Gentle Dentistry - Edina Office

When Dr. Z, José, and the wonderful hygienist (I can’t remember her name) were at Gentle Dentistry, I never worried about going to the dentist. They were all so nice, remembered my name and my story, and explained everything from a cleaning to a filling. I went today and was completely shocked to find out they had a FULL staff turnover, down to the receptionist. The hygienist was extremely forceful in scraping plaque off my teeth and stabbing my gums but explained the extensive bleeding I experienced on my “lack of flossing”. The dentist came in and after making a comment about how gas prices are increasing and we need more gas from North Dakota, he belittled me like a child for not “brushing and flossing enough”. I have never bled as much as I did today and I have never had as sore of a mouth as I do right now, even after a filling. I will NOT be going back.

this dentist is awful.
i would not recommend new patients because first. they dont even answer the phone. there very agressive towards my teeth. WILL NOT recommend

I had a great experience here with a wonderful hygienist and Dr. M. The hygienist in particular explained things to me about the cleaning that I had never known and showed me exactly how to brush and floss my teeth to manage slight gum disease. They were both attentive listeners and kind. I intended to go to the Minneapolis location but they were booked out for a while but I will keep going to Edina based off of my great experience there.

I had a very pleasant experience with Dr. Z and his staff! I am traditionally very anxious about the Dentist in general, but from the beginning to the end, I had a positive experience. Josie (the manager) checked me in and was very fun, personable, and welcoming. The pleasant experience continued with Dr. Z & Cassie (the hygienist). Despite my anxiousness, they were very accommodating. They took the time to explain what needed to be done and gave professional advice. Dr. Z was not pressuring at all. Overall my experience with this office was a very pleasant and welcoming one. Thank you to Dr. Z and his team for making my dental experience less stressful! I will be back!

I have been visiting Gentle Dentistry for about a year to get back on track with the care of my teeth. All of the staff has always greeted with a great, ‘genuine’ smile. Dr. Akers is probably the finest dentist on the planet. She knows the quirky thinks about my teeth and is always aware if the consequences of any procedure that is done! She’s always very caring and professional. Keep up the great bedside manner! I never thought that I would say “it’s a pleasure to go to the dentist….but it truly is! Gentle Dentistry has a unique blend of being highly professional, along with kindness and consideration, try finding that these days!

All the people at the Edina location are great at what they do, the receptionist is always really friendly even though she's super busy, the hygienists are always very welcoming & make me feel comfortable before they start working on my teeth.
Dr. Akers is the most thorough dentist I have ever been to. She asks me very detailed questions so she can give me advice & sort of develop a plan for my dental health & my overall health. I really appreciate that part of the visit.

The staff and dentists are amazing and super friendly.

I have been to the Edina Gentle Dentistry location several times beginning directly prior to the coronavirus pandemic. I have been met with fast, easy and friendly support from making appointments to scheduling reminders. I have appreciated the care I have received and would recommend this practice to anyone looking for dental care.

The whole team at Edina is great. Danielle at the front desk is awesome she remembers who you are and details about your life. very welcoming. Dr. Akers is very good. Good bedside manner. You can tell from how she directs the procedure, she knows what she's doing. I came in with my tail between my legs, after not seeing a dentist regularly for 15 years. They didn't make me feel bad for neglecting my teeth. They just jumped in, got me cleaned up, and systematically addressed all my oral needs. All of the dental assistants I've interacted with have been top notch. I think everyone there approaches the situation with the attitude that they want to make an uncomfortable procedure as comfortable as they can.

The people who work in the office (both staff and professionals) are nice and generally helpful. We've not experienced any major hiccups with our oral care (but we've not had any major work done either). On the flip side, we have scheduled appointments for cleanings and check-ups only to be told upon arrival that no dentist would be in that day. At another point in time, our dentist changed practice locations and we were not informed prior to our appointment. Most recently, we found out that they quit taking our insurance but failed to notify any of the carriers of that insurance. If you're looking for highly professional, thorough care - keep looking.