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Review of Francis Park Dentistry

Francis Park Dentistry: A Mixed Bag of Reviews

Francis Park Dentistry is a dental clinic located in St. Louis, Missouri. The clinic offers a range of dental services such as cosmetic dentistry, oral surgery, teeth whitening, and dental hygiene. The clinic is open from Monday to Friday, with limited hours on Saturdays and closed on Sundays.

However, when it comes to customer reviews, Francis Park Dentistry is a mixed bag. While some customers have had a great experience, others have had negative experiences. Several customers have complained about the constant turnover of dentists and hygienists, which has led to rescheduling of appointments and poor communication. One customer mentioned that they had been a patient since 2019 and used to adore the clinic but have since had multiple unpleasant experiences and are now looking for a new dentist.

Other customers have complained about the clinic's business practices, such as upselling questionable procedures and canceling appointments without notice. One customer mentioned that they had an emergency with a broken tooth but were told they could not get into the clinic for four months. Another customer complained that the clinic only cares about money and not dental care and would never recommend anyone going there.

On the other hand, some customers have had a positive experience with the clinic. One customer mentioned that their experience with Francis Park Dentistry was amazing, and they would highly recommend it to anyone and everyone. Another customer mentioned that every staff member was friendly, good at their job, and professional.

In conclusion, Francis Park Dentistry has received mixed reviews from customers. While some have had a great experience, others have had negative experiences with the clinic's business practices, constant turnover of dentists and hygienists, and poor communication. It's essential to do your research and read reviews before choosing a dentist to ensure that you have a positive experience.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Francis Park Dentistry Reviews - 108

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sara Patterson

Our family has had a fantastic experience with Francis Park Dentistry! The office staff is super friendly, accommodating, and helpful. Our young children had great experiences and are excited to go back. We would highly recommend this office for your dental needs!

Kevin O'Neill

My experience with Francis Park Dentistry was excellent. We moved to Burlington, Iowa, 2 years ago from St. Louis. My dental experiences in Burlington have been unpleasent and expensive. When the Burlington dentist said I needed to have a wisdom tooth extracted, he refered me to an oral surgeon. The OS estimated a cost of $500 to $700. My wife suggested calling Francis Park, where she'd been a patient. I spoke with Dr. Mathai, who said he could do the extraction for less than $300 after an examination. His work was nearly painless and had removed the tooth before I knew it. The entire staff is pleasant and considerate. They could teach the good old boy network in Burlington some lessons in empathy. It was well worth the trip.

Mo Shanell

Highly recommend them, I found them through 1-800-dentist and the Staff was exceptionally nice from the front desk to the nurses and the doctor! I had 5 teeth removed at once the nurses made me very comfortable & took well care of me i would recommend! not to mention they offer payment plans!!

Vanna Lovett

I went into Francis Park for a tooth extraction because I was having a severe tooth ache in my right side-top molar that’s broken due to my wisdom tooth growing right next to it. I’ve had the same procedure done on my left side at a different place. Francis Park told me that the tooth was too complicated to extract and that I will need to have it surgically removed along with all 4 of my wisdom teeth. So I paid $95 for them to do nothing. They scheduled a surgery which my insurance only covers 20% so I would’ve spent thousands of dollars upfront which I cannot afford so I had them cancel the appointment. Then they tried to charge me a “cancellation fee” after telling them I couldn’t afford the surgery. Like wow thanks! No, this place is a scam DO NOT GO HERE THEY WILL OVERCHARGE YOU AND MAKE YOU GET PROCEDURES YOU DON’T NEED! I went to another place and they told me that they can extract the tooth and that I don’t need all 4 of my wisdom teeth out, just the bottoms because they’re horizontal unlike the top 2 that are vertical and are growing in fine. Francis Park is so pathetic they wouldn’t even send over my X-Rays to my new and improved dentist after calling them 3 times to do so! I will never go back and I advise everyone to stay away from this place!

Dave Haessig

I came for a check.up and cleaning, but there was no cleaning instead I'm being referred to a specialist. This is the second time I'm sent to a specialist and last time the specialist did nothing.

Maribel

Nice, professional office, dentist is very friendly and pleasant; however, I had 2 procedures that were not done properly. First, resulted in a broken crown in less than a year, which could have been typical crown failure.. unknown cause at best. On a separate tooth, a 2nd crown was not sealed properly, issue discovered after moving to a different city, different dentist. The x-ray showed a gap between my tooth and the crown.

Kati Johnson

My first visit and it was very pleasant. The reception area is bright and welcoming, and the wonderful desk attendants really set the tone for the visit. The dental assistant, dentist, and hygienist are all top notch. Everything was explained before it was done, and a plan for my future care was made, as well. Great experience!

Julia Curran

My husband and I both go to Francis Park Dentistry and it is the first time that we've found dentists we love and trust. Dr. Habibi and Hygienist Kyle are both so professional, kind, gentle, and patient, and took time to explain what they were doing, why, and how to take care of myself at home. I know I am getting excellent care with them. My husband has seen Dr. Mathai and Dr. Fadahunsi and feels the same way. The dental assistants and office managers are also kind and professional, and take time and effort to make sure things work out with insurance and payment. The entire office is excellent. We are so glad we found Francis Park Dentistry!

Shayna Shinault

Francis Park Dentistry is by far the best experience I've had with dental work. The moment my appointment began I felt comfortable and knew that I was in good hands. Dr. Habibi is extremely knowledgeable, professional, and friendly. She took the time to actually explain what she was doing and she made me feel like a person not just another patient in her day. I highly recommend FPD for your dental needs, I know I will be a lifetime customer.

Michael Dormagen

Francis Park dentistry provides a great professional, informative, and friendly experience. I was greeted by two amazing girls, Leslie and Whitney, at the front desk who got me checked in and introduced me to the doctor. Dr. Mathai is extremely personable and trustworthy and spent time getting to know me, why I was visiting, and explained next steps. I received a quick and painless set of xrays from Ariona. Afterward, I was quickly examined by the hygienist, Kyle, who is very friendly and knowledgeable. She explained everything she was doing, why she was doing it, and how I could improve or maintain my dental hygiene practices. Dr. Mathai then came in and also examined my teeth and confirmed what Kyle had found. Additionally they were able to explain that I had been clenching and grinding my teeth which was causing jaw pain AND wearing down my teeth. I now not only have clean teeth, but I also have a nightguard to wear to prevent further damage. Truly an amazing experience and I’d recommend this practice to anyone and everyone!

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