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Review of Parkway Dental: Michael D Haight, DDS

Parkway Dental: Michael D Haight, DDS is a dental clinic located in Albuquerque, New Mexico. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. The clinic is run by Dr. Michael D Haight, who has over 30 years of experience in the field of dentistry.

The clinic has a team of highly skilled and friendly dental professionals who are committed to providing the best possible care to their patients. The staff members are knowledgeable, courteous, and always willing to answer any questions or concerns that patients may have. The clinic is equipped with state-of-the-art technology and equipment, which enables the staff to provide accurate diagnoses and effective treatments.

The clinic has received numerous positive reviews from its patients. Patients have praised the clinic for its friendly staff, professional service, and comfortable environment. Patients have also praised Dr. Haight for his gentle touch and his ability to make even the most nervous patients feel at ease.

If you are looking for a dental clinic that offers high-quality care in a comfortable and friendly environment, then Parkway Dental: Michael D Haight, DDS is the perfect choice for you. The clinic is committed to providing the best possible care to its patients and is dedicated to helping patients achieve and maintain healthy, beautiful smiles.

Parkway Dental: Michael D Haight, DDS Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jack Torres

Dr. Haight continues to provide exceptional care. His professionalism is evident in the entire staff. Edna (dental hygienist) was excellent.

Robert Davis

Really like Dr. Height. We moved 20 miles farther away from his office and still make the drive to see him. Great staff. Have use Julie for cleanings for years.

Charles Garrison

Excellent dentist, excellent staff. My last dentist retired so I was forced to find a new one. It took a few tries, but I am so happy I was able to find Dr. Haight. I am really happy with this office!

Stephanie Allard

Dr. Haight worked fast and efficiently to take care of my son’s cavity. My son who was quite trepidatious about the whole process, was calmed by Dr. Haight walking him gently through the whole procedure in a very tangiable way. I am so thankful!

Guy Archambeau

I had to go to Parkway for an emergency on a broken tooth. They got me in the same day and took care of it in the professional manner they always do. All staff are extremely skilled and friendly.

sonia macdonald

Dr. Haight always makes sure that you're comfortable with the work he does, and any & all problems are promptly & efficiently addressed. He has been extremely patient with me & made sure I was happy with the end result.

Llamas del Sol

Always friendly and professional. I’ve been with Dr. Haight for over 20 years.

Kathryn Roberts

Great experience. Caring. Efficient. "State of the art" dentistry. I honestly have never had a better dental experience. Dr. Haight and his team are wonderful!!

Donna Bruzzese

Dental patients like me are always treated with friendly courtesy and professionalism. I never have to wait. The atmosphere is unpretentious and homey.

Jessica F

Avoid Parkway Dental! I became a patient for a standard cleaning and an NTI (a device to relieve acute headaches). Seemed simple enough – I was expecting 3 visits maximum and a nominal out of pocket expense to address these items.

I ended up visiting Parkway Dental SEVEN times in three months (missing about 20 hours of work), being fit for a superfluous mouth guard by an unsupervised intern (requiring multiple re-fits during follow-up appointments) and then charged around $300 without any explanation.

If you are interested in the details, I’ve outlined them below. The short answer is, I highly discourage using Parkway Dental.

During my first visit, my teeth were cleaned as expected and I was told the “NTI” can be made in one day in the office.

My second (mandatory) visit was described as “discussion time with Dr. Haight” and the NTI was not ready. I was asked to schedule a third appointment.

During my third visit with Dr. Haight, I was talked into getting a nightguard (mouthguard) for more long-term care; this was not one of my initial reasons for visiting Parkway Dental, but I mistakenly trusted the recommendation of obtaining one. The mouthguard ended up being a complete disaster due to lack of supervision on the dentist’s behalf and failure to explain the mouthguard properly. The first mold was poured by a very nice, but unsupervised intern and would not harden, so she tried again. The second mold went so far down my throat that I could not breathe, and Parkway Dental ended up with an imprint of my tonsils. There was no mention of my NTI, so I reminded Dr. Haight about it and he said that it would only take a few minutes, he could make it in his office, but I’d have to come back for a FOURTH visit.

I had already expressed my concern about the frequency of the visits – I work fulltime and was exhausting my sick leave for seemingly no return.

During my fourth visit, I finally received my NTI. To offset that good news, I was notified that neither of the previous molds for my mouthguard were usable, so I had to come back for a FIFTH visit.

During my fifth visit, Dr. Haight did the pour himself. A follow up appointment (sixth one!) was scheduled for me to obtain the finished nightguard.

On my sixth visit I was finally given the nightguard, which was not what I expected. I opted to try it anyway, but it was fitted in a way that obstructed my breathing at night, so it was ultimately useless. I was disappointed (especially since the mouthguard appeared to be responsible for the bulk of my $300 charge.

On my seventh visit for a refitting, I had enough. I already paid $300 for an NTI which took 10 minutes to make and a mouthguard I couldn’t breathe in. I told the dentist I was finished and didn’t want the mouthguard – I just wanted to settle my account and move on.

The dentist and office manager assured me their bookkeeper would do the accounting on the 20th of July and I would get a refund soon after; I phoned the office on July 31st because I hadn’t heard from anyone and spoke to the office manager (again). The office manager said my refund is expected to be only $30 and she would make sure to follow up.

It is now August 6th; I have not heard anything and I am out $270 for an NTI that took 10 minutes to make and an extraneous, non-functional mouthguard that I was upsold on (in addition to ~20 hours of PTO).

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