Review of Summit Dental Care of Coon Rapids
Summit Dental Care of Coon Rapids: a dental clinic that offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is located in Coon Rapids, Minnesota, and is open from Monday to Thursday from 8:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 5:00 PM. The clinic is closed on Saturdays and Sundays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and knowledgeable staff, while others have criticized the clinic for its management and billing practices. One customer noted that the clinic was very accommodating and helped them overcome their dental anxiety. Another customer appreciated the clinic's attention to detail and thoroughness during their dental cleaning.
However, some customers have had negative experiences with the clinic's management and billing practices. One customer reported that they were treated rudely by a staff member when they were running late for their appointment due to a winter storm. Another customer was frustrated with the clinic's insurance and billing department, which they felt was not transparent about which insurance carriers they accept.
Overall, Summit Dental Care of Coon Rapids offers a range of dental services and has received mixed reviews from customers. While some customers have had positive experiences with the clinic's staff and services, others have had negative experiences with the clinic's management and billing practices.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Becky Dau
I’m not one to write many reviews but I have to for this team! It cannot go unnoticed. I highly recommend Summit Dental Care. I have extreme phobia of going to the dentist. I was embarrassed to make my first visit since roughly 30 years ago. The staff was very friendly. They didn’t judge nor make you feel unease. They treat you like a family member. I was very fortunate to have met Rhonda as my dental hygienist and Dr Libby. Rhonda really took her time to take good care of me. She was very thorough, gentle and made sure I was comfortable during the entire process. She took her time explaining to me in detail every step of the way. Dr Libby was wonderful. She understood my fear and provided me with great care. She made sure I didn’t experience any pain whatsoever. Otherwise it would trigger my terrible childhood experience. They both were very sweet and kind people. I wouldn’t have made it through the appointment if it weren’t for them. Hands down the best care one can hope for. You will not regret your decisions as I did not regret mine.
Meiko McNally
We moved from other state and we were in search of a good dentist for our family. I'm so glad we found Summit Dental! All the staff whole office are very nice and welcoming I felt welcomed when I walked in for my first appointment. I was nervous to go a new dentist in new city but all of our family go there and we always feel happy when we leave there.
They listen carefully with your concerns and take good care of you. And office is VERY clean and cute.
I highly recommende Summit Dental and grateful to find my "go-to" dentist! Thank you!
Anne Ebertowski
When I go to Summit Dental care for Dental cleanings or for other needed work, I feel like I am visiting Friends. Some of the best People work there. Dr Marksberry never recommends any costly treatment that is unnecessary. I have been going there for many years and can honestly say I have never once had a negative experience. I like my teeth deep cleaned and Rhonda has been my Gal. I specifically ask for that. If you are looking for a Dental office......do yourself a favor and give them a call. You won't be disappointed.
Kyrie Xiong
- My main issue is with Summit’s Insurance/Billing Department.
I was given a referral by my dentist to have my wisdom tooth extracted with Summit and in the process, my dental provider would fax/email Summit Dental Care my X-Ray results. So I call Summit Dental Care to inquire if their dental offices is currently accepting new patients. The receptionist confirmed that they are accepting new patients. This is where things turn sour. Midway through generating an appointment, the office manager comes on the line and says “sorry we don’t accept insurance plans through the state". Surprise Surprise 😑. I didnt even disclose whether my dental/medical insurance was through the state or through my employer. So that was pretty bold and foolish on the manager's part to assume that I have medical insurance through the state.
Hey Summit, why is it so difficult to post on your website which insurance carriers you accept and which ones you don’t instead of trying to find and make excuses to justify your error/mistake and then shifting and passing the buck by placing the blame on covid and staffing issues?
Katie Clarkson
Summit Dental helped me overcome my anxiety of going to the Dentist. Back when I was transitioning into the Adult Dentist world, I had some very bad experiences at 18, which made me avoid the Dentist for several years. I had this hidden gem on my radar (from reading reviews), but my first experience with Dr. Marksberry is what sealed the deal. I had an odd pain in one of my teeth and contacted the off service line with questions. Erik responded, and offered to take a quick look at their Patient Appreciation party (prior to COVID days). I was so astonished that he would be so willing to help me and I wasn't even a patient yet! The pain went away (this was related to my wisdom teeth) and I booked my first appointment. I never felt judged for not seeing the Dentist for so long, and they really took their time cleaning my teeth. I can attest after 2 years being a patient here, they are a remarkable team and I actually enjoy visiting. From the Receptionists to the Dental Hygienist to the Docs, they are truly genuine, nice individuals. Thank you Summit Dental for the great quality care you provide your patients, I can not wait for my next teeth cleaning!
Jessica Lacher
Friendly and skilled team. And good jokes too. Went in for an urgent procedure because my home dentist was not available. I was so impressed with Summit that I’ll be making them my home dentist now. Highly recommend this clinic!
Cindy Johnson
I am from out of town and broke a tooth. Needless to say, I was desparate for a dentist. When I called, the staff was pleasant and wanted to help. I was so pleased that they could work me in that morning. Everyone that worked there was so warm and friendly...truly a family environment. Dr. Erik was caring and professional. I got a temporary crown which took care of the issue and returned a week later for the permanent crown. If you're looking for a great dentist, look no further! You are not just a patient here, you're family!
Roger Jarosch
It took awhile to find a Dental office, but once I read all the positive reviews about Summit Dental, I knew this was where I wanted to go for all my future dental needs. The staff are all friendly and truly care about all of their patients and their dental needs. Thanks to Dr. Erik and Crystal for making me feel welcome, it is truly appreciated.
Kim Tracy
I’ll be honest going to the dentist is not my favorite thing to do, but the Staff at Summit Dental make my appointments so enjoyable- you will never meet a more friendly and fun group. I really do believe they always put their patients 1st and the care is beyond outstanding!
Ashley Scotch
I have been going to this dental office for close to 20 years, and couldn't imagine going anywhere else. The entire staff is so friendly, I know everytime I go there, I will have good conversation! Dr. Erik is a great dentist. He is honest and friendly. I know whenever I have a problem or dental emergency, I can call, and everything that can be done, will be done, to get me seen right away.
I would recommend Summit Dental to anyone!