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Review of Woodcreek Dentistry

Woodcreek Dentistry:

Woodcreek Dentistry is a dental clinic located in Roseville, California. They offer a wide range of dental services, including cosmetic dentistry, dental implants, periodontics, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. They are closed on Fridays, Saturdays, and Sundays.

The clinic is known for its friendly and accommodating staff. Patients have praised the doctors and staff for their patience and care, especially towards patients with special needs. The clinic has received high ratings from patients who have been going there for years.

Woodcreek Dentistry has a modern and clean facility equipped with the latest dental technology. Patients have noted the use of new tech that they have not seen before. The clinic is also known for its efficient and fast service. Patients have praised the clinic for being professional, fast, friendly, and efficient.

However, some patients have complained about the receptionist's customer service. Patients have noted that the receptionist is rude and unfriendly. One patient even had their appointment canceled because they did not call back promptly. Despite this, patients have still recommended Woodcreek Dentistry for their excellent dental care and friendly staff.

If you are looking for a dental clinic that offers a wide range of services and has a friendly and accommodating staff, Woodcreek Dentistry is worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Woodcreek Dentistry Reviews - 44

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jean Weitzmann

Jean Weitzmann

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Poor Customer Service

Both Dr. Ralli and Dr. Ralli are good dentists. I LOVE Carmen and Jennifer the hygienists. But the front desk lady, I think her name is Danielle, needs some customer service lessons. I walk in, she does not greet me. She asks for proof on insurance, that's it. She doesn't say, 'Thank you. I have you all checked in.' or say my name to acknowledge or even smile at me. I remember the old front desk person Barbie....sigh what a wonderful kind, helpful person she was.

Shannon West

Shannon West

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Poor Customer Service Insurance Hassles

Called them this morning to see if they are accepting new patients. Wanted me to go to a website to fill out new patient forms and wait for those to be reviewed and insurance contacted. Advised I was having tooth pain how long for an appointment and she couldn’t answer me. Stated all depends on how quickly they can contact my insurance company. Obviously they do not want to help you if you don’t have insurance.

Mumsey Page

Everyone is so nice and professional. Woodcreek Dentistry has been my family’s dentist for many years. I highly recommend them!

Megan Stefani

I have been going to this office since 2017 and have always been happy with the care I’ve received. Everyone is so kind, highly recommend

chris obrien

Great experience! The Dentist and all his staff are a pleasure. Highly recommend them

Kelley Payton

Kelley Payton

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Friendly Staff Comfortable Procedure Recommendation

Very impressed!!! The staff here are so personable and nice! I felt welcomed from the moment I walked in the door. They made my filling so much more comfortable than ones I have had in the past. It is nice to feel like a friend instead of just a patient when you interact with the staff there. I am thankful I came here for my dental care and definitely would recommend coming here for your dental needs!

christina silva

christina silva

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Horrible Customer Service Rude Receptionist Canceled Appointment

Danielle has horrible customer service. She is really rude and very unfriendly. She canceled my appointment just because I didn't call her back and my appointment wasn't until 2 more weeks out. It seemed like she was upset for no unknown reason. My girlfriend has been going to this location for many years and she states that the assistants are very friendly but the receptionist has always been so rude. I would had wished to had met the assistant but not after what I experienced with Danielle.

Erin Baker

Dr Ling is always so kind, patient and thorough! Office is clean and professional always!

Gloria Galli

Gloria Galli

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Best Dentist Friendly Staff Great Service

Best dentist office I have been in in a very long time. Everyone including Dr. Ralli treat you like a family member. We moved in the area close to 2 years ago & a friend ofibe referred me to Woodcreek Dentistry.

Michelle Swagerty

Michelle Swagerty

πŸ‘ πŸ‘Ž 😐
Friendly Personal Professional Caring

Dr. Brian and Dr. Ling have been our family dentists for 18 years. They have always been friendly, personal, and professional. We tried another dentist for a brief time when we moved further from their office but soon returned as no one else matched them for really caring about our family and our dental health. They are worth the drive!

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