Loban Dental

I'm writing this on behalf of my husband who was just at Loban Dental as a new patient he was NOT impressed by this office whatsoever. I have worked as a dental assistant prior to moving to Duluth so he and I know the level of care expected when establishing care at a new office.
1. The dentist never formally introduced himself to my husband when he came in for his exam.
2. Zero small talk took place during my husbands entire visit. Neither the hygienist or the dentist asked about any of my husbands oral habits or cared to get to know him. (My husband has an oral sleep appliance he uses nightly. It sat on my husbands lap the entire visit, none offered to clean it or even to look at it, which is routine)
3. Period probing was NOT done properly (checking for gum recession/pockets, gum disease)
Just not a welcoming environment overall unfortunately. We were looking to establish long term care in our new city and now we have to keep searching.

I am happy to have found Dr. Loban. He was extremely helpful and knowledgeable. He took the time to explain everything to me, and was in no rush. This is how it should be when going to the dentists. His assistants are also pleasant and professional. I would highly recommend him to everyone.

Going to the dentist is definitely not one of my favorite things to do but at Loban Dental I have never had a bad experience! They're all fantastic there!

Dr Loban and his team are always friendly, efficient and professional. We’ve appreciate their dental services for over 10 years and highly recommend them.

A little short story to start:

I used to live in Ohio and had the majority of my dental work done in that state. One weekend, I experienced an issue with a cracked tooth and had to head to an emergency care facility as an abscess started to grow out of control in the roof of my mouth. This abscess was cut open with a scalpel, drained, and the tooth was pulled in its entirety. I was told by the dental professional that this cracked tooth was the cause of my abscess and it needed to be pulled. I had the abscess drained a total of three more times.

Over the past 12 months, I've dealt with multiple dentists out of Ohio. Specifically, I had one gentleman that physically leaned his knee into my chest and yanked an impacted tooth out of my mouth - not to mention he cut part of the tooth in front of the one he pulled, so this adds to future dental work. The anesthesia was sub-par, the professional care and respect was non-existent, and the needles that were used to provide relief were extremely painful. This scared me from wanting to go back to any dentist from that point forward.

Fast forward a year, I am now living in Duluth and the abscess returns. Scared out of my mind, I decide to let the abscess continue to grow as I did not want to deal with finding a proper dentist based on previous experiences. Finally, at my breaking point, I decide to look at Dentists in the area and I make a phone call to Loban's Dentistry.

I am SO glad I decided to do so. I called and expressed my concerns to Daniel and his team and I was taken care of immediately. They called me back and asked me to come in right away so they could look at the abscess. Upon arriving, they looked at the abscess and decided to put me on some antibiotics to take care of the infection. They follow up with a 360 degree X-Ray and Mr. Loban sits down with me personally and explains that I'll need a root canal and crown.

Fast forward another week and the infection is already feeling miles ahead of where it was previously. As I go in for my appointment, I express my concerns of needles and pain to the lovely staff at the front, the supporting dental assistant, and Mr. Loban himself. I was given Nitrous and a topical treatment on the gums for the insertion of the needle.

Five minutes in, I ask the nice dental assistant when the needle is supposed to be injected and she responds "It's already done!" - What a LOVELY team. For the first time ever, I experienced NO pain with a needle going directly into my gums. I didn't think it was possible, but Loban's dentistry pulled it off and made me feel incredibly secure and respected as a customer.

Mr. Loban and his staff had such extremely understanding personalities. They were understanding of my past experiences and of the past pain that I had endured. They listened to me, provided re-assurance, and worked diligently and quickly to provide me as much of a pain-free experience as possible.

Mr. Loban is fantastic and his entire team is full of understanding and compassionate people. I am in significantly less pain than I was previously and it's all thanks to Loban Dentistry! The team is wonderful and extremely understanding of their customers previous experiences. As long as I am in the Duluth area, I will never go to another Dentist. Mr. Loban and his team have made a customer out of me for life.

Please, if you're afraid of needles, or, if you've endured terrible experiences in the past and you're looking for a dedicated, professional, and understanding team - then Loban Dentistry is right for you. I am so happy and thrilled with how I was treated that I began having joyful tears as soon as I left the building.

Dealing with dental pain is terrible enough in and of itself - no one should have to deal with excruciating pain at a Dentist office where they're supposed to make you feel safe and secure. Now, thanks to Loban Dentistry, I don't need to be scared anymore. If I could give them 6 stars, I would. A huge thank you goes out to Daniel and his team for taking care of me and making me feel secure!

10/10

-RC

Was able to get me in on very short notice for a broken CERC crown from a Minneapolis dentist. Fixed me up in short order. Very grateful!

Always friendly and good work.

I felt everyone was very professional and I had good results.

Consistently great care everytime I go! Dr.Loban is fantastic along with all the staff. Gentle, caring & immaculate office. Highly recommend

Excellent dental care!! I wouldn't go anywhere else and He is a Veteran!!