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Review of Cortaro Smiles Dentistry and Orthodontics

Cortaro Smiles Dentistry and Orthodontics:

Cortaro Smiles Dentistry and Orthodontics is a dental clinic located in Tucson, Arizona. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, orthodontics, and teeth whitening. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm and is closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its caring and compassionate staff, with one customer stating that their hygienist was wonderful and that they highly recommend the clinic. However, other customers have criticized the clinic for its high prices and unprofessional staff. One customer claimed that the clinic was a cash grabber and that they were charged an outrageous amount for unnecessary procedures. Another customer criticized the front office staff for being rude and unprofessional.

The clinic's location is convenient and easily accessible. It is located at 8250 N Cortaro Rd #110, Tucson, AZ 85743. The clinic's website provides information about the services offered, as well as contact information and directions to the clinic. However, some customers have reported issues with scheduling appointments and rescheduling at the last minute.

In conclusion, Cortaro Smiles Dentistry and Orthodontics offers a range of dental services and has received mixed reviews from customers. While some customers have praised the clinic for its caring staff and quality services, others have criticized the clinic for its high prices and unprofessional staff. It is recommended that customers do their research and read reviews before scheduling an appointment at this clinic.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Cortaro Smiles Dentistry and Orthodontics Reviews - 128

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Billie Otterness

Billie Otterness

πŸ‘ πŸ‘Ž 😐
Great Service Compassionate Staff Highly Recommended

This place is amazing! I've put off going to the dentist for years. Great people at this office. My hygienist Maritza was wonderful! No pain involved in getting my gums scraped and I was definitely fearful. The dentist and staff are caring and compassionate. Highly recommend!!! Five stars all the way!!!!

rStims

DONT COME HERE!! I went here just cause of a bad tooth infection and they wanted to pull two more teeth out that didn’t need to be, they’re cash grabbers. Also if you aren’t rich especially don’t come here, they tried to make me pay 2k for 3 teeth and had no cooperation for any other payment plans other than $600 a month for 4 months, outrageous. The place may look fancy but is not worth it, go find dentist that actually care about you and not the money.

Shannon L

Shannon L

πŸ‘ πŸ‘Ž 😐
Unprofessional Outrageous Quotes Poor Customer Service

Do not bother. Unprofessional and condescending front staff. Quotes are outrageous for β€œadditional serious services needed right now”. How dumb do they think people are? Do your due diligence, call other offices and get a second opinion/different prices. I did, got a completely different price point with an out of network provider (much more reasonable) and better services.

Sheri McGowan

Sheri McGowan

πŸ‘ πŸ‘Ž 😐
HIPAA Violation Poor Communication Unnecessary Requirement

Very disapointed and shocked!!!!! Checked in for an appointment and was told that if I did not sign up for their on- line chart that gives them access to my entire medical ( not dental) history including all medical treatments and medications that I would not be able to see the dentist. I was there becuse I have a filling that fell out and was having pain. I ended up walking out of the office because treatment was refused without this consent. Number one, my medical history is not neccessary to do a filling. Number two, I should have been informed when I made the appointment that this is a new requirement of their office. I am quite sure that many people who sign up for this online chart are unaware what information that they are allowing this office to have access too for a teeth cleaning or a filling. What the heck ever happed to HIPA. I now have to endure pain the until I can make an appointment with another Dentist because of their refusal to treat.

Megan Denman

Dr. Patel is amazing! She did some fillings for me and I HATE having needles in my mouth but I barely felt it. 10/10

Nurse Garnet

Nurse Garnet

πŸ‘ πŸ‘Ž 😐
Disorganized Front Desk Poor Communication Long Wait Time

Went in today for an appointment scheduled 6 weeks ago. Checked in early to make sure I wouldn't miss my time or have any issues with my appointment. Got informed I couldn't be checked in by the desk and I had to create an online account to check in. Filled out the forms and checked in electronically to then sit there for 45 minutes and watch as literally every other patient got called back before me and new arrivals got called back before me. The front of this office is always disorganized and chaotic. If you are going to be changing systems why wouldn't you notify your patients? I could not believe people were arriving after me and getting to go right back. Finally after sitting in the lobby for one hour I asked if I would still be seen. Evidently the lady at the front desk never updated the system that I could be brought back, so I was just gonna sit there for who knows how long. The dentists at this office are fine but the front desk has had problem after problem almost every time I've been there. I was shocked when I asked one of the receptionists why they didn't inform patients of the changes and she replied that "they probably did with the appointment reminder." I was never notified and your rude, dismissive response is why I will be finding a new dentist.

Sue Middagh

Sue Middagh

πŸ‘ πŸ‘Ž 😐
Great Dentist Excellent Hygienist Patient Care

This morning was my first appt. Dr. Kraft is a doll, patient, explains things thoroughly & genuinely cares. My cleaning was performed by Reed. He is the best hygienist I have ever experienced in all my years of seeing dentists (and I am close to 72!) I feel I have found a dental home again after my dentist of more than 30 years retired 5 years ago. I have been floundering since then but NO more!

Mad Cow

Mad Cow

πŸ‘ πŸ‘Ž 😐
Unnecessary Procedures Misleading Practices Sketchy Dentists

There is a real disconnect between the overall look and pricing of this business and the actual service. My gf and I both went in and experienced some concerning practices by the dentists. I needed to have a tooth removed and was pressured to get a 1200 dollar base for a fake tooth put in. My issue was my wisdom tooth would have grown into the same area as whatever prosthetic they put in and would have been an instant concern. So what's going on here? Was the plan to corral me into a messy situation that was completely unnecessary where I fork out 3000 to fix a problem CAUSED by their business practices? Then I took my girlfriend by only to utilize their free x-rays and they tell us she needs to have all 4 wisdom teeth removed right away and that one of them is rubbing on its neighbor tooth and especially is a problem. We took her to another place for a second opinion and they tell us that there is no damage to the neighboring tooth. Both visits the whole super pristine feel of the place and the misleading weirdly manipulative dentists sketched me out.

Charles Branson

Charles Branson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

Worst front office in the business! Had 2 appointments that were rescheduled without any one ever reaching out to confirm the change was even possible. Then they call you acting like it was your fault you're not telepathic and couldn't figure out the changes on our own. I do not recommend to any adult or child needing dental work. Just go to Aspen!

niccole kosec

niccole kosec

πŸ‘ πŸ‘Ž 😐
Great Experience Friendly Staff Highly Recommend

Our family had a great first experience here, they treated us like family. The staff was very thorough and went over everything with us and the options we had. Highly recommend going here, even if your littles are tagging along :) We loved Reed, Esther, Heidi & Dr. Dahl !

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