UMKC School of Dentistry

The students are so kind and patient. They're willing to make sure you are comfortable and taken care of. Truly awesome. The cashier with thick dark glasses and blonde highlights is a disgusting human being. She has no business working a job that involves human interaction. I always keep my bill paid and I was respectful. She is just NASTY for absolutely no reason.

I’ve been going to UMKC Dental for over 2 yrs. They will pay your insurance however you pay upfront and then you get reimbursed from your insurance which is fine and acceptable however all of a sudden it’s taking more than two weeks to get a crown back the material doesn’t seem to be as good I have a tendency to go through the temporary crowns too frequently But they don’t bill my insurance until the work is completed which plays havoc on my finances so what seems to be the problem now they have a new vendor for their lab if I have to pay upfront to have my work done that I should be able to have my claims sent to my insurance at the time of payment since I have to pay upfront. Is my only alternative to go to a regular dentist instead of going to the dental school?

Came because of tooth pain and I paid 50 for the emergency. Ended up needing an incision and drain my student dentist took me up to pay the lady’s card machine was down so I had to pull money out of the atm to pay her everything was good so we went to proceed with the procedure and then I can back to following Monday to remove the drain and get my tooth pulled. My dad paid for the extraction with problems and then I got my procedure and left them after that I kept receiving a letter for a bill I figured it was a mistake cause I paid up front and there was no description of cause. When I called I was transferred to the accounts department I was trying to explain how I received a bill and I was confused because I paid upfront and she cut me off and said “like all our patients do” I said yes then I asked what I was being charged for and the lady was rude and said that I owed $10 for my incision and drain I was trying to get more information because I know I paid upfront before I even went upstairs and she was being smart saying “let’s do math” and was very rude and told me “I should’ve paid the bill at the time” which I under the impression I did and I told the lady I’m not complaining just trying to make sure that this won’t go into collections on my credit and asked if I can just pay the $10 she said “I could transfer you but we close at 4:30 and I don’t have time for this” note that it was only 4:17 which means I could’ve paid the bill and been done with the whole situation. She then proceeded to say that I’ll have to “figure it out Monday” and hung up the phone. I refuse to be talked to rudely when all I’m trying to do is pay a bill I shouldn’t have gotten and also it’s not my fault someone charged me the wrong amount for my procedure. They really need to talk to their employees about being disrespectful to patients. Will not be coming back.

Major issues in the billing department, I went there for a refund a half an hour after paying and they told me to have a seat it would be a while, students are fine and friendly adults need to be retrained to be adults because all they do is pass the pass with no accomplishment. Called from home for refund & left on hold, when biller came back she had no clue so told her to transfer me to ADMINISTRATION, she passed me to some other depth and I left message but no one responded

The staff here are amazing. They were very nice and lovely. Essence, shanda, and doctor Frank Varon are just amazing.

So where to start?? So I tried this place and thought ok the first few times was great!! And then it happened!! Saturday appointment at 7:15 am I'm like ok if it helps a student! I get there Saturday morning. To be told buy a security guard that I can't park in the same parking lot that I have been parking in. I tried to explain to him the sign says UMKC dental school also he's like I will give you a ticket and tow your truck if you parked here.. guess what big guy your douchebag and I won't never come back..

I can’t speak to the care or education offered here but only to the building: only high level marketing and administrative staff are afforded a window while everyone else occupying the building is trapped in a concrete cube. UMKC consistently invests in renovations and remodels instead of closing the building until demand and funding are enough to construct new occupant-friendly buildings.

They charged me full price for basic services covered by my insurance with the excuse that there are issues with Kansas Medicaid so some patients have lingering balances. $110 out of pocket for just a basic X-ray!!!! RIDICULOUS

Keep your payment records, get prices in writing.
Was recently extorted for 52$ for procedure a year and half ago. I paid in full each time I received service, of which last was the worst extraction you can imagine. I was called by collection agency, I had not received any billing this whole time.
Pot luck with rud billing people!

They helped me out HUGE. I had a broken infected tooth and they pulled it for me ASAP. $52 for office visit $75 to pull the tooth... that's amazing with no insurance. I love all of them, always be patient and kind to staff students everyone.. they are a blessing in this community