Advanced Dental Concepts

I love this office. They are all very good at what they do and always make sure getting me out of pain was the top priority right away. There was no made up reasons why they couldn't help make me not be in what was excruciating pain at the time like most doctors that will leave you in agony and suffering while having people wait a week or longer for antibiotics to kick in. They are not like that here. They will come up with a immediate plan so you become relieved of pain that day usually. They are able to to provide a warm anxiety free plan with many options they have. That includes FREE nitrous (laughing gas). They DO provide anti anxiety options so you don't have to go under. I rather go here then anywhere. The only reason I'm not there today seeking help with this horrible wisodom tooth cavity pain is because they don't take my Humana Dental with medicare/medicaid/Covington in network. I'm forced to use a dentist that does not do anything to help the pain while waiting on Antibiotics to kick in and they don't offer me any anti anxiety comfort free dental work. Due to this at the dentist humana forces me to go to not even during an extraction a few weeks ago , was I given any medication to to calm me or even nitrous oxide while getting the tooth surgically removed. I wasn't even offered the choice. When it was over I was told to take Ibuprofen which makes my blood pressure worse with high bp.

So Anyone out there who wants to down on Advanced Dental Concepts is plain wrong. You shouldn't give a place bad reviews when they are a great place to go. My whole point is that if you want real pain relief and real cosmetic and premium dental repair that is all put into a action plan that thay tell you what your looking at to fix the problem then go here. I am also thankful for them always making me comfortable and pain free. I wish they took my Humana. I sit here in pain today as I am forced to wait another week for another detist in humana to extract my back wisdom tooth. At Advanced Dental concepts I have never had to sit a week in agony. They always made me comfortable and
They always made sure that I was in the least amount of pain as possible before the extraction. Since they got rid of all my other wisdom teeth and were just waiting on this one to come through. It is a living nightmare ever since leaving this dentist due to insurance information. I hope this helps other people's inserts in the future who really are looking for a cure and a plan to fixing your issue when it comes to dental work. I gave them four stars just because they don't take my insurance.

The best dentist that I've been to years, and they are always nice and hospitable. They have gone above and beyond to make sure that I could get in so that they could fix my teeth with my busy schedule. Even if I move away from this state I would rather travel all the way back here just so I could keep coming to this dentist. They also do something that I'm not familiar with anywhere else where once a year they help out the community with giving dental treatment for free for one day. That just shows how kind they really are and how much they care for their community and their people.

As someone with little love for the practice of dentistry it was a relief to come across an office that's so clean, has such a nice staff, and does good work. Dr. Forshee is worth talking with if you have questions or concerns.

I've been going to ADC for years. Dr. Kate is my dentist. I have had nothing but great success and wonderful work done. Chrystal did all the work on my temporary crowns. What a true professional and artist. My teeth look fantastic! Thanks ADC.

This establishment overcharged me $350 upon my first visit. They had my insurance card in-hand, but chose to disregard the PPO rates and my patient responsibility rates and bill what they "felt" like? Still not sure how this happened!

Long story short, once I received the statement of payments from the insurance company, I realized the office had overcharged me $350. HOWEVER, after two months of ATTEMPTS, I still HAVE NOT received the credit back to my card; Diane, the office manager, informed me today that, once they receive the last payment from the insurance company, they will reimburse my credit card. When I told her that was unacceptable because it's been two months and I should not have been billed the amount in the first place (and if their office had done their "JOB" and contacted the insurance company in the first place, they would not have OVERCHARGED me), she actually HUNG UP ON ME. Wow, now that's juvenile. I wish them well, but with terrible service like that....

PS - I still have not gotten my credit applied back to my card, but did file a complaint with the Better Business Bureau; I was not surprised to see that I was not the first! Look them up - this establishment has a "D" rating with the BBB. If I do not receive my credit by the end of next week, I will be contacting the law office of a dear friend. THIS IS BLATANT INSURANCE FRAUD and the staff at this office could not care less!!!

After my newborn son was diagnosed with tongue-tie and lip-tie from the lactation specialist, I researched all dentists/pedodontists who preform such procedure on infants in the pensacola area. I found Dr. Kaitlin Forshee at Advanced Dental concepts who was very knowledgable about the procedure. She and her assistant, Olivia, did a great job explaining the procedure and the post-op instructions. The laser that was used for the procedure is top of the line (Waterlase) soft and hard tissue laser. Only topical anesthesia was used. no pain. My newborn didn't even cry. The procedure took 1-2 mins. My son went straight to nursing after. I was very pleased that Olivia called me the next day to check on my son. I highly recommend Dr. Forshee and her staff for tongue-tie/lip-tie procedures. She's the best!

Will not be returning. I informed the dentist that I could not take certain prescription painkillers, and was completely disregarded and given a drug that caused me to be unable to work for 4 days. Granted, I should have researched the generic name that she prescribed me, but I trusted that she, as a doctor, knew what she was talking about. It is a nice looking facility, but has caused me a large amount of problems

I had a new patient appointment , which I arrived thirty minutes early to. Completed my paperwork and was told to have a seat I would be called back shortly. 45 minutes later I was still waiting while numerous people who had come in after me were taken back. No one ever came to apologize for the delay or provide an update. I left and will not be back.

Very impressed with the level of service my family received. I was even surprised with how organized and informative they were in getting details about costs, appts, and services needed or recommended. They even went above and beyond by mailing handwritten cards to our address using personalized detailed information. Great Job to your team of experts

I have short term memory loss. I was diagnosed and informed them. They banned me for missed appointments however I was never contacted for reminder calls and when I explained it the office lady told me oh well find another dentist. I was furious. Then I asked them fine what dentist doesn't discriminate against people with memory issues and she informed Me that all dentists have the same policy. I'm sorry for having something beyond my control that I INFORMED THEM OF THE FIRST VISIT....and they couldn't accommodate to my disability.