Review of My Dentist of Idaho Robert Nielson DMD
My Dentist of Idaho Robert Nielson DMD: a dental clinic located in Idaho Falls, ID, that provides a range of dental services, including cosmetic dentistry, pediatric dentistry, and dental hygiene. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM. The clinic has a team of experienced and friendly staff who are committed to providing quality dental care to their patients.
The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its friendly staff, excellent service, and competent dentists. They have appreciated the clinic's efforts to make them feel comfortable during their dental procedures. Some customers have also appreciated the clinic's flexible scheduling and convenient billing options.
However, some customers have expressed dissatisfaction with the clinic's service. They have complained about the clinic's high fees, poor communication, and unprofessional behavior. Some customers have also reported that the clinic did not provide them with the services they needed or did not address their concerns adequately.
Despite the mixed reviews, My Dentist of Idaho Robert Nielson DMD remains a popular choice for dental care in Idaho Falls. The clinic's commitment to providing quality dental care, combined with its experienced staff and convenient location, makes it a reliable option for those in need of dental services. If you are looking for a dental clinic in Idaho Falls, My Dentist of Idaho Robert Nielson DMD is worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Mandy Milligan
The front desk ladies and staff are so friendly and sweet! Every time I come in it feels like I’m with family! Dr. Nielson is such a sweet heart and takes the time to explain to me exactly what needs to be fixed and how he’s going to do it! I always get so nervous when going to the dentist but between all the smiles, patience with my anxiety, and friendly banter, I’ve made My Dentist: my dentist. If you’re looking for a great dentist with amazing values, check him out!
Ashley Wilds
Wonderful staff and Dentist! Dr Nielson always walks me through the work I’m getting done along with answering any of my questions. The staff is always so friendly and professional. I feel like family every time I walk through that door. I’d recommend to anyone to come to this dentist.
Christian Yorgensen
This dentist is very friendly but they chip my teeth wait till the filling is falling off to get started on it, they blame there customers for “no call no shows” and then to proceed and say they sent a text to you to “confirm” your appointment but I never got a confirmation, they proceed to tell me they do remind people when I was told the last time that I called they can call and remind me a day before my appointment to let me know and to see if I was coming in, again never got anything but ended up blaming my side of the story, unfortunately they let me go from the company but I would prefer looking for something else where you feel protected
Kristen Evans
If you value honesty, listening, and having your dentist do his job, don't go here. I broke my tooth while on a trip and went in to have a temporary fix done until I could get to my home dentist. Dr. Nielsen refused to see me until I had x-rays taken, and then he told me I needed a root canal for an abcess above my tooth (which was not on my x-ray or on the x-rays my regular dentist had taken just a few weeks before) but agreed to do a temporary fix until I could get home. The fix he did was not the temporary fix my home dentist and I had asked him to do - it was a full-fledged remake of my tooth. When I got home and looked in the mirror, both corners of my new tooth were chipped and cracked, and the back was jagged, cutting my tongue. A piece of the bonding broke off the next day. I called and asked for it to be fixed again. They agreed to fix it for no cost because the problems were his fault. He fixed the jagged edge, but would not fix the crack because "it was just part of how it was made". The remade tooth itself should have costed me $100-200; he charged me $400. My "free" fix the second time I went in? Over $200 for "post-operative procedures". Ultimately, I should have just waited and gone somewhere else, especially since I have to have the crack fixed and therefore have to have the entire tooth redone. This tooth that should have cost me $300 or so will be costing me $1,000 thanks to Dr. Nielsen and My Dentist of Idaho.
Hannah Faith Swift
I absolutely hate going to the dentist. Any doctor’s office really is not an enjoyable experience for me. However, everyone was so kind, welcoming, friendly, knowledgeable and understanding here! I came with my husband for moral support, and I was obviously still very nervous but everyone made me feel very comfortable. I have to go back next week for some fillings, and am not nearly as nervous! Yay for good dental practices that actually treat you like a real person!💛
Doug Evans
Absolutely THE best Dentist and overall dental service experience I have enjoyed in my 56 years of going to the Dentist. Incredibly competent Dentist with a great "bedside manner" - always willing to clearly communicate all treatment, and answer all questions clearly. The technical and administrative staff members are highly competent, pleasant, and professional. I recommend Dr. Nielsen over any one of the 7 other dentists in my lifetime!
Jared Gibbs
Friendly staff, generously accommodated my busy work/school schedule. I've had several cavities filled and a root canal. Any issues I had (which were very minimal) were addressed promptly. Dr. Neilson and staff are patient, gentle, knowledgeable, and very courteous. Having a tv to watch and nitrous while receiving treatment is an added bonus. I'd recommend to anybody. :)
Mary Ziebarth
I just saw an ad for another dentist that read "best dentist in town." My dentist is the best dentist in town. I feel like they are family. They don't do unnecessary procedures. They take Care Credit.
I actually enjoy going to the dentist!😁
Rebecca Davis
I had such a wonderful experience there. The Doctor was kind and attentive to my special needs. He made accomidations and asked several times if I was comfortable. I was very apprehensive at first, but he and his staff quickly put me at ease. The building is beautiful and so clean. I was greated warmly with a smile as soon as I entered the door. They are all so helpful and kind. I will be going back for all my dental needs and taking all my family and referral all my friends.Thank you, staff and Dr for making it such a positive experience.
Lacie Rich
Nobody loves going to the dentist but Dr. Nielson and his staff are very friendly and make the visit easier. I have had cleanings and cavities filled and haven't experienced any problems. I would highly recommend them.