Review of Charlestown Road Dental
Charlestown Road Dental: a dental clinic located in New Albany, Indiana, that offers a range of dental services including cosmetic dentistry, denture care, teeth whitening, and more. The clinic is open from Monday to Friday from 8:00 AM to 4:00 PM, and is closed on weekends.
The clinic has received mixed reviews from customers. While some customers have praised the clinic for its outstanding customer service and professionalism, others have criticized it for long wait times and poor communication. One customer complained about waiting for almost two hours past their appointment time, without receiving an apology from the staff. Another customer was unhappy with the clinic's refusal to answer their technical questions, which led them to cancel their next appointment and look for a new dentist.
Despite the negative reviews, many customers have praised the clinic for its friendly and welcoming staff, who make them feel comfortable and at ease. Several customers have also commended the clinic for its excellent teeth cleaning and examination services, and for providing personalized treatment plans that cater to their specific needs. One customer even described the clinic as "amazing" and "non-judgmental."
Overall, Charlestown Road Dental is a dental clinic that offers a range of services to its customers. While some customers have had negative experiences with the clinic, others have had positive experiences and have praised the clinic for its outstanding customer service and professionalism. If you are looking for a dental clinic in New Albany, Charlestown Road Dental may be worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kent Morris
I cannot recommend them enough! My family had gone to another dentist for years, which we were very unsatisfied with, due to long waits overbooking etc. My friend suggested CRD, and now my whole family goes here. My wife and two daughters love it. Friendly, courteous staff, and very professional and knowledgable dentists. If you're unpleased with your current dentist, I would recommend this place above all. It truly has been great finding these people!
Billie Ballard
Dr. E and all the staff at Charlestown road Dental are wonderful and very friendly. I couldn’t ask for a better dentist and appreciate all that Dr. E and his staff does. I will be happy to see him come on full time! I will not go to any other dentist besides Dr. E!
Christa Jones
Jasmyn the dental assistant will take good care of you make you very comfortable
walking by faith Mccollom
Customer service is outstanding. I would 100 percent recommend Charlestown Dental!
Christina Denny
Fantastic dental hygienist, Harley, does a great job, gentle and answers any questions you may have.
Dr. Chon is very thorough. She goes over your X-rays and discusses any problems that may need taken care of.
Highly recommend.
Tina Runyon
I was referred to Charlestown Road Dentist by Ronald Kearby. I had the best experience with Charlestown Road Dentist.The staff was very nice and helpful. I will always call them my home now. Thank you guys for all your help. All of you guys are great ☺️.
Dan Altman
This was one of the best dental offices I've been to! Dr Allen and all of the staff were very attentive, professional, and you could tell they actually enjoyed their jobs. They're also one of the few dentists in the area that had a clue what to do and how to process United Concordia (through the military).
I have since moved to Cincinnati but I still recommend them to anyone I still know in Indiana and Kentucky.
T Walker
I went to this dentist office to have a filling put in. The female dentist numbed my mouth and drilled the old filling out. The dental assistant mixed and installed the filling. The filling was not put in correctly. I told the dentist that I still felt the sharp edges of the tooth because the filling was not smooth. She told me it was okay. You heard me right.... the customer is totally wrong about how his tongue feels against his own tooth.
My son was then tortured by the same dentist that same day for tooth problem. A week later, when my wife took our son back to another dentist in the same office he gave a totally different treatment for my son instead of torturing him. So if you go do not let the female dentist to help you. She is not trusted by my family anymore and I will never go back.
Jake Young
Worst dentist I have ever been to in my life!!!! The whole process was rushed, it felt like they did not care about my teeth or anything. The Dr numbs my mouth, leaves the room so then the dental hygienist try’s to shove a camera in my numb mouth and get me to bite down on a hard/heavy camera with a numb mouth.
Carli Monroe
I am terrified to go to the dentist and of needles, but since I've started going here I'm not as scared. The staff is really nice and I have had nothing but good experiences here! Super happy with this place!