be or will I not get treatment for the dental problem I came in to start with"? I asked the question a few times, and finally the sweet lady who answered the question had had it.

She firmly said "I don't want to keep repeating the same thing ", "I can have a manager, who has already left for home, call you on Monday" or "Schedule you for an emergency session on Monday.

I don;'t know the world in which an emergency is taken care of in four days, that must be an interesting world. I am not sure I want to be part of that world.

Overall - the dentists and assistants are good, but the process management seems to be right out of a third world government office.

Here's me hoping I'll have my teeth taken care of. Maybe its god's will!!! if my teeth continue to pain, then I would not eat as much resulting in much needed weight loss, Maybe that's what they were after all this time? or were they.

Sarcasm apart, guys, can you help me by either taking care of the dental situation or telling me that this is beyond you? I am begging you. As a foodie close to the eating season, i want my crown (on my teeth) and I do love your practice.

I go here because of the proximity. Its walkable from where I live. I have been going to the practice for 6+ years. The front desk has some attitude because of which I hate going here. When there is an issue, they tend to push the issue as your problem. The dentists are ok but I detest going there because I have to handle the front desk. I hope the day comes when they are replaced by robots so I don't have to deal with them.

Edit: Response to owner. Your response came 2 months after my post. I did my best to make this better in person - with your manager. As you can always obviously tell, I wasn’t met with the most enthusiasm on this. Would you be interested in making this better, pls send me a named email ID I can write to (not a general inbox) so I know who I am talking to. Thank you.

Paola was my hygienist today and she did a great job, she was very knowledgeable and helpful. I would recommend Costa Dentistry to anyone looking for a dental home!

I have now been going here for years. I was originally taken in for an emergency appointment when my own dentist couldn’t. I Love the atmosphere and everyone is so kind and welcoming. I always feel as if I am getting the best quality care.

Stephanie, Dentist Hygienist did a great job, very knowledgeable, & the Dentist was good too. Very honest Dental practice. Definitely will recommend to anyone searching for a good Dental practice in Brambleton, VA.

I had a great experience at coasta Dentistry!! Love the atmosphere. Amazing staffs and the place is very neat and clean!!

Outstanding dental practice and they are right here in my own neighborhood!! Besides the many amenities they offer, designed to make patients comfortable, the staff is top notch. Dr. Aleid and Susanna were thorough, patient, painless and very personable. So happy to have them as my new dentist and dental assistant!! I would recommend them without hesitation!!