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Review of Gateway Dental Group

Gateway Dental Group: A Comprehensive Dental Care Provider

Gateway Dental Group is a highly recommended dental clinic located in Des Moines, Iowa. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, and general dental care. The clinic is open from Monday to Thursday from 7:00 AM to 4:00 PM and on Wednesday from 8:00 AM to 4:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic's location is easily accessible and has ample parking space. The clinic's staff is friendly, professional, and knowledgeable. They make sure that patients feel comfortable and at ease during their visit. The clinic's waiting area is clean, comfortable, and equipped with the latest magazines and a television to keep patients entertained while they wait.

Gateway Dental Group's dentists are highly skilled and experienced in their respective fields. They use state-of-the-art equipment and the latest techniques to provide the best possible care to their patients. The clinic's dentists take the time to explain the procedures to their patients and answer any questions they may have. They also provide aftercare instructions to ensure that patients recover quickly and without any complications.

The clinic's patients have praised the clinic's staff for their professionalism, friendliness, and excellent service. Patients have also praised the clinic's dentists for their expertise, gentle touch, and attention to detail. Overall, Gateway Dental Group is an excellent choice for anyone looking for comprehensive dental care in Des Moines, Iowa.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gateway Dental Group Reviews - 96

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andrew Massoth

Always compassionate. Explain everything. Extremely high level of expertise. Would be hard to find anyone better.

Heather Davis

I was given a total of 3 different times to arrive for my appointment. It was at 1:30, they said to be there fifteen minutes early. The day before, they gave me a reminder call, and I asked if I was supposed to be there at 1 or 1:15 (I remembered I had to be there 15 minutes early, but I couldn't remember if my appointment was at 1:15 or 1:30), the girl said 1. I was there from 12:50- 1:20. No one was in the office. I left a note on the desk and left. They never called me. When I called to make sure they got my note, Karen informed me they had been in a staff meeting until 1:30, which is also when my appointment was, and if I had done my paperwork in advance (I had not, and it's not required that I do so), they wouldn't have needed me to be there fifteen minutes early, and that's why no one was up front. I told her that I would be looking for another dentist, preferably one who would keep their appointments, and she said "Good luck with that" in a sarcastic tone, and hung up on me. I will be finding another dentist.

Steven Campagna

A great experience. That says a lot for a dental office. A wonderful team that makes a potential bad experience a good one. 5 Stars!!

J. Sullivan

I came to Gateway two years ago when Dr. Dahlberg retired. I have had expert dental care with Dr. McCaulley, and now I am getting an apnea device through the care of Dr. Burds. I've had hygiene visits with Krystal, and more recently received treatment from Martha when I needed a cap. Mallorie has assisted with the apnea device design, and she knew how to keep me from gagging. Yep, get an instrument in the right place in the back of the mouth and I will gag, but Mallorie knew how to prevent it. I've also interacted with Megan, Kristen, and Karen regarding appointments and insurance. Across the board, everyone I've met here is top notch, and I have been treated with expert care and respect. I have no doubt that the team members I have not met are every bit as good as the ones I have met. If you need a dental practice, come to Gateway! No, they are not paying me for this review. But maybe they'll give me a free toothbrush. -- Joseph Sullivan

Charles Stepp

Skilled. Knowledgeable. Professional. 😁

Dennis Goering

Very timely, friendly staff, great electronic communication prior to an appointment.

Joe Baharian

Great experience every time I go in, and very friendly crew. Thank you!

Michael Schneider

Dr. Burd is amazing at what he does. Thank you Dr Burd!

Chris Harvey

Very professional and caring staff. I come from Oregon to see Dr. Byrd and his staff.

John Rheid

Top notch friendly dental service!

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