Review of Martin Dentistry: Dr. Brent Martin
Martin Dentistry: Dr. Brent Martin is a dental clinic located in Woodbury, Minnesota. The clinic offers a range of dental services, including general dentistry, teeth whitening, and more. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM, and on Wednesday from 8:00 AM to 5:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.
The clinic has been serving the local community for over 25 years, and Dr. Brent Martin is highly regarded by his patients. Patients appreciate the friendly and caring staff, who make them feel at ease during their appointments. The clinic has a welcoming atmosphere, and patients often comment on the fun and relaxed environment.
The clinic has received numerous positive reviews from patients, who praise Dr. Martin's expertise and professionalism. Patients appreciate the quality of care they receive, and many have been visiting the clinic for years. The clinic also offers competitive pricing, which is appreciated by patients who are looking for affordable dental care.
However, one negative review mentioned an issue with the billing department, which caused frustration for the patient. Despite this, the majority of reviews are positive, and patients continue to recommend Dr. Martin and his team to others.
If you are looking for a dental clinic that offers high-quality care in a friendly and welcoming environment, Martin Dentistry: Dr. Brent Martin is definitely worth considering. With over 25 years of experience and a team of caring professionals, you can trust that you will receive the best possible care for your dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Tracy Hovatter
New to Woodbury, I searched for a dentist and saw a ton of stellar recommendations on ‘NextDoor’ leading me to Martin Dentistry. Extremely pleased with this Dr. Martin and staff (Heidi is amazing) as well as his hygienist and assistant. Cannot recommend high enough.
Summer ken
The billing folks at Martin Dentistry managed to submit the insurance claim to the wrong Blue Cross/Delta Dental plan. This is the second time that they submitted the claim to the wrong insurance carrier. So far they are batting 0 for 2. I'm a bit concerned that they may be shooting for the trifecta of incompetence. A word to the billing folks at Martin Dentistry - You have all the insurance information you need. Call me and I'll send you a photocopy of the insurance card if you lost my insurance information.....And then submit to the correct insurance carrier - It's really very simple.
7/21/2022 Update. The insurance claim has now been incorrectly submitted a third time! I called the Dental Insurance carrier and they say that they were never contact by Martin Dentistry for this claim! So, even though I provided Martin Dentistry with my insurance card information (front and back of card), and they had the dental insurance coverage information prior to the appointment on April 19, It is now 3 months later and they still can't get it right. HOW MANY more failed attempts will it take for Martin Dentistry to submit the claim to the correct carrier?
7/29/22 Update: Thank God! Over a 3 1/2 month period the billing folks at Martin Dentistry submitted the insurance claim to the wrong address even though they had the insurance information from my card prior to the appointment 3 1/2 months ago. They finally got it right on try number 4!
Dealing with this practice is an ordeal to put it mildly. If you value your time and sanity I would avoid them.
Veronica Zemke
My family and I have been patients of Dr. Martin for over 20 years. He is such a wonderful dentist (and person), and his hygienists are top notch. They are all very gentle, super friendly, and they keep us relaxed during the entire appointment. I highly recommend Martin Dentistry.
Rick Alm
Dr Martin is by far the best dentist that I've ever seen !
Nick Mcdonough
I’ve had nothing but great experiences with Dr. Martin and his staff. They are great at listening to your needs and coming up with a wonderful plan to accomplish what is needed. I recommend them 10 times over and will continue going there for all my future appointments!
Debbie Spangler
Dr Martin and Michelle are fabulous. Not only do they do a wonderful job, but Dr Martin is a history buff and you learn a lot while you are there. They truely care about the welfare of their patients.
Nuclear Owl
As a long time patient I feel that Dr. Martin is an excellent dentist. Unfortunately, due to the rudeness of his receptionist and cancellation of appointments without notification my family has been forced to look elsewhere for dental care.
Rick Lyle
Excellent dentistry practiced here. Great care and expertise!!!
Roger Winters
Unfortunately I have had a terrible experience with Dr. Martins facility. Please, please, save your money and time and see a real dental facility who appreciate you as a customer and your business.
Booked appointment 3 months prior.
1 week prior notified via voicemail that I was confirmed for the appointment.
Work was taken off in preparation for this appointment.
I arrived at the facility to be told I was not covered under my insurance.
After providing a card I was asked to call the insurance company for coverage confirmation.
25 minutes later I confirmed coverage. I was then notified I would need to wait until the receptionist came back from lunch so she could confirm coverage.
After 45 minutes of sitting in the office lounge I was notified that the receptionist confirmed my coverage. At this point I realized I would not have enough time to be seen than return to work. So I departed.
They had 3 months to notify me that they found a discrepancy with my insurance. I never got an explanation as to why they thought I was not insured. I was seen at this facility 3 times prior with insurance coverage.
Plenty of Dentists in Woodbury. I am happy to give my business to someone who respects me as a customer and a patient.
Casey Zimpel
Dr. Martin and his staff always treat my kids and I with kindness and love. There are no complaints when we need to visit the dentist. Dr. Martin and his staff always make sure we are comfortable and doing okay when they are completing their work. Highly recommend