Review of Unify Family Dental
Unify Family Dental:
Unify Family Dental is a dental clinic located in Pullman, Washington. The clinic offers dental services for all ages, including pediatric dentistry. The clinic is open Monday through Friday from 7:00 am to 7:00 pm, making it convenient for those with busy schedules. The clinic is closed on Saturdays and Sundays.
The clinic offers a variety of dental services, including routine check-ups, cleanings, fillings, and extractions. They also offer cosmetic dentistry services such as teeth whitening and veneers. The clinic accepts state insurance, making it accessible for those who may not have dental insurance.
The clinic has received mixed reviews from customers. Some customers have praised the staff for their friendliness and professionalism. One customer mentioned that the receptionist was helpful in guiding them through insurance details, and another customer praised the dental technician for having a great attitude. Some customers have also mentioned that the clinic is clean and well taken care of.
However, some customers have had negative experiences with the clinic. Some customers have mentioned that the staff can be unprofessional and dishonest. One customer mentioned that they were turned away for being a couple of minutes late, even though it was an emergency appointment for their child. Another customer mentioned that they had to wait for over half an hour just to schedule an appointment.
Overall, Unify Family Dental offers a variety of dental services and is open for extended hours during the week. While some customers have had negative experiences with the clinic, others have had positive experiences with the staff and the services provided.
Marissa Gonzales
I am disappointed that after being two minutes past the grace period they turned my autistic son away. I understand we were past the grace period. My non verbal son, doesn't understand what being turned away is and the affect of this is a lot of crying and screaming. This was an emergency appointment my son is in pain for the first time and expressing it. Those few minutes shouldn't have mattered. Is this how you treat people with state insurance, would have it been different if I was paying out of pocket because I would have. I am still going to take my son to his rescheduled appointment and I hope my experience will be better.
A very disappointed mommy
Christian H
Avoid this place like the plague! Heather the front desk lady is so rude she should be fired! She will hang up on you when you are trying to explain to her you might be a couple minutes late because the roads are super snowy/icy and cars are driving slowly and you live an hour away, claiming it’s “harassment”. Then they want you to sign some behavior form! Unreal! Finally, they claim you made her “cry” so they can discharge you as a patient, but they admitted it was because again they were short staffed and me being a couple minutes late would cause them problems. I wonder why they are always short staffed?These people are such a joke, always understaffed, using that as an excuse. Also, they will call and change your appointment at the drop of a hat, changing mine from 8am to 4pm, they don’t care about your life. Also the last time I had an appointment they just flat out called and canceled it and rescheduled it for literally months down the line, just letting my teeth rot. Again saying they are booked too much. So unacceptable! Go anywhere but here!
Jill Hardwick
Had a tooth ache trying to call Pullman unified Dental Office, waited 45 min. for someone to answer for emergency visit. we hung up because we didn't have all day. Went some where else.
Then I'm reading on a review below mine that a child that has a tooth ache, because he was a couple minutes late they turned him away. What kind of Dentist would do something like that to a child
Tiffany Beard
Staff is awesome. Monte Pope, hygienist, is the nicest dental torturer I’ve ever had! We all hate the dentist but if you have to get a cleaning, I recommended Monte.
MICHAEL R BANK
THIS PLACE IS REALLY FANTASTIC ; THE SUPER NICE , HELPFUL RECEPTIONIST HESED SAVED ME A BUNCH OF MONEY GUIDING ME THROUGH THE INSURANCE DETAILS ; GABBY ONE OF THEIR DENTAL TECHNICIANS HAS GOT THE BEST ATTITUDE OF ANYONE I'VE EVER MET IN PULLMAN ; AND DR. ELIZABETH HARRINGTON IS SUPER EFFICIENT & PROFESSIONAL , SHE'S DISARMING &
I FELT REALLY WELL TAKEN CARE OF ;
I JUST LOVE THIS PLACE
& THE PEOPLE IN IT , IT MAKES IT AN ABSOLUTE PLEASURE TO GO TO THE DENTIST !!! (WHEN'S THE LAST TIME YOU HEARD THAT ???)
THANK YOU UNIFY FAMILY DENTAL ♡
Valerie Rodeen
I have always had a decent experience here until this last time I went. I had a different dentist and I didn't feel like a person. I felt like a number. She did not introduce herself nor make me feel comfortable. She was totally rough and I have never had as much pain as I did this last time!
Natalee Hernandez
There’s only 1 good dentist here. I’ve had 2 extractions done by one of their female dentist. She was rough with me and the 1st time I got an extraction it took many cries before my next dose of numbing, they at first claimed it to be just pressure when I could tell it was pain. They left 2-3 chunks (1 being VERY large) of my tooth in the healing gum which greatly effected the healing process as I had to take them out myself. I had then informed them I no longer wanted to work with her and that’s when I finally got to the one that I personally find to be my best fit, as he was very gentle and is able to easily distract me. I let it slide but a few days ago I went again for a root removal. She was again placed as my doctor for the day, that had already put me in a bad mindset. She was rough once again. But gave me more numbing quicker. She wasn’t able to get to my tooth properly apparently and she broke one of nthe surrounding teeth leaving a painful crack. She told me the saw that I was going to need another filling. I was confused at first but now that I know why I’m infuriated. It was only a few days ago, but I don’t feel like I should still have to take such high doses of medicine for the pain to stop after almost 3 days as most of the pain comes from the cracked tooth.
Jared Diggs
This place is the best by far, I have never had very many good experiences at any of my old dentist, but the staff at Unify made me feel comfortable. From the front staff, to the assistants , to the doctors they explain to you everything about what is going on so you are never out of the loop! They except my private insurance and have explained that if I qualify by bringing in my proof of income I can receive a discount for any out of pocket cost that my insurance won't cover. I couldn't believe how much they are willing to work with people, I highly recommend Unify for any of your dental needs.
Kevin Locken
Worst dentist i have ever been to in my whole life. They are performing insurance fraud at this dentist office. They say things like you have a cavity that needs fixed on a perfectly good tooth. Or you need your teeth cleaned when you just had them cleaned.
Glen Cole
Unify Family Dental has been a very professional and courteous place to have work done, everybody from the caring receptionists to the great doctors have always looked out for my needs to get my teeth cared for. The receptionists are fast and knowledgeable about any questions I have, especially when it comes to questions about my insurance and scheduling. It is an added bonus that they also call a day before to make sure to kindly remind me about my appointment. The doctor was also very professional and caring about my cavities and the work to fix them. I was extremely anxious about getting work done, but after talking about it, the procedure was a breeze, and even better, pain free. I would highly recommend Unify Family Dental to anybody looking to get quality work done for their teeth.