Woodbury Smiles Dentistry

I had a wonderful experience for my 1st time visit yesterday. The receptionist was very pleasant and helpful, the dentist and all technicians were very professional and explained all procedures to me. I even had someone come from the office to explain my charges after my savings plan. I felt I got great service and will be back. I also will relay this on to all my friends! Thank you!

I appreciate the high tech equipment, reasonable prices with the Smile membership and nice staff. Dr. Wilkinson is great. I especially like that they haven't recommended work that I don't really need which happened at another clinic so I trust them. I've been going there consistently for 8 years.

Woodbury Smiles Dentistry is the best dental office I have been to in years. They is very nice and helpful. I'm usually afraid to go to different dental offices. But how I was treated there, I felt very comfortable there. The workers are friendly and helpful. I would definitely recommend them to other people.

Everyone was very nice, accommodating and thorough. I appreciate the fact that you had the technology to catch my abscess. Also that Dr. Wilkinson, was willing to address the issue ASAP. I am very thankful that I switched over to Smile Dentistry. Also thanks for the Target gift card.

I moved from out of state and needed a new dentist. I made an appointment online for a cleaning. I had a 2 PM appointment. At 3:30, my cleaning was not started. Although, the office was nice, and with updated technology, the office could work on their time management. It’s unacceptable to be sitting in an office for an hour and a half without starting the procedure. I took time off work and had to leave due to only taking two hours, which is enough time for a cleaning. I am now on the hunt for a new dentist. Word of advice, if you can’t accommodate patients in a timely manner, please block out your bookings. It’s very disrespectful to not respect your patients time; it’s just as valuable as yours.

Absolutely the worst customer service experience I have ever had! I received a check from my dental insurance for $280.00, unsure about why I received the check I called the office. Initially I was told that there was a balance of $38.00, and after the receptionist reviewed my account, I was told that I did not know any money. Immediately after I hung up, I received a phone call back and was told that I would need to remit the full amount of the check I received to the Dentist's office. Not understanding why, I asked for an explanation and insisted that a bill be sent to me with the information they had available on their end. I was told that they would need to send me a new bill charging me for x-rays that were initially written off? When I mentioned that I did not appreciate their practices, I was told that the manager would be contacting the police department to file a charge for theft. How does that work on a check that was written to me with my name on it? All I have to say is that I am extremely disappointed in the way that I was treated by Woodbury Smiles Dentistry. I do not appreciate being threatened, and accused of a crime, especially when it is extremely unclear on what is owed and what I am being charged. Let's just say I will not be returning to this dental practice. I DO NOT recommend it.

Charged $60 per person for "Exam" which was a consultation. Good businesses don't charge for consultations. Then the prices that they offered for dental work were outrageous.

Also, we explained the situation before we sat down for the consultation. Then during the consultation they said my son needs a different office. They still charged for the consultation even though they knew they couldn't perform the service for him. Unbelievable.

I wouldn't come to this office if I were you.

The hygienist (Mauri) recently did my cleaning. She was gentle, gave me breaks and was very understanding. She catered to my specific dental needs and gave me the best experience I have had. We listened to music, she was fun and is very good at what she does.

Genuinely a joke. Visited here two times with appointments. Both times I waited very long in the check-in area. Then, during my second visit, I waited over 45 minutes sitting in the chair in the back waiting for the dentist to check on me. The assistant even felt bad for me having to wait so long and apologized a few times. It’s supposed to be an exam and cleaning and I shouldn’t have been expected to wait as long as I did just for the service. I left early since I had plans but was still charged with the service. The people here schedule you despite not having the time to take care of you. Thankful I left and changed dentists.

I had a serve wisdom tooth pain and my general dentist refused to see me and directed me to demand for a sooner oral surgery appointment. Which urged me to find another dental office in-network with my insurance and I found Woodbury Smiles Dentistry. I met with Dr. Thomas Morien for the first time and I cannot express enough gratitude!! I went in with one problem, and he educated me about a few other dental problems that were never discussed with me. Even after questioning about it in the past with my general dentist. Dr. Morien was proactive and quickly acted to create a treatment plan after addressing the additional dental concerns. I can honestly say that he is a compassionate and highly knowledgeable expert in his field!