Watt Antelope Family Dentist

My parents and sisters all go to Dr. Rodrigues's office, my mother went in for her routine exams and was told she was cavity free; yet recently she had a filling come out and started experiencing some discomfort. She scheduled for an emergency visit and received a limited examination but the doctor failed to apply any type of temporary fillings while she was able to receive a permanent filling. My mom experienced sensitivity for about a month until her appointment came; once the appointment time came she was rescheduled. The day of her appointment Dr. Rodrigues refused to do a filling because my mother who has ovarian cysts told her that she had taken ibuprofen for the pain. Sarcastically and condescendingly she said "well if you took ibuprofen I'm going to send you to a specialist because you need an RCT"; my mother clarified that the motive for her taking ibuprofen was for her cysts, yet, the doctor insisted that she was not going to take an X-ray to properly diagnose and give the referral. Following this, my mom literally begged for her to just check or put a temporary filling and Dr. Rodrigues proceeded to stand up and walk out the door having my mom still on the chair. My mom is a Spanish speaker and was extremely humiliated by this doctors behavior. Working in the dental field myself this is completely unacceptable and unprofessional. My mom spoke spanish to the assistant to better explain her situation and Dr. Rodrigues questioned her. She told her that if she didn't like her service she could go wherever she liked. My mother left this office in tears, a doctor with this type of empathy for her patients should not serve such caretaking profession.

Not impressed. Came in, wasn't allowed to go back with my kids. Dentist seemed too busy to really discuss much with me. The referral they sent the insurance company wasn't filled out correctly or sufficiently, so we were denied. Also, if u don't cancel 48 hours in advance, they drop you. You'll have to call your insurance and have them reassign you to a new dentist and wait till you're covered to see someone else. Like I said, not impressed. Don't bother wasting your time.

Patience, Professionalism, and Patient-centered care are terms that i use to describe this office. Every member of this team shows genuine care for their positions and their contribution to the holistic care of the patient.

Being a healthcare professional myself, I understand the parameters of insurance coverage and cancellation policies. It’s important to check if Dr. Rodrigues’ office accepts your insurance (seems to be a concern in the reviews) by either checking with the front desk or your insurance carrier.. I suggest you do it before you come in. Only makes sense, right? :) They make it so simple! The insurance and billing process is seamless.. they even get preapproval on many procedures to make sure i’m covered before starting!

It’s been such a pleasure to have conversations with the front desk before i get to the dental chair. Friendly and kind all around. Dr. Rodrigues and Dr. Cumby have built a reputable reputation in the Sacramento area over the past several decades. You will find that many of their patients have been returning for 20+ years. I sure have :) So thankful for you all! Thank you!

Dr Rodrigues has been my dentist for over 25 years. During this time I never had a bad experience. The staff has always given me great service and greeted me with a smile.

Very rude they will favor you if you’re speaking the same language as them. Russian or Mexican.

I don't really know why there are so many 1 star reviews. I have liberty dental (medi-cal) and have had a great experience so far. I hadn't went to the dentist in a long time and I had several cavities I left alone for years. On my first visit, I called and got a same-day appointment. I got my gums cleaned well and lots of x-rays. Dr. Olivia Rodrigues was careful to make sure she found every cavity. I was given an appointment for about a week later and she filled my 8 cavities in one day. She was very careful to make sure I breathed deeply while getting the numbing shots. During the procedure when I seemed uncomfortable she asked if it was painful and gave me a few more shots so I couldn't feel a thing. This was my first time getting any dental work. The fillings are seamless with my teeth and I'm healing well. I also have never had the woman up front be unfriendly.

I had an appt but wasn't feeling well and didn't want to get the office sick so I cancelled my app. In Sept. I also had an app on Oct 1 , and again wasn't feeling well so I made sure to cancel my app so I wouldn't get the staff sick. Iam diabetic and have some good days and bad with the same sort of sickness as Covid so iam sorry but don't want to take chances. Now iam told that they won't reschedule me for doing the right thing.Not fair as I was looking out for them?

our family has been going to the Dr. Olivia for decades and love the treatment that we've received. She and the office staff are ethical, kind, and professional. They work hard and will help you with the appropriate treatment needs.

The office is clean and up to date. The staff is pleasant, competent and efficiant. All of my procedures have gone smoothly. Tanya is cute. Dr. Rodriques and her entire staff have reason to be proud of this operation.

I don't like needles or foreign objects near my face, but the staff here do a wonderful job of keeping things relaxed.