Review of Willamette Dental Group - Idaho Falls
Willamette Dental Group - Idaho Falls:
Willamette Dental Group is a dental care center located in Idaho Falls, Idaho. The center offers a wide range of dental services, including denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and periodontics. They have a team of highly qualified and experienced dentists who are committed to providing quality dental care to their patients.
The center is open from Monday to Saturday, and they offer flexible hours to accommodate their patients' schedules. They have a friendly and knowledgeable staff who are always willing to help their patients with any questions or concerns they may have. The center is equipped with state-of-the-art dental technology to ensure that their patients receive the best possible care.
Willamette Dental Group has received positive reviews from their patients for their exceptional customer service, competent staff, caring attitudes, and superior communication throughout. Patients appreciate the time the staff takes to listen to their needs and answer their questions. They also praise the center for its friendly office staff and helpfulness.
However, some patients have expressed dissatisfaction with the center's appointment availability and mask requirements. Some have also complained about the quality of care and the limited coverage provided by their insurance. Despite these negative reviews, Willamette Dental Group remains a popular choice for dental care in Idaho Falls.
If you're looking for a dental care center that offers a wide range of services and has a friendly and knowledgeable staff, Willamette Dental Group is worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kara Clem
Everyone is so kind. Made me feel super comfortable. Answered all my question. Great office!
Jordyn Wise
I had not used my dental insurance for a couple years so this year, during open enrollment, I signed up for Willamette because it was cheaper. When I broke a tooth I was nervous because I did not have an option of shopping for dental providers. I came to the Willamette office skeptical but left very satisfied and comfortable with the fact that I would be returning in a few weeks for a filling. I enjoyed the friendly staff and the doctor’s concern for my comfortability. I would absolutely go back to Willamette, even if I had the option to go somewhere else.
Jeremy Andrus
Very exceptional dentist office, the staff is willing to help however they can
CAM Melick
Everyone was very kind, helpful, and communicative. I appreciated the time they took to listen to my needs.
Matt Reif
I had a fantastic experience at my first exam/cleaning at Willamette in September, 2020. In fact, my wife and kids (4 younger ones) all went and had a pleasant experience, as well!
Front desk, billing, hygienist, techs, and dentist were all exceptional and answered my every question. Place was super clean. Exam room and x-ray room were kind of cramped, but nothing unmanageable. Luckily, the people were really nice, so no issues when we bumped elbows getting around each other 🤓.
I genuinely appreciated their patience working with one of my daughters who struggled with the whole experience. She came home confident and encouraged... She also no longer "hates" the dentist, thanks to Willamette!
Fantastic work, and thanks again for the extra touch of genuine concern for my daughter!
Laura Schierman
Yes it’s cheaper with insurance. But, if you only ever need a cleaning once a year and can promise you’ll never need anything extra, this is the place for you. My husband chipped a large chunk out of his front tooth over the weekend. Not only did the on-call dentist never call us back, we were then told it was over a 3 week wait to get it taken care of. The ortho, after waiting 4 months to get in, spent less than 3 minutes with us and long story short, didn’t want to do what our last 3 previous dentists (we move a lot) told us was super important to do. Front desk was nice enough but the care has been a nightmare. If we wanted bad teeth we wouldn’t bother with insurance in the first place.
Michael Ordway
Willamette provides dental care and provides your insurance for it. Insurance which can only be used at Willamette dental. Fine no big deal. However they refuse to cover more than one cleaning per year because they are the ones fronting the bill for each visit. 99% of dentists have adults come in twice a year, which is the the ADA recommendation. Not to mention they were inhospitable and their dental care was rushed. Definitely don't waste your money here. Any other insurance is going to be cheaper, allow you to visit any dentist, and have better/more routine coverage.
Nathan Woodruff
Kind of a low quality office, appointments are a month out, and they have a mask requirement for some reason.
I am switching networks and never going back 🎉
Tanya
They were great! Had a severe toothache and they got me right in that day and extracted the tooth quickly! The staff was very nice and the procedure took minimal time. They walked me thru the whole process so i knew what to expect. I recommend them to anyone who needs dental work!
T
Was brought here as a teen for orthodontic care. I had braces on from 2005-2011 (6 YEARS), mind you my teeth were definitely not in need of being in braces for that long as my original time quote was 2 years. During that time I had at least 3 different orthodontists, which I would attribute as the reason to the long stay in braces. Pretty sad that an office can’t hold on to the same orthodontist long enough to get a patient out of braces. Each new orthodontist basically started me over in my journey as they each had a different plan in mind it seems, because each orthodontist gives their “signature smile look.”
The only reason we came here was the dental insurance at the time. Wish we could go back in time and avoid this office altogether such a joke.