Review of Eagle River Dental
Eagle River Dental: A Trusted Dental Clinic for the Whole Family
Eagle River Dental is a reputable dental clinic located in Eagle River, Alaska. The clinic offers a wide range of dental services, including dental implants, teeth whitening, pediatric dentistry, and periodontics. The clinic is open from Monday to Thursday, from 7:00 AM to 4:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.
The clinic is staffed with highly skilled and friendly dental professionals who are dedicated to providing the best possible dental care to their patients. Patients can expect a comfortable and welcoming environment, where they can receive personalized dental treatments tailored to their unique needs.
One of the clinic's standout features is its focus on patient education. The dental professionals at Eagle River Dental take the time to explain each procedure to their patients, ensuring that they fully understand the treatment process and the expected outcome. This approach helps patients feel more comfortable and confident during their dental visits.
The clinic has received numerous positive reviews from satisfied patients. Patients have praised the clinic's friendly and professional staff, the quality of the dental services provided, and the clinic's commitment to patient comfort and satisfaction.
Overall, Eagle River Dental is an excellent choice for anyone looking for a reliable and trustworthy dental clinic in the Eagle River area. Whether you need a routine dental checkup or more advanced dental treatments, the clinic's experienced dental professionals are ready to help you achieve optimal oral health.
Amenities
- Wheelchair accessible elevator
- Wheelchair accessible restroom
- Wheelchair accessible seating
Robert Croley
I hadn't been to dentist for several years, I asked a friend for a referral and she said that she'd had a client who had seen a dentist in Eagle River who had made payment arrangements for expensive procedures. As I needed work that exceeded my insurance payment I expected that this was what I needed. I called the office the phone was answered by a nearly polite lady who booked my initial appointment and asked briefly about payment arrangements, she denied knowing anything. Upon arrival at the office I noticed in the paperwork a check box to indicate whether or not I would like to discuss payment arrangements. At the conclusion of the appointment I scheduled a follow up visit in which my work would be done. I was told to expect to need to pay in excess of $750.00. I complained, insisting that I had a brief discussion about this, indicated same on their new patient paperwork and had not had the expected discussion.
At this time I was told that there were no payment arrangements to be had nor open for discussion. I then asked them to prepare a reasonable estimate of what I could expect to pay after the insurance payment. They stated that they had given that to me. I explained that I would find it very difficult to come up with nearly $800 and that based on my discussions with their office, their documentation that I expected other consideration. After intense debate about how to accomodate them I arrived at the conclusion that I could borrow against my retirement to fund this work. I told them that I would proceed to attempt this and would call a week before the appointment to confirm that I had been able to do so.
Before I could call I rec'd a certified communication containing my xrays and a letter declining me as a patient. I called and asked about this and was told that I had been rude, which in my opinion under the circumstances is quite untrue.
I am an upstanding and well respected member of the Eagle River community, the President of a statewide and widely recognized arts organization based a scant mile away from this mans office and am considered anything but rude in my sphere of influence. I have a reputation of making things work despite challenges and believe that reasonable people attempting reasonable things can always negotiate to a reasonable outcome.
I do not however tolerate misrepresentation of any kind, particularly of this nature. I am of the opinion that the person who made the initial appointment had been given instructions to propagate initial appointments as these are for the most part easy, involve little of the dentists time (I got ten minutes) and result in a higher than average charge. In my occupation I deal with professionals of many sorts and fortunately find this sort of behavior rare but when it occurs I am reticent to do nothing about it.
I urge you, should you find yourself in my circumstances accept no commitments from this office unless they are put in writing. The result of this event has for a short time crippled my retirement savings and placed my needed dental work at risk (my insurance pays only so much) as this man has in essence taken payment and given me less than it's value. I have no respect for people who cheat the system either on purpose or even if purely by accident if they are unwilling to attempt to correct it.
John Cusack III
The dental hygienist was extremely nice and did an outstanding cleaning job on my teeth. The dentist is equally as nice and gave me timely and sound recommendations about my future teeth care.
Elizabeth Fulop
The hygienist was super sweet and very welcoming! It was a very positive visit! You can tell this is not a cash grabbing dental office. They just want what’s best for your health!
Jennifer Groves
I felt very relaxed immediately upon walking in. My hygienist was really great. I’m not a huge fan of going to the dentist, but I couldn’t have asked for a better experience today.
William Mason
Fantastic experience! While visiting my son in Eagle River, I had a crown come loose. Dr. Kocherans was able to see me on short notice and re-cement my crown.
Luis Trujillo
They were able to get me in quickly (last minute), courteous and friendly service, professional and my experience was great.
John Kennedy
This place is always so nice. Dr Crookson is awesome, I would say it appears he genuinely cares, and that's important. I still hate going to the dentist though. No one will change that.
PJ Bell
I love my dentist and his entire staff! I can highly recommend Eagle River dental. Located 2nd floor/ Parkgate building above DMV. 👍🏽 🦷
Doctor Brent.
Jen Morea
I would recommend Eagle River Dental to everyone! Great service and wonderful attitudes. Dr. Tracy and all the hygienist are amazing!!
Jesse Aguirre
I had a really good experience here, the whole staff was awesome and now I actually look forward to going to the dentist!!