Review of New England Dental Group
New England Dental Group:
New England Dental Group is a dental practice located in the heart of Boston, Massachusetts. The practice offers a wide range of dental services, including cosmetic dentistry, dental implants, periodontics, endodontics, oral surgery, orthodontics, periodontics, and teeth whitening services. The practice is open Monday through Friday from 8:00 am to 5:00 pm.
The dental practice is located on the third floor of 811 Boylston Street, Boston, MA 02116. The location is easily accessible and convenient for patients. The practice has a professional and friendly staff that is committed to providing high-quality dental care to patients. The staff is knowledgeable and experienced in the latest dental techniques and technologies.
New England Dental Group has received positive reviews from patients who have visited the practice. Patients have praised the practice for its excellent service, professional staff, and painless procedures. Patients have also appreciated the thoroughness of the dental examinations and the time taken to explain procedures and answer questions.
The practice has a modern and clean office space with state-of-the-art equipment. The dental practice is committed to providing patients with a relaxing and comfortable environment during their visits. Patients can expect to receive personalized care and attention from the staff at New England Dental Group.
If you are looking for a dental practice that offers a wide range of services and has a professional and friendly staff, New England Dental Group is an excellent choice. The practice is committed to providing high-quality dental care to patients in the Boston area.
Katie Bickford
This practice is probably best for people without any dental phobia. The turnover is high and the communication isn't fantastic. I had some great experiences here with a dentist who left the practice. Every hygienist I've ever had here has been excellent. When my first dentist left, I tried another one in the practice who was also great, but when I showed up for a big procedure there was different dentist there to perform it who I'd never seen (I figured out that he was going to do the procedure by noticing he was the only one there; nobody told me before or even explained this to me when I showed up)—the new dentist was very nice but when he told me what he was seeing in my chart was different from what I'd previously discussed, I started to get nervous. I tried to work through it, but the explanations of pricing and expectation setting for the procedure (the one I actually needed) was so confusing and hard to follow—later the price and process for only half of the procedure was sent to me with an insurance statement attached; when I did the math for the entire procedure it painted a very different picture then what the email provided. When I asked for clarification the tone of the communication implied that I somehow I wasn't getting it, one email said, "I am not sure how I can make it any more clear" and even "you are emailing the front desk" as if I was asking the wrong person a question, when I was responding to the email address that had originally sent me the information. Hopefully this is a one-off experience—and as I'm writing this I'm realizing that my issues are all related to administration which hopefully can be trained and improved— and that others will have better luck.
Matthew Hanson
Recent ownership change - quality of customer experience has gone downhill, very focused on driving every charge they can
Brian Abdallah
Great staff. Kind and thoughtful. Clean relaxing environment and state of the art equipment. My entire family comes to this practice.
Gavin gymnastics
Great experience. Very thorough - well executed
Rodney Raftery
I always have a wonderful experience at BBDD. The staff is lovely and knowledgeable, and the service is above anything I've experienced with regards to dental practices. From run of the mill cleaning to tooth problems to cosmetic assistance, they are top notch.
Alice O'Connor
The office and staff are very accommodating for a tight schedule of a student. I got a full exam, cleaning, and teeth whitening. I am extreme happy with the results. All staff were extremely friendly and made me feel welcome. I don’t “love” the dentist but can’t wait to go back!
Stacey Quandt
I am so impressed with Back Bay Dental Design. The front office staff are extremely polite and efficient. The dental assistant is also kind and competent. Dr. Amir F is very professional and has a sense of humor. I will definitely be going back for cleanings and cosmetic dental procedures.
BSF 01
This was my first visit to Back Bay Dental Design. From the minute I walked in, all the staff were very friendly and efficient. Amanda performed an excellent cleaning and Dr. Kurban did a thorough dental exam. I felt like it was the best exam I’ve had in 20 years. After the exam, he went through my x-rays and pictures of my teeth and explained everything in great detail. The appointment never felt rushed and I didn’t feel any pressure to opt for any suggested treatments. Thank you to the team and to Sean S. for suggesting Dr. Kurban.
Bernice Cheng
The dental office is gorgeous. Music plays in every room. Very comfortable space. The dental equipment seems up to date. Everyone is friendly and cordial. The dental hygienist made sure to teach me the proper way to floss, and she did an excellent job cleaning my teeth and making me feel comfortable getting my x-rays done. Dr. Fereidouni was a delight! Very funny, casual, talkative, relaxed, knowledgeable and informative. He was even so polite as to hold the door to the room open for me to exit before exiting the room himself. They’ve shown me that they truly care about their patients and go the extra mile when it comes to treating their patients like human beings.
Adrian Torres-Vega
Best experience ever. I trust Dr. Kurban and the wonderful staff at Back Bay Dental. Warm and comforting from when you first enter. The best hygienist and staff. Thank you for always providing a pleasant experience.