Search

Review of Gateway Dental Group

Gateway Dental Group: A Comprehensive Dental Care Provider

Gateway Dental Group is a highly recommended dental clinic located in Des Moines, Iowa. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, and general dental care. The clinic is open from Monday to Thursday from 7:00 AM to 4:00 PM and on Wednesday from 8:00 AM to 4:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic's location is easily accessible and has ample parking space. The clinic's staff is friendly, professional, and knowledgeable. They make sure that patients feel comfortable and at ease during their visit. The clinic's waiting area is clean, comfortable, and equipped with the latest magazines and a television to keep patients entertained while they wait.

Gateway Dental Group's dentists are highly skilled and experienced in their respective fields. They use state-of-the-art equipment and the latest techniques to provide the best possible care to their patients. The clinic's dentists take the time to explain the procedures to their patients and answer any questions they may have. They also provide aftercare instructions to ensure that patients recover quickly and without any complications.

The clinic's patients have praised the clinic's staff for their professionalism, friendliness, and excellent service. Patients have also praised the clinic's dentists for their expertise, gentle touch, and attention to detail. Overall, Gateway Dental Group is an excellent choice for anyone looking for comprehensive dental care in Des Moines, Iowa.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gateway Dental Group Reviews - 96

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
James Twedt

Excellent patient care! The entire staff is welcoming and willing to take as much time as needed to answer any questions or concerns. My family has received wonderful dental care for many years here. Couldnโ€™t expect any better from a dental office. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

Jennifer DenHartog

Canโ€™t recommend gateway Dental and Dr..Burds enough! Obviously he has outstanding clinical skills -a definite must in a dentist ;) But his whole staff is so professional and calming as well. It sets them apart from so many other healthcare experiences! They make getting an old discolored filling replaced as pleasant as it can be!!!

Alice Kerr

Best dentist in town! The view of downtown Des Moines (from the chair) is awesome!

janis timmons

Professional and personal care provided
Encouraged me to offer questions if necessary.
I feel so relaxed during my time
I look forward to having Katie as my hygienist at my next visit
Office staff helpful in meeting my personal needs
Love everyone there including Dr Burds

Katie Peno

My experience with this business started in the 80s with Dr. Kingsfield at their old location in front of the hospital, so it's safe to say I am happy with not only my dental care but the general atmosphere. There have been multiple cases where this office has gone above and beyond for me when they most certainly didn't have to; in an effort to keep this short-ish, I won't start itemizing here. Just kno note that I've never had anything but "5 star" type service.

Yesterday, however, added yet another new dimension to my appreciation for the people of which this group is comprised, so I'll focus on this specific example as to what kind of service makes Gateway stand out and above the rest.

Unforeseen circumstances yesterday, left me having to change my appointment time (lucky for me, they'd had a cancellation for a different time slot)...despite my lack of anyone to care for my newborn. I had called with the expectation of having to cancel my appt last minute, but they graciously told me I could come in anyway if I preferred, and could bring Babe with me.

As luck with a newborn would have it, Baby woke up just as we were getting started. The hygienist allowed me to stop and feed her...which helped some, but only had a moderate effect on baby's demeanor. Nobody got frustrated, upset, or annoyed with us in the least.

While I am certainly NOT here to promote or even suggest the concept of bringing infants to dentist appointments and I fully understand none of this could, should nor would ever be expected of the staff, I am grateful to have been allowed an exception. With 5 kids, making and keeping appointments for myself can be hard.

***I want to give an extra shout out to Karen for coming in and taking the baby to console her while my hygienist completed my appointment.***

Karen, you have jumped through hoops in the past, in an effort to accommodate me in various ways, but I gotta say, comforting my baby so I could keep my desperately needed appointment unequivocally tops them all.

You guys are awesome and I appreciate you.

5/5 recommend this group of wonderful people to ANYONE on the hunt for a fantastic dentist office.
You will not be disappointed.

Linda Carter Lewis

Excellent experience!!! Always very careful and caring to make sure I'm comfortable and feeling no pain!! Kindness and friendliness from Dr. Burd and all his staff!

Marilynn Jerry Wadden

Dr. McCauley is an excellent dentist, and everyone working in the office seems competent and happy to help. I always trust Dr. McCauley and his assistant Martha to do the job the way it should be done. Iโ€™m happy that my retired dentist Dr. Dahlberg referred me to this practice.

Khai Wei Tan

5 stars for sure! Dr. Burds and his team have always gone above and beyond in making sure Iโ€™m comfortable throughout my appointments and have all my questions answered before I leave. Everyone here is just so nice and friendly. I could not recommend this place highly enough!

Tom Eppenauer

Wonderful place with the nicest people. Katy did a super job and Dr Burds is the best!

Harry Quinn

Came in for my yearly checkup. Very friendly staff, they know who you are even with a mask on! Very relaxed atmosphere, they make me feel like family, bless there hearts.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload