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Review of Chen Thomas T DDS

Chen Thomas T DDS is a dental practice located in Canandaigua, New York. The practice is categorized as a dentist and is open from Tuesday to Friday from 9:00 am to 2:00 pm. The practice is closed on Sundays and Mondays. The location of the practice is at 179 Parrish St, Canandaigua, NY 14424.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff and comfortable atmosphere. They have also mentioned that the dentist is knowledgeable and gentle. The practice is said to be family-friendly and accommodating to patients with dental anxiety.

On the other hand, some customers have criticized the practice for its uncleanliness and poor quality of service. They have mentioned that the dentist is unprofessional and does not listen to their concerns. They have also mentioned that the receptionist is rude and unhelpful.

Despite the mixed reviews, the practice has been praised for its affordability and willingness to work with patients who do not have insurance. The practice is said to be capable of performing cosmetic work and emergency dental services.

Overall, Chen Thomas T DDS is a dental practice that has received mixed reviews from customers. The practice is said to be family-friendly and accommodating to patients with dental anxiety. However, some customers have criticized the practice for its uncleanliness and poor quality of service.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Chen Thomas T DDS Reviews - 32

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Wightman

Had my first appointment & care today w/ Dr. Chen and staff. What a positive well appreciated experience.. Made me comfortable while witnessing his knowledge. I will definitely be back and highly recommend! "Thank You Dr. Chen"

Art Carcone

This guy should have been shut down by the department of health years ago. I can't believe he is still allowed to practice dentistry. I took a friend there years ago and was shocked to see the way he treated her. We filed a complaint years ago with the DOH . Any five star ratings must be from friends or family. Nobody in there right mind would ever go back to this character. The place is filthy and cats are free to walk all over the dental equipment.

Michelle Kolb

Absolutely recommend!! This dentist actually did cosmetic work for me when I was 17!! I moved away after high school and lived in LA and had the same trusted dentist for the entire 16 years I lived there- I loved her and was so nervous about finding a dentist here that I could afford and who I could trust. So glad I came across Dr. Chenโ€™s info and went in again around 3 years ago. Karin is such a cool great person and a talented and knowledgeable dental assistant and Dr. Chen is so gentile and such a good dentist!!! I truly enjoy going in to see them. We talk about my teeth and life and pregnancy and love - theyโ€™ve met my first son when he was little enough to hang out in his seat while I got my cleaning and theyโ€™ve seen me through two pregnancies since and this really is a family practice and they feel like family :-)

Bruce Wightman

I went today for teeth cleaning. The receptionist was very kind and professional. Dentist Dr Thomas Chen and his assistant did a great job. I also made an appointment for Nov. The place is very clean and comfortable. They have the most beautiful and friendly cat which is in my opinion a plus. We are seeing more dogs in stores and restaurants. Cats and dogs in nursing homes. Great job Dr Chen and the staff. My dentist from now on.

Russ Camp

Dr. Chen is fantastic. Like most dental patients I get a little anxious when going in for treatment, but Dr. Chen has an easy going and very warm personality that makes you feel comfortable and relaxed. He takes time to do the job right. Before finding him I was going to these practices where you did not have a specific dentist but whoever might be up next. It was cold and impersonal. BIG DIFFERENCE.

Arielle Sorel

Love this place!!!๐Ÿ˜ Best dentist I've ever had!!! They truly care for everyone of their patients! They work on their days off if you are in desperate need of dental work!!! The staff is Amazing!!! They take time to get to know you! They treat everyone like family and make you feel very comfortable!! They care and respect if you are afraid of going to the dentist!! They are patient with anyone that has PTSD. Making sure that you feel in control of the of the work being done! My family and I would and will recommend them to any and everyone!!! ๐Ÿฅฐ๐Ÿ’–๐Ÿ‘Œ๐Ÿ™๐Ÿป

Kevin Snover

Small family practice. Very capable and knowledgable dentist. If your looking for large more corporate setting ? This is probably not for you. Dr. Chen is family friendly dentist. They work with most insurance companies. If your not insured, they will work with you to treat your condition and not rob you $ I would and do recommend them.

Nevaeh Close

I always an incredible experience here, the doctor and assistant are absolutely wonderful people and are always incredibly welcoming with a smile! Also, I love that they have a cat in the office! The waiting room is lovely as well

Amanda Collister

This place is very comforting. They are all so sweet and make you feel right at home. They got me in quickly and helped me feel a lot better! Highly recommend ๐Ÿ™‚

Teresa Randolph

It was my first visit today.very caring people, love how friendly they are. Took me rite in and took very good care of me.most pleasant experience I have every had at a dentist office.love the kitty.They are the best...

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Chen Thomas T DDS Hours

  • Monday
  • Tuesday 9 AM to 2 PM
  • Wednesday 9 AM to 2 PM
  • Thursday 9 AM to 2 PM
  • Friday 9 AM to 2 PM
  • Saturday
  • Sunday