Woodland Heights Family Dental
Review of Woodland Heights Family Dental
Woodland Heights Family Dental:
Woodland Heights Family Dental is a dental clinic located in Little Rock, Arkansas. They offer a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open Monday through Friday, with limited hours on Wednesday and Friday. They do not offer weekend hours.
The clinic has received mixed reviews from customers. While some customers have had positive experiences with the staff and services, others have reported negative experiences with the customer service at the front desk. One customer reported feeling harassed and mistreated by a staff member when they arrived late due to heavy traffic. However, many customers have praised the staff for their friendliness and professionalism, with some even describing the clinic as feeling like a "home away from home."
Woodland Heights Family Dental has a website where customers can learn more about their services and make appointments. They also offer a range of payment options, including insurance and financing plans. Overall, Woodland Heights Family Dental is a dental clinic that offers a range of services and has received mixed reviews from customers.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Bryttany Washington
Dr. Lane and his assistant Savannah were the sweetest! The entire staff were so nice as well!! They were able to fit me super fast and they were so gentle with replacing my filling. I’m definitely a new patient and would recommend anyone to make an appointment with them. They are very affordable too!! All good things to say.
Leah Ryan
The staff at Woodland Heights Family Dental is amazing! We recently took our daughter in for her first appointment and they were so kind and patient with her. She had a great time and looks forward to coming back. They are always efficient and have been very helpful and showed genuine care when I’ve had questions about jaw pain.
brittany bednar
First visit went wonderful. They got me in super fast and the whole staff was amazing! I'm super scared of the dentist and have major anxiety around it. Dr. Lane was just the sweetest! I'm going back soon to do more but I definitely recommend them!
Scott Smith
Dr. Lamar Lane and his excellent staff are outstanding in every way. Woodland Heights Family Dental is the professional expert in top notch dental care as well as a great group of people. They are all kind and caring in the way they carry out their mission. I enthusiastically recommend the Woodland Heights team for all your dental care needs! I am now having A+ results from each of my visits thanks Dr. Lane and team.
Ryan Webb
The staff is very friendly. The dental hygienist and Dr. Lane are thorough in their cleaning and examinations. They also do a really good job of explaining things and walking you through the details, processes, and options available. I highly recommend this dental practice!
Tracey Shine
I am a newbie to Woodland Heights. I had a great first experience. I had to reschedule due to the weather, but Ms. Melissa entertained by dramatic antics. Which I loved. Originally, I called and spoke with a young lady who operates the front. She assured me I would love the service. My appt was timely. In addition, I had the pleasure of working w/ Trinity. She was smar & attentive.
Jennifer Middleton
I love Dr Lane and his team. Trinity always keeps my pearly whites looks great. Everyone is so friendly and amazing. My whole family see’s Dr Lane and we don’t plan on ever changing
Taniya Austin
UPDATE: New staff when I went in this time and it seems they have been there FOREVER!!! They fit right in, very nice and gentle, knowledgeable on what to do and OUTSTANDING CUSTOMER SERVICE!!!
1st REVIEW:
It's not just a dentist to me, IT'S FAMILY!!! I hadn't been in a while and just seeing everyone again was such a JOY to add right in with the holidays...❤❤❤
Dee Henderson
Customer service at front desk was rude at and was not approachable. I missed an exit while enroute to the dentist office and had to be rerouted through my GPS. The traffic was extremely heavy which made me little late. The black lady at front desk wasted more time harassing me about my arrival time and missed phone calls than trying to get me with the hygienist. I explained my situation to her and showed her that I did not have missed calls from them. She immediately called my phone from her computer to prove that my phone was working and this wasted more time. I shouldn’t have had to show her my phone to prove I didn’t hear or received her phone calls as the traffic was terrible. The hygienist apologized for her behavior in the back. When my procedure was over and I started to leave. I asked if I was done and could leave, one receptionist said yes but , the black lady said no harshly. She told me that she talked to me over and over about an existing bill and ran it through my insurance many times. I told her that she needed to change her attitude and not to speak to her customers that way. I was very bothered and upset of her treatment and behavior towards me in front of people.. While the service from the hygienist was awesome the environment was overshadowed by behavior of the front desk.
Debbie Headley
What an amazing staff! I’ve been going to Woodland Heights Family Dental for many years. They have always been kind, accommodating, friendly, thorough and pro-active. It is a Christian environment and I have always been very pleased with Dr. Lane and his wonderful staff. I feel treated like family each time I go to their clinic.