South Beach Dentistry

First time patient and made an appointment in advance for a cleaning. They didn’t bother checking my insurance to see that this particular type of X-ray (which is completely unnecessary for a cleaning) wasn’t covered since I had already one recently. Had they told me earlier I could’ve had my prior dentist send them but they decided to tell me 15min after my appointment was due and I had been waiting to go in. After calling my dentist and getting an X-ray sent out they told me they needed a different a type of scan. Whatever I told them I’ll pay it out pocket. 45 min later and I was still sitting in the lobby waiting to be brought in. After waiting an hour and being completely ignored by the staff, I walked out without even meeting the Dr’s assistant.

I can’t speak to the quality of the doctor’s services, since I didn’t get a chance to receive any, but I can speak to the disinterest from the admin staff in handling a new patient and their disregard for my time.

I highly recommend Dr Valls and his clinic if you are looking for a professional who can help you with your dental health. Excellent assistance, high quality services and nice environment. I can tell you from my own personal experience, I have always been afraid of dentist and this was by far a peaceful and non-stressful at all experience. My husband and I took out our wisdom teeth with him and we had a quick and painless recovery; he used a procedure called PRF (high tech), which helped with the gums healing and regeneration.

When I arrived at the doctor's office, I was very frustrated because of a mistake made by a dentist from another doctor's office. The doctor Maya attended me with all of his attention, and the was very sincere, all his team was sensibilized with my situation. I felt welcomed. Thank you all. I started my treatment with them and I am very satisfied.

The office is nice and the staff and doctor are friendly. However, I specifically requested an appointment for a cleaning. After evaluation, he recommended I get two fillings AFTER my cleaning. I agreed to have the fillings done but after they were finished, I was told that I would have to get my cleaning done another day! I specifically came for the cleaning. After I expressed that I was unhappy with the service, the doctor decided to perform the cleaning himself. Unfortunately, that was the MOST PAINFUL cleaning I have ever had. I normally fall asleep during cleanings, but not this one! Half my mouth was numb and it still hurt. I feel like the whole thing became a bait and switch. This was not the experience I had hoped for.

Needed a new dentist and this place was within walking distance from my home and I was impressed with their online rating. Requested an appointment through their website and they called me almost immediately. Was impressed by that. Wanted to make an appointment for a cleaning and check-up, which I did. What surprised me is that they wouldn’t do a cleaning at the first because stating that they didn’t know what kind of cleaning was needed. Oh boy. It’s like, hello, just give me a basic cleaning and initiate the relationship...if I need to come back I will. Never have I experienced this concept with a dentist office. But ok, fine, I won’t be a princess and decided to work with them. I show up and confirm that they take my insurance. I’m feeling pretty lucky at this point. #happydance. That was short-lived. I informed them that I also had a secondary insurance should that ever be needed....and they even accepted the plan where I was co-insured. The caveat is that I would have to submit any paperwork myself. Because that is their policy. What customer service! 🤦🏻‍♂️ This was a second “first” for any doctor’s office. Submitting claims to an insurance company is an integral part of customer service. Really! Needless to say I walked out. I have no comment on the quality of the dentists, but who wants a relationship with any medical office where the customer is left to navigate the insurance plan? I only tend to write reviews if something is really amazing or just bottom-of-the-barrel awful and my very first interaction was simply unheard of in any of my in-network providers.

Dr. Maya was great. He was very kind, competent, quick and I could tell the placement of the temporary he and his assistant did for me was handled with much more care then a previous dentist assisted me with. I highly recommend this practice.

I was visiting Miami when I had a dental emergency. The professionals at South Beach Dentistry were so kind and understanding. They got me in right away and we're so reasonable with the pricing. They were all so kind and understanding. They made me feel comfortable during a really uncomfortable time!

On vacation, at Lowes Hotel on south Beach, and had a dental problem. I googled them and they had great reviews so called and they got me in immediately. I walked only two blocks to the office. Cost was extremely reasonable. I would have gladly paid more. I was so happy they could help me. Friendly and helpful bilingual staff. Doctor Maya was very knowledgeable and sympathetic to my problems. I kept thanking him for seeing me and he just smiled and said it was his pleasure to help me. He's also very proactive and offered advice on my TMJ for when I returned home. I wish my dentist back in Dallas was as good as Dr. Maya. Thanks again to everyone who helped me.

Tired of high pressure sales in Miami dentistry I decided to try south beach. Glad I did, the location is easy to get to and park near, the office is bright and clean and the staff is so nice. Dr. Mayo was great and I felt zero pain while my tooth was drilled out and a temp crown was put in. I’m not even nervous to go get my permanent in two Weeks. Totally recommend this place.

I have a big fear on going to the dentist.
My pregnancy gave me 4 cavities..!
At first I went to a dentist who charged me over $1800 to treat one of them, afterwards this tooth kept being painful.
I googled the best dentist in Miami Beach and found this office with good reviews.
The staff is very nice such as the doctor who fixed my tooth without pain. The prices are very correct.
If you have a fear of dentist like me I very much recommend you going to this doctor!