Rhinelander Dental Center
Review of Rhinelander Dental Center
Rhinelander Dental Center: Providing Comprehensive Dental Care Services
Rhinelander Dental Center is a dental clinic located in Rhinelander, Wisconsin. The clinic offers a wide range of dental services, including pediatric dentistry, dental hygiene, and community health center services. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays.
The clinic has a team of experienced and caring dental professionals who are dedicated to providing high-quality dental care services to their patients. The staff is friendly and welcoming, and they make sure that their patients feel comfortable and relaxed during their visit. The clinic is equipped with state-of-the-art dental equipment and technology to ensure that their patients receive the best possible care.
However, some customers have reported issues with the clinic's bureaucracy and staffing. Some customers have reported that the clinic is too popular for the business that they can actually handle, and they seem hesitant to schedule anything further than 30 days out. Additionally, the clinic has staffing issues, with only one part-time hygienist as of January 2023. Some customers have also reported long wait times to get an appointment and canceled appointments due to staff turnover.
Despite these issues, many customers have reported positive experiences with the clinic. Some customers have praised the clinic's staff for being kind, efficient, and patient. Others have commended the clinic's oral surgery department for providing top-notch services. One customer even reported that the clinic's dentist was able to save a front tooth that they thought would never be able to be saved.
In conclusion, Rhinelander Dental Center is a dental clinic that provides comprehensive dental care services to its patients. While some customers have reported issues with the clinic's bureaucracy and staffing, many customers have reported positive experiences with the clinic's staff and services.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Paulthored
Lose's a star, not from necessarily anything that they can help with...
But the fact that they are to popular for the business that they can actually handle.
While the employees certainly care about their patients...
They seem to be lacking any means of longterm tracking of their patients.(by which I mean, you're responsible for keeping track of visits & scheduling. They won't track you down if you don't contact them for a next appointment.)
Also, they seem hesitant to schedule anything further than 30 days out.
I've nothing but good things to say about their personal efforts.
The bureaucracy on the other hand, seems to shackle them more than anything else.
Literally been told by the Dentist, that any other dental provider would have just given up on some of my problem teeth, and slapped a Crown on them. Rather than risk anything else.
Unfortunately, they have staffing issues.
One part time hygienist. As of Jan 2023. For instance.
I like going their, but may have to seek other options just to get a cleaning. Not because I want to, but because I might have to.
It can be frustrating, but it's worth it!
Especially if you're on a Forward Health plan.
AL Lincoln
Dr.Gish refused treatment for one of my teeth that was hurting for months,until it was abcessed so badly that I had to pay out of pocket to see another dentist for antibiotics,and by that time the infection was so bad,I spent a week in the hospital.When I told her what happened,she denied that she refused treatment,and told me to prove it
RENEE HOFFHEIN
Wish I could give this dentist negative stars! They are one of the only dentist in town that take badger care they referred my son to a dentist in Green Bay to have oral surgery the dentist in Green Bay was amazing. Today my 4 yr old banged heads with another kid at day care and knocked out a crown and Rhinelander Dental Center won’t see him they said I have to take him back to Green Bay so now my baby has to wait 3 weeks before anyone can even look at the tooth that was knocked out! Nice customer service
Beth Knutson
I've been going to Dr. Novak here for three years and have had nothing but GREAT experiences! I needed a lot of fillings so I ended up seeing him probably 10 times all included which, itself, isn't fun, but I couldn't have gotten a better dentist to work with. He and the staff were always great about letting me know what was going on with my teeth and asking my opinion on things/letting me know my options, and being kind and personable. I've never had problems with the fillings or anything else.
I used to drive over an hour to get there, now 2 hours, and they keep a pretty full schedule (don't expect to get in right away unless it's a true emergency) but it's totally worth it for the great service and peace of mind!!
Sandra Collins
They are the absolute worst. Can't get in to get cleaning for months, because they can't keep dentist's. Canceled on me twice and then when I had to cancel last minute, I can't make another appointment with them for a year. After 2 apts already my mouth problems are still the same. Never going to them again!
Kira Engen
Had tooth extraction done today as goofy as this sounds it was a pleasant experience. Dr Novak was awesome at keeping me calm as he knew I was nervous. The nurse assisting him was awesome too holding my hand when I got nervous. Thank you and Happy holiday!
Deanna Roach
I will NEVER go back to this facility. I really suggest if you need the oral surgery department to definitely look elsewhere. A rock has more compassion than any staff who work there in that department. I will forever be traumatized and I don’t even know if I’ll be able to go to another dental clinic again because I was treated so poorly there. I never write reviews on places but I hope this saves someone from having a horrible experience when they are actually suppose to make you feel comfortable and safe which I DID NOT.
Dan Schallock
Very nice oral surgery staff. One of the few places that accept our insurance. Thankful for the caring people that dedicate their lives to helping when they could turn us away like most facilities do these days.
Calissa Rabideau
Another oral surgeon referred them to me because they were booked solid. I called and I got voicemail (which I was expecting because of what the other place had said). I got a call back the next day, super sweet lady, seemed eager to get me in because the gums around my teeth were swollen. She told me to call back the next day to see if my xrays were sent over. I called, voicemail, left a message. Not a single call back. Called Thursday, nothing. Called Friday, nothing. I DO NOT RECOMMEND THIS PLACE TO ANYONE! Horrible customer service!!
Lana Brunker
My appts were canceled last April. I was told they would call when available. No call. So I called them. "WE ARE ONLY TAKING EMERGENCY patients.
Not happy with their services. Dr. Fiebke was a great Dentist there and has now retired. My husband had requested Dr. Fiebke, before he retired, and they wanted a reason why the dentist he did see was not working out. "I just dont feel comfortable" they pressed further, and several phone conversations later, was denied a different dentist.
Not returning there due to poor customer service at the front end of this clinic.