Riverfront Dentistry

This place is absolutely amazing. From the front desk ladies doing everything in their power to help you out to the back staff doing what they can to help restore your confidence in your smile. Katie is amazing making sure I was comfortable while getting my crowns put in. I couldn’t recommend a better Dental Assistant than her. Heather is an amazing hygienist. By the time she is done my mouth feels super clean. Heidi is a lifesaver by working tirelessly with my insurance to make the cost impact not hurt so much. Finally Dr. Elgohary is an amazing Dentist and brought my confidence back through my smile. I have found my new home.

Best dental office in Tidewater! If your looking for a dentist that's thorough and professional look no further. The office manager Heidi made my experience seamless from the time I walked in to check out. You get texts to remind you of your appointment (which I need) and processing my insurance has never gone better. Thank You to Dr. Elgohary for always looking out for my best interests and to Heather for making my smile bright..

Dr. ElGohary is a very compassionate and talented dentist. He is well knowledged and has a gentle approach, takes time to explain and never makes us feel rushed. His entire staff is great to work with, whether they are with us or the kids, and Heidi is so very organized and hard working, there’s no wait time and very efficient. It is actually a great experience to go to the dentist.

As the Managed IT Service provider for Riverfront Dentistry, I have had to visit the site several times. Each visit has been an enjoyable experience. The staff makes everyone feel comfortable, loose and at ease. You can tell the great atmosphere comes down from the top via the owner and management and it filters down to the employees. The warm and inviting attitude are then passed on to their customers. I have gone to Riverfront Dentistry on specials days, like birthdays, and the entire staff was dressed in a certain theme for the occasion. The staff keeps the atmosphere loose and inviting and you can't leave there without having a smile on your face. Such an awesome place to go to ease the anxieties of having to go to the dentist.

Amazing, everyone is amazing! My 10 year old left there and said, "best day ever"! I think that kind of review from a 10 year old says it all! Truly, thank you for being so wonderful!

EDIT: 11/22/2022
It has been over a year and I just wanted to give a more current review. I would give 10 stars if I could to Dr. Elgohary and his staff. This office is extremely welcoming and accommodating to all. The staff is amazing and Dr. Elgohary has a true concern and loving nature towards everyone that walks into his business.

If you are looking for a new Dentist, look no further. The Dr. and staff are no less then amazing. I have a true fear of the dentist and they put my nerves at ease. Every time I walk in I am a nervous wreck and by the time I leave, I am so happy that I was seen by them.

When it comes to appointments they are always willing to work around your schedule and with non emergency situations, I have never had an issue getting in first thing to have them addressed.

I also greatly appreciate that Dr. Elgohary continues to be a in-network Dr. for Active Duty Military, when many other dentists in Hampton Roads dropped them because the insurance is subpar (my option) for in-network providers.

I was looking for a new dentist after a bad experience with my previous dentist of over 10 years and I have found the perfect office. From the start of my first visit the staff was welcoming and polite, even with Covid protocol in place you could tell they were smiling behind their masks. Heidi and Lilly are both wonderful and treated me like I had been coming there for years. Jessica was fantastic and took extra care with my cleaning while keeping me comfortable. I never felt like she was rushed to finish my appointment. I scheduled a crown that was giving me trouble to be replaced. A few days before the appointment the tooth next to the crown broke and they were able to add that repair in with the same scheduled time. Dr. E is excellent and keeps you laughing while he works. No one honestly enjoys dental visits but Dr E and Katie did a wonderful job making this appointment as enjoyable as it could be. Riverfront Dentistry is a wonderful office with staff that genuinely care.

I absolutely LOVE Heather my hygienist! Unbeknownst to her I followed her to Dr. Elgohary’s practice. My mindset was that even if I didn’t like the dentist I would receive most of my care and time with her anyways. May I please say that the experience as a whole was phenomenal! Lilly at the front desk was so nice assisting me with setting up an appointment. She was very upfront and informative and immediately followed up our conversation with a text. Day of the appointment went smoothly. All ‘paperwork’ was filled out on a computer and my wait time was less than five minutes! I received excellent care from my regular hygienist (as I already knew I would!) and then Dr. Elgohary came in. He was so warm introducing himself and welcoming me to his office. He shook my hand, took his time to thoroughly exam me, explained his concerns to me in detail, gave me options on how to achieve the best results, and then thanked me for choosing his office! Upon checkout I received my next appointment along with a new patient ‘thank you/parting’ gift. I was also text an appointment and emailed a treatment plan. Finally, the next day I was called and thanked again for allowing them to provide my care!!
Customer service is a long lost art! However, Dr. Elgohary and his staff are spot on!!! Did I mention there were complimentary beverages?! I am telling everyone about Riverfront Dentistry!! Thank you, thank you, thank you for an amazing experience!!!

Went for my first appointment with Riverfront this week. The staff was amazing and Dr Elgohary was great!

I had an issue with bad work done by my previous dentist that now needs to be re-done. Without getting into too much detail, Heidi helped me tremendously jump through the hoops to get my funds reimbursed back to me from my previous dentist for this, as well as the nightmare i had with numerous other billing issues with them . She went above and beyond the call of duty and I really don’t think I could have gotten it resolved without her help. I can’t thank her enough.

Jessica has always been my favorite hygienist, and honestly that’s why I changed to this practice.

That being said, I’m excited to have found my way to this practice. Looks like things are getting off to a great start!

The staff is very knowledgeable and kind, but before making my initial appointment I called the front desk and provided my exact insurance information to ensure they accepted my insurance. I was told it was accepted, so I scheduled several appointments for various reasons only to receive an additional unexpected bill from the office. Turns out they don’t accept my plan. I called the office and talked to Heidi who recalled our initial conversation, but did not accept responsibility for telling me incorrect information and said it’s my responsibility. She only mentioned that it was strange that it wasn’t accepted since my plan is very flexible. I thought I had my bases covered when I literally provided my exact insurance info and was told it was accepted. Double check with your insurance company- not the office before making your first appointment and avoid the unexpected cost!