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Robert M. Lum, DDS- Brilliant Smiles Family Dental Care

4.8

19 reviews
Dentist

Review of Robert M. Lum, DDS- Brilliant Smiles Family Dental Care

Robert M. Lum, DDS- Brilliant Smiles Family Dental Care is a dental practice located in San Jose, California. The practice offers a range of dental services, including cleanings, fillings, crowns, and more. Dr. Lum is a knowledgeable and experienced dentist who provides his patients with excellent care. His staff is friendly and professional, and they work hard to make patients feel comfortable during their visits.

The office is modern and clean, with small areas for each patient, ensuring privacy during treatment. Patients appreciate the updated technology used in the office, which helps to make procedures more efficient and comfortable. The practice is conveniently located, making it easy for patients to schedule appointments around their busy schedules.

While some patients have reported long wait times, others have praised Dr. Lum's efficiency and punctuality. Patients appreciate that Dr. Lum takes the time to explain procedures and answer questions, and that he doesn't rush to perform unnecessary work. Many patients have been seeing Dr. Lum for years and have referred friends and family to his practice.

While there have been some negative reviews, it's important to note that these are isolated incidents and do not reflect the overall quality of care provided by Dr. Lum and his staff. Patients who are looking for a knowledgeable and experienced dentist in the San Jose area should consider Robert M. Lum, DDS- Brilliant Smiles Family Dental Care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Robert M. Lum, DDS- Brilliant Smiles Family Dental Care Reviews - 19

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jesse Antonio

Jesse Antonio

👍 👎 😐
Professional Dentistry Customer Loyalty Highly Recommend

My wife and family have utilize Dr. Robert Lum's professional dentistry service for more than five years at the most. When our former dentist retired, we were wondering if we should seek elsewhere since we didn't know Dr. Robert Lum at that time. We stayed as a customer loyal to our former and wanted to try out our new dentist (Dr. Robert Lum). We weren't disappointed and was very happy we did not make a transaction to look elsewhere. We highly recommend him to anyone looking for dentistry type of work. We are currently using him for our regular dental work.

Bill Slocum

Bill Slocum

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High Standards Professional Competent Friendly Accommodating Worth the Trip Excellent Dentist Recommend

What do you do when when your trusted long-time dentist (and personal friend) has decided to retire? Fortunately, my old dentist was able to recommend Dr. Robert Lum, someone who would continue the same high standards and positive experiences. He and his staff are friendly, accommodating, professional and highly competent.

A few years ago I moved from the San Jose area to Sonoma County in the North Bay, but I continue to drive to San Jose to see Dr. Lum for dental work. It is worth the two-hundred mile round trip.

In the fall of 2015 I had a friend who was suffering from multiple dental problems. He had been raised in a remote rural area of Mexico where basic services are so limited that he had never seen a dentist. Dr. Lum was the best possible choice to be his first dentist. He was kind and patient as he explained each step of each procedure.

Dr. Robert Lum is an excellent dentist. Many of us rely on him for our continued dental health and friendly smiles. He is down-to-earth and easy to talk to. I strongly recommend Dr Robert Lum.

Tim Reed

Tim Reed

👍 👎 😐
Efficient Staff Thorough Examination Patiently Explains Procedures

Dr. Lum has been taking care of my teeth since Dr. Stromfeld retired. Recently I chipped two different teeth in the space of about 3 weeks. Dr. Lum quickly fit me in his schedule and painlessly repaired both teeth. They look better than they did before I chipped them! He does a thorough examination of teeth health and gum condition during routine cleanings. Dr. Lum takes time to patiently explain every procedure along with the cost and alternatives. I have always felt my teeth are in good hands. I highly recommend Dr. Lum and his courteous, efficient staff to anyone searching for a dentist.

Carla Dziedziak

Carla Dziedziak

👍 👎 😐
Great Dentist Excellent Staff Good Service

Dr. Lum took over my previous Dentists practice. He is great and so is his staff. He's been taking care of my teeth for years and I'm very happy with his service.

Jeanie Rosette

Jeanie Rosette

👍 👎 😐
Knowledgeable Kind Follow-up

I have been a patient of Dr Lum for the past ten years. He is an extremely capable and knowledgeable dentist who is also kind. He followed up on any dental concerns that I have had.

Robert Carlos

Robert Carlos

👍 👎 😐
knowledgeable professional recommend clean office

Dr. Robert M. Lum and the entire staff are wonderful!
Dr. Lum is very knowledgeable, professional and down to earth. He provided me with options on how to go about things. He was direct and answered my questions. Highly recommend, very clean office.

Chris Tsai

Chris Tsai

👍 👎 😐
Professional Thorough

I have been here for years, Dr. Robert Lum is very serious and picky in his work, but this is very good to patient because you don't want you teeth clean or treatment just rush and perfunctory done.

A J

A J

👍 👎 😐
Friendly Staff Great Atmosphere Cares About Patients

Everyone from the front desk to the dentist had great teeth! Great friendly atmosphere accompanied by great people! They truly care about your smile!!!

Craig Gronlund

Craig Gronlund

👍 👎 😐
Painless Professional Honest

Takes great care of your teeth, when replacing old filling takes care to ensure minimum pain, I felt none. Doesn't try to perform unnecessary work.

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