Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a well-known dental care center located in Canandaigua, New York. The business offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, and pediatric dentistry. The center is open from Monday to Friday, with extended hours on Tuesdays and Wednesdays, making it convenient for patients to schedule appointments around their busy schedules.
The staff at Aspen Dental is friendly and professional, providing excellent care to all patients. The center is equipped with state-of-the-art technology, ensuring that patients receive the best possible care. The dentists at Aspen Dental are highly skilled and experienced, providing comprehensive dental care services to patients of all ages.
Aspen Dental has received numerous positive reviews from satisfied customers. Patients have praised the center for its excellent care, friendly staff, and efficient service. The center has also been commended for its transparent pricing, with patients appreciating the upfront information provided about the cost of services.
While most reviews are positive, there have been some negative reviews from customers who were dissatisfied with the service they received. However, these reviews are in the minority, and the majority of customers have had a positive experience at Aspen Dental.
In conclusion, Aspen Dental is a reputable dental care center that provides comprehensive dental care services to patients of all ages. The center has a friendly and professional staff, state-of-the-art technology, and transparent pricing. Patients looking for high-quality dental care services in Canandaigua, New York, should consider Aspen Dental.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
lauren norcott
Aspen dental was nice and open. Our appointment was at 8:00am and no one was at the front desk to greet us. The staff was thorough and timely. The office doesn't have a hygienist in the office on Friday and is booking out 6 months so make your dental cleaning appointment in advance. The staff is up front about pricing and very helpful.
Becca Perrault
Dr Brain was absolutely WONDERFUL to my 84 yr old mom and made her dentures RIGHT after previous visit and Immediately knew they were wrong and made sure perfect! And they are! It took several visits and fittings but all the staff were courteous and sweet to my mom and honored the years warranty! I thought I would need to be very assertive and demanding to ensure they were corrected and was VERY and Pleasantly Surprised! Great Job Aspen of Canandaigua!
Willow Holmes
Rose and the doc. Did such an amazing job. I was able to have a great connection with a believer and I was able to get my root canal by the grace of God the first time in being seen. They took my tooth pain away immediately and the fear of a root canal is now gone. They literally had it done in about 35 mins...with zero pain and no gas. I'm just amazed at the service all the way around. From the very moment you walk in to the moment you leave. It feels like a dentist office in your own home. That is how caring and loving each individual is to their job.
Amara Caligagan
Calling ahead of time to schedule:
I spoke with a woman in the financial office and asked questions about my insurance, etc. they do not take healthplex, which is fine because she said that X-rays and the exam were free. I knew this probably wasn’t true but scheduled anyways. After the visit I ended up getting a print out of a $600+ itemized bill (for some things i never even received) She gave me what she called “the budget plan” option which is a yearly subscription that auto-renews of $39 to cover it. There’s likely there’s hidden fees etc. they make it seem like such a good deal when in reality the initial large bill was for things they didn’t even do.
After the visit they won’t let you leave without your signature on the treatment plan they give you. No time allowed to think it over.
The visit:
I came in for a quick exam on a small chip i have on a tooth. As a new patient i got full X-rays done. I spent 30 minutes having to do each section 2-4 times over and over again because the girl did not know how to place the instruments properly to get a good picture. She was obviously in training but unfortunately was very nonchalant, lackadaisical, and clumsy knocking the large instruments in my mouth. I was never asked if I was okay with being a guinea pig or agreed to be exposed to 3-5x the amount of radiation because she had to re-do each picture.
30 minutes of “Oh we have to do it again” and improperly placing the X-ray instruments was almost enough to get me to get up and walk out. All i wanted was someone to look at a single tooth.
You would think after reviewing my medical history that they would at least be mindful of the amount of X-ray radiation a cancer patient receives and have someone actually skilled do it. Luckily a real technician came in for the last few pictures. It wasn’t nearly as uncomfortable or painstakingly slow as it was with the trainee.
I am not confident in the cleanliness practices there because a day after my appointment i have something like a canker sore on my cheek that I’ve never had before. Concerning to say the least.
The doctor who examined my tooth for about 4 minutes reassured me that my chip was minor and likely from jaw clenching/ grinding. He said if i got it filled he would have to file the area down which would cause potentially more damage if i were to grind off the filling again. I was unsure if I needed a filling in the first place but I appreciated the honesty and reassurance. this 4-5 minute interaction was billed as a comprehensive exam.
Julia Soto
The best dental office experience I have had! I was able to quickly make an appointment convenient for my work schedule and the office visit was quick. No waiting. Friendly and knowledgeable staff. Transparent pricing!
J L
They can't be bothered to find your correct insurance, will scam you for an obscene amount of money, and won't get back to you. 0/5 stars. Edit: go to finger Lakes Dental, they're actually good people and fair
Rebecca Masi
The ladies and dr were all great, friendly and very helpful! Sam helped me at check out and helped a lot. And the other women (didn’t catch her name, but I think she‘s a co-manager with Sam) was great about getting me in and looked at. Thank you all!! Looking forward to my next visit.
melody frye
Excellent care, I had a female doctor and I felt no pain with the injection of novacain and my fillings. Outstanding, she explained everything that she was gonna do!
Geordalene Gerena
Respectful and make you feel comfortable with your situation. They find a way to help with everything and explain the procedures in detail. I recommend them.
Carolyn Darcy
It was great my dental visit because my teeth fit better than the first ones did love them