Gentle Dental Sparks

This office is one of my favs. I used to dread going to the dentist, but since switching to gentle dental, it’s not such a chore. Dental hygienist Allie is absolutely amazing. She is kind, caring, and a wonderful teacher. She took the time to explain proper flossing for my 9 year old son. She went the extra mile, and I highly recommend her. Thanks Allie!

I am very impressed with the service and patient care that Dr. Cardenas provides to his patients. You won’t wonder what is going on and what side effect to expect (pain or potential difficulties), he will explain everything and prepare you for how to go through your dental therapy and treatment.
He would advocate for you if you are not satisfied with the outcome. Besides, he is very gentle, accurate, and passionate about his job. I can tell that he loves what he does and knows what he does. I trust that doctor and won’t go to any other dentist.

Dr.Cardenas is a life saver! Him and his exceptional staff made my appointment “losing my front tooth” dignified and transparent. I’ve never been to a dental office with so many devoted staff members! This is the type of dental office I’ve been looking for, compassionate and professional. 10/10
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I had a broken crown so I scheduled an emergency appointment with them and they called to confirm it twice. Then a day before the appointment, they called and advised me that they don't take new patients. This should have been told to me at first so I could have found a different dentist instead of leading me along. I did go to Modern Dentistry and they did an excellent job.

These people are literal scammers. Just went here to get a second opinion. Went to one appointment and got an exam and Xrays done, nothing else. I specifically told them that I was not sure whether I had insurance and that I would like to pay out of pocket. They were having a deal for a $50 exam and Xrays. I said that I would just like to pay this at the time of service as I pretty much knew that my insurance would not cover it. They refused and said that I had to go through insurance. Now months later I get a bill for like $90 dollars after my insurance that I do not even have anymore already paid them $47. Like seriously you all are ridiculous and do not honor what you sponsor on your site. Shame on you.

I've had nothing but the best care, but then COVID hit and I didn't go back. I am returning to them again because you can't trust all dentists and I feel I get the next care with Dr Cardenas.

Saved my crown. Eating saltwater taffy, which I’m not supposed to do. They were able to put my crown back in. The only thing is they did a better job at putting the crown back in than the original dentist did putting it in place. Would recommend this dentist.

I started my care with Dr. Novick, he was absolutely amazing! Very knowledgeable, communicated well and made me feel secure about my braces. Each appointment he thoroughly explained what we were doing, why we were doing it, and what I should expect next appointment. Midway into my treatment, they moved him to another office and it seems like everything went downhill from there. There use to be appointments that previously fit my schedule, hence this is why I chose Gentle Dental, now the new Orthodontist seems to only have appointments available that's rather inconvenient, and they are always far apart. When i go in for my appointments, there is never any explanation of what is going on, what they are doing and why. They talk in medical terms amongst each other, and send me on my way. If they happen to tell me what to expect on next appointment, when I come in for the next appointment they don't recall any of it. I'm not sure why there wouldn't be documentations of what was discussed my last appointment. Communication just doesn't seem to be this office's strong point. The billing issues is a completely different thing, I had billing issues 3x where it was eventually fixed, but it's always me being told I'm required to pay one thing, pay it off, only to get another bill, and told there was some kind of mistake so I need to pay more. There is 1 older lady assistant(can't recall her name) who is usually great with explaining things when she's tightening my braces if I'm lucky to get her, but I'm not always so lucky. At this point, I just want the treatment to be done and over so that I can just go about my business. I finally got clarity that I should have 2 more appointments left in this process. If that is all, that would be great! I will go some place else for any additional care I may need going forward. I'm giving 2 stars for the service provided by Dr. Novick, whom is now retired because I tried to see if I can just go to wherever he is, and the Orthodontist assistant who is always amazing when I get lucky to get her.

Consistently numbs the wrong nerves. Even dug the needle into my jawbone to where I felt pain shoot up my jaw and every nerve in my teeth on the lower right side, when I yelled the dr gushed with happyness: "oh good he feels it!" The doctor has a narcissistic way of ensuring you can't brace yourself when operating, and every time the doctor and assistant are operating on you at the same time they make you listen to their conversation which is always as deep as a table, and then they will say something toward you and act agitated when you answer and say they weren't talking to you. Not. Gentle.

I'm a big baby when it comes to the dentist, and the whole team was Amazing! I highly recommend this dental group! 🙂