Prominent Point Dental Group and Orthodontics

I took my 15 yo daughter to Prominent Point Dental for 4 wisdom teeth extraction, against my better judgement. I had read the reviews and myself had an experience similar to the other complaints. I thought because the Oral Surgeon was contracted in to the practice it would be fine. My daughter was given "twilight" sedation with Phentnyl which is a very powerful narcotic along with other drugs I suspect one of them being Versed, a powerful amnestic drug. I am a Nurse Practitioner and used to work Recovery Room so I have a lot of experience with these drugs. From the time the drugs were given to my daughter to "discharge" it was only 15 minutes. This included the time to do the four wisdom tooth extraction. Prominent Point did not recover my daughter at all after her Anesthesia. She was unconscious in a wheel chair when they rolled her out. She would arouse when stimulated but had no control of her arms or legs. My daughter was so sedated when they rolled her out I had to lift her into my car. As I buckled her in she stopped breathing. When I turned to look for the staff they had already gone inside. I shook my daughter and she woke up, took a breath and then became unconscious and stopped breathing again. I had to stand next to her in the parking lot waking her up so she would breathe. She stopped breathing several times over the next 10 minutes or so and would resume only when I would shake her . I couldn't even leave her to go back inside for help because I was afraid to leave her alone. After about 15 minutes, the drugs had worn off enough to where she would breathe without stimulation and I was able to finally drive her home. Standard recovery from such powerful drugs typically is 30-45 minutes on Oxygen with monitoring equipment until the patient is alert enough to move and maintain respirations without oxygen. The respiratory system becomes very depressed with these drugs and it is common for a person to stop breathing if they are not stimulated and woken up. I shudder to think what would have happened if I had not been a Nurse and had Recovery Room experience. The Oral Surgeon never came to talk to me after the procedure to tell me how it went but I did hear him joking around in the back of the office. The staff never called to check on her after and it's been 48 hrs. This dental office is DANGEROUS. I plan on filing a formal complaint with the State Board of Dentristy and will post as many negative reviews as I can so no one else has to experience the poor and potentially life threatening care my daughter received.

I felt well taken care of and ease the whole time I was at this office.

I love this place! Absolutely love it! Everyone is so nice , sweet, polite, explain all , help me with my fear, give me smile.... Doctor Burr, and Miss Melanie the best! If you look for professional , pain less, care ...come ..You will love it!

Thank you to Dr. Collette and his incredible staff for your time, care and professionalism.

Be warned that this office does NOT stand behind their services. My wife had a crown that was causing some discomfort, and they wanted to charge $85 for an Endodontist consult. I’m glad we fired them and have taken our business elsewhere.

Dental staff is so kind, thorough, professional, and genuinely good at what they do. Very impressed. So good to their patients!

It is very clean, friendly and professional environment

Prominent Point is committing billing fraud. Check your full payment history if you have insurance. Look for things labeled 9999 billing adjustment. They are double charging account when they get unexpected payments from insurance, rather than refunding to patients.

Extremely thorough and everyone is wonderful.

Staff at the front desk named Ezra is very rude and disrespectful. She cut me off several times on the phone and even in person and behaved very badly even though I continued to be nice.The doctors and assistants seem nice and professional.