Review of Gentle Dentistry - Alexandria Office
Gentle Dentistry - Alexandria Office:
Gentle Dentistry - Alexandria Office is a dental clinic that offers a wide range of dental services to the residents of Alexandria, Minnesota. The clinic is open Monday to Friday from 7:00 am to 5:00 pm and on Saturdays and Sundays, it is closed. The clinic is located at 3015 MN-29, Alexandria, MN 56308, making it easily accessible to the residents of Alexandria and its environs.
The clinic has a team of experienced and friendly dental professionals who are committed to providing quality dental care to their patients. The clinic offers services such as cosmetic dentistry, dental implants, teeth whitening, pediatric dentistry, emergency dental services, and more. The clinic also has an oral surgeon, endodontist, periodontist, and a team of dental hygienists who work together to ensure that their patients receive the best possible care.
The clinic has received positive reviews from its patients, with many praising the staff for their professionalism and friendliness. Patients have also commended the clinic for its gentle approach to dental care, making it an ideal place for those who may be anxious about visiting the dentist. However, there have been a few negative reviews, with some patients complaining about the clinic's customer service and treatment of children with special needs.
Overall, Gentle Dentistry - Alexandria Office is a reputable dental clinic that offers quality dental care to its patients. The clinic has a team of experienced and friendly dental professionals who are committed to providing the best possible care to their patients.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Hunter Riehl
Right off the gate I just wanna say that you guys are super nice and idk the name of the lady that took my X-rays but she was honestly the nicest person I’ve ever met and she honestly made my day and I really wanna come back to to see her again cause of how amazing she is.
Kaitlyn Mertens
First time visiting, so far one of the best dentists I’ve been to yet
Jessica Winter
Hygienist I have is great. All staff is personable. Recommend them for any dental work or cleaning.
dean horton
Great staff and customer service. The best I have been to in years. I think you would like them too!
Kalika Burgau
My daughter was first seeing Dr. Boyd. She was kind and understanding the 1st appointment but then everything changed when I didn't go back with my kid. She was rude and harped on my child, as if she didn't already feel bad for what she was in for. She ended up being embarrassed and not even wanting to come back. She was really rough with everything and my kid had sores from some of the placers in her mouth. Finally she was able to see another dentist, sadly I don't remember her name (memory issues) but that's who she has now been continuing to see. She loves her. She's kind to my daughter and her nurse(?) Was sweet as well. I saw Dr. Berg and he's no nonsense get it done. He has no opinion and just told me what I need done. I really like that kind of care since I'm not a social person lol.
Acela Brooks
From CALI to Minnesota,
Went in for on and off tooth pain!
The moment I walked in to the office which was an open waiting room a plus when there is still a COVID to worry about, front desk was quick and pleasant to talk to, one of the Dental Assistants called my name to got to the back, got a great vibe and was friendly, sat on the chair for literally minutes and the dentist looked at the problem she gave me different options and glad she was supporting my decision and was confident to go for it.
Pulling the tooth:
Walked in I was nerves for obvious reasons, I was called back and sat on the chair again for like a few minutes and I asked the assistant is i can use my Air pods when the pull the tooth and she said yes, then the dentist herself let me know when she was starting and should put them on, the whole procedure lasted like a song and a half, AMAZING, no pain and also the healing processes was quick, its been 3 weeks know and I can eat normal after 2 years of pain.
Whole experience was 10 starts for me!
Darrian DuVall
They were HORRIBLE with my children. The doctors LITERALLY tossed down their equipment and told my children they were bad kids because they flinched when the needle hit their gum. The nurses all sit around and gossip and run back and forth from the break room during the visit. TWO doctors in one day spent 3 minutes with my kids and gave up. On top of that, two other patients left the facility after having horrible experiences as well. Do not recommend. Don’t go to this dentistry. They only care about money. Not their patients. Zero stars. This place should be shut down.
Whitney Haugen
They did an awesome job! Easy to work with and their texting updates and online forms are super easy to navigate. Staff is phenomenal and knowledgeable!
Stacy Tschida
DON'T GO TO THEM They are completely shady. I had services in 2020, they ran my insurance and I paid the difference before I left their office, then months later I receive a call that I have an outstanding balance, ask for an itemized bill to submit to my FSA, they give me a bill that has been crossed off and edited in pen, FSA denied it. Explained that I needed a bill that wasn't edited, which I never received. In 2021 my adult daughter goes to them for assistance, they have several appointments with her, find out she needs extensive work done due to a broken tooth and now they are denying to help her because of I have an outstanding balance. Called and spoke Anne in the Alexandria office, explained I tried paying my bill and the issues with it, and if the bill was an issue than my daughter should of never been seen and started with a different dentist from the beginning. Anne was very rude and just kept saying over and over again that I should pay my bills. Just disgusting how the treat people. My daughter is suffering and in pain and they are refusing her service!!
Kait Afraid
I went in for an appointment I drove over 50 miles to go see if I could get a referral to get an extraction on a wisdom tooth. At the end of my appointment I had called one of the referrals and was disappointed with the outcome because I had been in so much pain and the hygienist that was working on me misunderstand what I was explaining to her. From there on she was very impatient with me and refused to let me explain myself. Never coming back here again. Look at your options before having to come here and be treated this way.