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Review of Rose Hill Family Dentistry

Rose Hill Family Dentistry: a dental clinic that offers a range of dental services including cosmetic dentistry and pediatric dentistry. The clinic is located at 106 E Yeager St, Rose Hill, KS 67133, and can be contacted at (316) 776-2144. The clinic is open from Monday to Friday, with varying hours of operation.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its friendly staff, efficient service, and accommodating nature. They have also commended the clinic for its use of new technologies and its knowledgeable staff. Other customers, however, have criticized the clinic for its inadequate service, including one customer who claimed to have received a metal tooth instead of a porcelain one, and another who claimed to have been charged $80 for services they could have done at home.

Despite the mixed reviews, the clinic has a loyal customer base, with many customers stating that they have been going to the clinic for years and would not consider going anywhere else. The clinic also has an office dog named Rex, who has been praised by customers for his calming presence.

Overall, Rose Hill Family Dentistry offers a range of dental services and has a loyal customer base. However, potential customers should take into account the mixed reviews before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Rose Hill Family Dentistry Reviews - 137

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Daniel Watts

Very pleasant to communicate with, very clean, very knowledgeable, seems to do good work, only had filling done so far. getting ready to have a crown, will update then, so far really pleased with the experience.

Jessica Baxter

Great dental office. I've taken my family for years. They are very friendly, efficient, knowledgeable, and helpful. Highly recommend

beca M

Since day one that we have been seen at this Dentistry, I can't complain!!! Lots of nice people, fun nice and very clean office. Very worth the drive from wichita.

Cory Weems

This place... AMAZING!! Dr. Troilo, Dr. Troilio and all of the staff are awesome. I have 6 kids.. we’ve been here more times than most. I would recommend this dental office to anyone!

Regina Phelps

I have been seeing Dr. Troilo for nearly 30 years. He is honest and kind. His staff is spectacular!! He is the best!

Meggin DeMoss

It’s like a family reunion when you walk in. Always greeted with a smile. They take great care of my teeth and have always gotten me in quickly when I have an emergency.

Jaxvlog

I have a huge fear of dental work. Dr. Troilo is always patient and understanding with me. I honestly do not trust anyone else with my teeth. The girls are always kind and understand my fears and tears!

RocQuele Cunningham

I had called on 12/29/17 at 8am (the minute they opened) someone answered right away. The woman who answered the phone was very pleasant and helpful. I have had a broken tooth for about 9 months due to lack of funds (yes, even with insurance). I have been on antibiotics, now, my third time for an infection in the same tooth. Before this dentist I had to go to the ER to get an antibiotic prescribed just to relieve some discomfort Due to the infection. It’s costly in the long run but nothing had to come out of pocket right away. I had spent months calling around from dentist to dentist trying to get answers/help on where to go to get my tooth fixed for a reasonable price. Mind you, it’s a VERY costly fix. More than $1,000 out of pocket. I paid $100 just to have a consultation appointment with another dentist just to get an estimate of 1,300$ to fix my damage. But they said there was nothing “temporary” they could do that was cheaper except for completely extracting the tooth, which still is a major expense out of pocket. When on the phone with the woman she asked me when I was looking for an appointment and I told her as soon as possible, she took down my information and verified my insurance and called me back right away with a same day appointment. Her exact words were “how soon can you get here”. Being in pain/discomfort for so long this was music to my hears. I had finally found someone who was willing to get me in and that accepted my insurance. Upon arriving I was greeted by my first name even though other people were walking into the building/sitting down. This immediately let me know they personally take time to recognize their patients. I was taken to the back right away to sign paperwork, where I was informed there was in fact a fee due same day for dental work (obviously whatever my insurance doesn’t cover). I immediately got anxious as I only had 77$ to my name for a week. I advised her of my dilemma expecting to get the boot, she spoke with the dentist and he was willing to see me anyways with only paying $25.00. I was very impressed as I was used to having the door hit me on the way out anywhere else. Income wasn’t the only culprit for my tooth not having been fixed yet, but I also have a fear of the dentist/doctors so my teeth aren’t the greatest and I never felt judged here. The entire staff was friendly but Dr. Troilo was amazing! He had a great personality and really understood the great amount of discomfort I’ve had and the danger of living with an infected tooth. He evaluated me and had the staff come in with very detailed options and price breakdowns. Since the work I really need done is so expensive, he was the FIRST dentist to offer any alternative, and actually filled the gaping hole in my tooth temporarily of course. He fixed up right away! While he was working on my tooth, he was talking to his assistant and telling stories of his little girl. I enjoyed hearing him speak about his family and tell stories. It was actually very relaxing because you could tell he has a great relationship with his staff, which also means they work great together. This girl with severe anxiety has never been more comfortable with a dentist, I definetly recommend. I will NEVER go to another dentist again. He also called me around 7pm that same night to make sure I was doing okay and was comfortable. The entire staff provided a great experience and the atmosphere is positive and the people have great southern hospitality. I work in the healthcare field and still have yet to be in a place that was so uplifting and helpful and genuinely concerned with providing excellent oral care. Long story short: Don’t even bother calling another dentist, this is where you want to go! Trust me.

Katy M

If Google would let me give Dr. Mark Troilo a hundred stars, I would. My family has been going to Dr. Troilo for 14 years, and we have always been treated with the utmost kindness, professionalism, and honesty. My mom was visiting from Texas when a piece of her tooth broke. Dr. Troilo worked my mom into his schedule, fixed her tooth, and called her at my home later than evening to be sure she was doing fine. My daughter needed a wisdom tooth removed, and Dr. Troilo took care of it rather than sending her to an oral surgeon like some dentists would have to do. Dr. Troilo caught the fact that my son was going to need braces early enough that my son was only in braces for a little over a year. However, it is what Dr. Troilo did for me that inspired me to write this review. I have genetic periodontal disease with gum recession. I have known this since I was a teenager, and Dr. Troilo has kept the disease at bay through years of preventative care, but my age was causing the disease to take a toll. I had developed "black triangles" between my top front teeth. This made me reluctant to smile my normal smile, eating in a restaurant with other people was almost intolerable because food became wedged in the spaces, and I honestly dreaded going out in public. Dr. Troilo created a gingival mask for me to wear when I go out which is essentially prosthetic gums which fit PERFECTLY and gave me back the smile I had 20 years ago. I am still in absolute amazement, and I thank him and his staff from the bottom of my heart. I would drive across the country if I had to in order for Dr.Troilo to be my dentist. He is the ABSOLUTE BEST!!!!

Katie Santry

Best dentist office I’ve been to! They make you feel right at home. The whole place gives you a very family friendly vibe. Love it, and their fur mascot Bentley!

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