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Review of Newport Dental & Orthodontics

Newport Dental & Orthodontics is a dental clinic that offers a range of dental services, including cosmetic dentistry and orthodontics. The clinic is located in Los Angeles, California, and is open six days a week, with hours varying from day to day. The clinic offers a range of services, including teeth cleaning, fillings, extractions, and root canals. They also offer cosmetic services such as teeth whitening, veneers, and Invisalign.

The clinic has received mixed reviews from customers. Some have praised the staff for being friendly and professional, while others have criticized the clinic for being unprofessional and providing poor service. Some customers have complained about the high cost of services and the lack of transparency in pricing. Others have complained about the quality of the work done, with some claiming that the clinic did not properly clean their teeth or that they were left in pain after a procedure.

Despite the mixed reviews, Newport Dental & Orthodontics has a loyal customer base. Many customers have praised the clinic for its convenient location and flexible hours. They also appreciate the range of services offered and the expertise of the staff. Some customers have even traveled long distances to receive treatment at the clinic.

If you are looking for a dental clinic in the Los Angeles area, Newport Dental & Orthodontics may be worth considering. However, it is important to do your research and read reviews from other customers before making a decision.

Amenities

  • Wheelchair accessible restroom

Newport Dental & Orthodontics Reviews - 129

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katelyn Keller

Katelyn Keller

πŸ‘ πŸ‘Ž 😐
Professional Kind Incredible Financing Options Comfortable Treatment

I have been going to Newport Dental for the last 3 years. Me and my fiance just recently moved about 3.5 hours away, and we still exclusively go to this office. They are professional and kind. They have incredible finanacing options and work with you to find the best way to approach your treatment. Even the most painful work I have had to have done, didn't feel as bad as treatments at other dentist offices. They ensure your comfort the entire way through. I have never working with better people and I look forward to working with them as long as they are driving distance away (yes, that includes 3.5 hours) :) Congratulations on being a diamond in the rough for an industry that has underwhelmed me for the years before I found you all!

Victor Benavides

Victor Benavides

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Poor Service Incompetent Staff Painful Experience

The worst service came in for root canal been in pain for two weeks first priscription did not go threw called office they told me they send it so back and forth with pharmacy and denttist still week later no pain medication . second visit after sitting here from 10:08 am untill 10:45 my appointment was at 10:30 we are sorry your carecredit did not go threw do it again so they did not see me walk out with severe pain !!!

Joe Palumbo

Joe Palumbo

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Poor Quality Overcharging Misquoting Bad Fit

Rarely do I write a review but in this case it's important for new patients to be aware of what to expect. What you can expect is poor quality dental work and over charging for the services they provide, They quote you a price for services and when you go in for your appointment they either add items they forgot or miss-quoted. My wife had a bridge installed and after several visits and about 8K in out of pocket expenses they can't seem to adjust the fit so it doesn't keep falling out. Don't go here!!! NEGATIVE 5 STARS is what they deserve.

Adriana Mariela Dominguez

Adriana Mariela Dominguez

πŸ‘ πŸ‘Ž 😐
Great Service Minimal Wait Time Same Day Fillings Professional Availability for Appointments

I’ve been coming to this dental office since I was three years old and the service is always great. Wait time is usually very minimal and if I ever need fillings they usually do them the same day as my recall exam. I just went in yesterday for oral surgery and even though I was nervous, the doctor, assistants and nurse all made me feel very safe and so far my recovery is going swimmingly (everything was clean, professional and it felt like the surgery took a minuteβ€”thanks to the IV sensation of course lol). Plus they always have availability for appointments! They’ve given me more than plenty of reasons to always keep coming back.

Ashley Gemao

Ashley Gemao

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Long Wait Times Poor Cleaning Overcharging

THE WORSE DENTAL PLACE EVER! They will steal your money

First, I'd like to begin to say that the women at the front desk have terrible attitudes and do not provide a welcoming environment. Second, I had to wait literally two hours in the waiting room to get my wisdom teeth removed, and they were still two patients behind me getting them out too, but there is only ONE doctor. Twelve days later, I started to feel very sick and lost my sense of smell and did a covid test and came back positive. I literally got covid.

The β€œcleaning” literally took 30 minutes, and the doctors were lazy and didn't do a good job. They had a machine clean my teeth. I have been to other dentist places before, and they manually clean my teeth, leaving them nice and shiny, and it took about an hour or two.

I'm pretty sure this place steals money from their patients. I know this because they tried to do it with me by overcharging their services. I have insurance with delta dental, and they mail you a bill with the exact amount of money you're supposed to pay out of pocket. When I received this in the mail, I was confused by the small amount I had to pay, so I confronted them and received a refund of the money they STOLE. They β€œclaimed” that something went wrong with their system and overcharged me. But get this on the second visit, they didn't even bother to go over the bill with me; instead, they said I would receive it in the mail. How petty can you be?

Vic French

Vic French

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Knowledgeable Doctor Professional Procedure Helpful Staff

Went in for brutal wisdom tooth pain. Saw Doctor Nguyen first and she was so kind and knowledgeable. Had the teeth removed by Doctor Choi a few weeks later and he was a consummate professional, it was an easy procedure to get through compared to most dental work. But also deserving of a big mention is everyone else that works there who were humorous, helpful, and incredibly patient with my many questions and anxiety. I will absolutely be returning here for future dental work. Thank you so much!

James Balcomb

James Balcomb

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Highly recommend Friendly staff Efficient service Comfortable procedures Satisfactory experiences

Highly recommend this office, I still come here even after moving to Orange County. Never feel pressured to get unnecessary work, staff is friendly and efficient. In five or so visits I have not had any pain or discomfort during a procedure. Dentist chairs face mini televisions which are a welcome distraction during longer procedures. Very happy with my experiences here!

Zsa Zsa Marroquin

Zsa Zsa Marroquin

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Amazing Job Comfortable Experience Reasonable Financing Thorough Service

They did an amazing job. For the first time in my life, I didn't feel nervous at the dentist. They all made me feel comfortable. The in-house financing and interest is reasonable and helpful. They don't rush me out the door. They were very thorough from beginning to end.

Aimee Edwards

Aimee Edwards

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Excellent Service Friendly Staff Highly Recommended

All the love in the world for this place! The staff and Doctors are gentle, friendly, and do an excellent job! I would definitely recommend this place for all levels of dental work! I've already recommended them to friends who all said the same thing: best dentist visit I've ever had!

Yvette Price

Yvette Price

πŸ‘ πŸ‘Ž 😐
friendly staff caring dentist reasonable pricing recommendation

On my first time visit the whole staff was wonderful -from the front desk, to the dental assistants, to Dr. Pauline! Everyone greeted me with a smile. Dr. Pauline took her time and answered all my questions. I felt that she really cared about my dental health and worked with me to develop a strategic dental health care plan that I felt comfortable with without feeling like I was being unnecessarily charged for services I didn't need like other dental offices. I strongly recommend Newport Dental - Los Angeles!

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