Review of Total Health Dental Care
Total Health Dental Care: If you're looking for a dental practice that offers a wide range of services, Total Health Dental Care may be the right choice for you. This practice offers services such as cosmetic dentistry, dental implants, orthodontics, periodontics, and teeth whitening. They also have emergency dental services available for those who need immediate attention.
The practice is located in Piedmont, California, and is open seven days a week, from 8:00 am to 5:00 pm. The office is closed on major holidays.
While some customers have had negative experiences with the practice's insurance policies and appointment scheduling, many others have praised the quality of care they received. Patients have reported that the staff is friendly, professional, and skilled. They also appreciate the thoroughness of the diagnoses and procedures.
One patient noted that the dental hygienist was gentle and made the cleaning process easy. Another patient praised the practice for making dental cleaning a breeze.
Overall, Total Health Dental Care seems to be a good choice for those seeking comprehensive dental care. While there have been some complaints about the practice's policies, many patients have reported positive experiences with the staff and the quality of care they received.
Amenities
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Has online care
Mele Mar
Total health Dental care has transformed my attitude about going to the dentist! I have been to three locations and all were excellent experiences. Today I had a crown made and compared with a previous good experience, the dents team at Pleasant Valley was over the top professional and eased my anxiety so well that I will be a member here for life!
Thank you everyone including the support staff for your wonderful service:-)
billie vale
Fantastic service and comprehensive dental care. Dentists, hygienists, and secretaries are all very kind and helpful at the Piedmont location. Nhi has been my hygienist every time and is so sweet and makes me feel very comfortable when getting a cleaning. Dr. Calciano has great bedside manner & is very thorough and clear with her diagnoses and procedures. Thank you all for your care!
Leah Martinez-Kjellen
Pleasant Valley Total Health Dental Care has amazing caring sensitive staff. They make dental cleaning a breeze. Dr. Georgette and hygienist, Nhi, are fantastic. Thank you for making my smile continually beautiful.
Jory Des Jardins
I have been a near 20-year client of this office. My whole family goes to THDC, including the orthodontist in downtown Oakland. I've had numerous major dental procedures and have always felt I and my family were getting the best care. The staff are always lovely and know us by first name. But I must say I've been really discouraged in the COVID/Post-COVID years, as the organization has had many consolidations and automations, and increasingly we have been continually disappointed by the organization's shifting structure. I am a consultant and my husband runs a small business; we've gone in and out of corporate and individual insurance plans and are quite used to paying a lot for dental care. THDC's own insurance was commensurate with other insurance policies on the open market and made sense for us. But this year they shifted to a plan of $50 a month, per family member, in effect doubling the cost for my family. This runs counter to their claim of making dental care accessible to everyone. Also, I used to have no problems scheduling or shifting appointments. My daughter is at their new Orthodontist affiliate office, and calling to reschedule an appointment is confusing and awful--there's no direct number; I had to call another office after trying their easy online chat function. The chat bot was responsive but unhelpful. Now, with every appointment, I am sent 10-12 virtual documents to fill out on my phone, literally 10 mins before the appointment, which I'm learning to ignore. I am bombarded with appointment reminders and indicators to schedule an appointment or cancel no less than 3 days out or I incur another fee. This, after years of seeing the same smiling staff, none of whom I see anymore. I think I will need to shift gears and go to an unaffiliated dentist, which won't be easy, given THDC is taking over the East Bay.
Tamara Thebert
Dr. Calciano saw me for two crowns and a filling. From start to finish, she was kind, efficient, and skillful. I’ve never had a better dentist! Georgette and Juve took excellent care of me, too! Georgette is incredibly detail oriented, contactful, and I appreciate her so much. I felt so taken care of that I referred my partner. She thinks highly of the team there as well. I highly recommend Pleasant Vally Total Health in Piedmont.
Porl
I've been with Pleasant Valley Dental for years as have a lot of people in my circle. This is not a normal view but I actually look forward to going to appointments! They feel like warm friends and I've never had a complaint. They offer total body solutions and care about your health.
Thanks guys and keep it up!
Cecilia Sissel Kardel
Dr Calciano and team are a great:I have only had good experiences. They do great work, are fast, responsive, friendly, professional.
Marie Bacchus
I was so happy to finally have my dental appointment today. My dental hygienist Jamie really made my experience truly wonderful, and helped me to stay calm and relaxed.
I am to have more extensive wrk done and I have NO FEARS returning back to complete my treatment at the Pleasant Valley Ave. location.
The 2 receptionists we also very patient @ helping me with ALL of my questions.
Thank you so much for your kindness!
Alicia Mayorga
Dr. C was great. I had a lot of deferred dental work and she made the experience of going back to the dentist after the pandemic something I know I will repeat.
Margo Lusinchi
I was able to become a new patient very easily and quickly. They were efficient, thorough, kind, and great at answering all my questions! I appreciate it!