Bayfront Dental PC- Shaesta Najeem DDS

Dr.Najeem is absolutely wonderful, I've never felt so comfortable at the dentist. The staff are very courteous and accommodating. I'm so grateful to have found you!

Dr. Najeem is hands down the best dentist I’ve been to. She’s extemely good at what she does, makes you feel at ease, she’s actually quite funny (plus!) and has a great bedside manner.

I had my first root canal last week and everyone had been telling me horror stories about miserable the procedure is. I couldn’t believe how easy she made it. She’s knowledgeable and her assistant is one of the sweetest people I’ve ever met.

Thank you guys for making me comfortable in an uncomfortable situation! I will recommend you through and through!

I am very lucky to have found Bayfront Dental,My brother referred me and I am aesthetic that he did.The staff is Amazing,I have never in my life Met an all around staff that is friendly and helpful as they are.The Dentist is a Wonderful lady.I feel as she is apart of my family.I feel very comfortable about talking to her about personal things.
I came from a stuffy Pittsford dentist,that was only on her mind was how much more money she could make.I never been talk in to spending so much much money on my teeth.
I would love to say Thank God for Bayfront Dental and Dr.Shawshank Najeem.

I haven’t been to the dentist in 4 years, I called because I had a toothache (I know, my fault). When I told the receptionist my tooth was killing me, he proceeded to make a X-ray and tooth cleaning appointment for me. I didn’t ask for either of these services, although I figured the X-ray was necessary. The lady who sat me in the chair was extremely nice and the proceeded to get the main dentist. She came in the room angry and I couldn’t figure out why. She then went to look at my X-ray and said “I told you 4 years ago that you needed a crown”. I said are you mad at me? She said “yes, I mean no, but now you have an hour of my time because you scheduled a cleaning”! I said, I didn’t schedule a cleaning and that your receptionist scheduled that I didn’t. She then began to try and chastise me for not being at the dentist for 4 years and I got up and walked out. I wouldn’t go back there if my entire face caved in and I needed emergency teeth care.

Julie and Michelle were awesome! Julie was thorough and educated me. Michelle was bubbly, friendly and extremely helpful with the scheduling process. Dr. Najeem was super nice and took the time to ease my nerves and dental anxiety! I highly recommend to anyone who is looking for a new dental home.

This dentist is the defintition of PERFECTION. She is good at what she does and enjoys helping others. My 4 year old goes here also and she is great with him! I am also very pleased with how the staff treat us here, they are very respectful and always smiling. This dentist office will not disappoint you!

My daughter and I began to see Dr Najeen back in 2014/15 at the Webster office, after leaving a terrible dentist in Greece. I really admired her and her work. I felt she was thorough and professional.
This past August (2020) Dr Najeen wanted to change out an old silver filling and upgrade it to a new filling that would match my tooth color. When the Novocain wore off, I could feel some pain in my tooth. I have had many fillings in my lifetime, and I have never experienced pain after having a filling. I called the office when Michelle, the receptionist, informed me that sometimes pain can occur as the “living” tooth is adjusting to “non living” material and told me to give it a few days. One week after the filling I was still experiencing pain. I called the office and they had me come in to see the dentist. The dentist told me that I needed to put some fluoride on it for a few nights and the pain would go away. After a few days of trying that, I was still in pain and called the office again. I was told to come back to the office. I explained to the dentist that I don’t even have to be eating (biting) anything; just drinking liquid was aggravating the tooth. She blew some air on the tooth and told me that i was in pain because I have recession on my gumlines. This is true, but I have recession on all my gums and only the tooth that she performed the filling on was hurting. She sent me home with more fluoride.
After another week I called to tell her that I was still in pain. I was in pain to the point that nothing was in my mouth and my tooth was throbbing. The office wanted me to come back in (this is now 4 weeks after the original filling was done). I asked to speak to Dr Najeen and asked her “what are you planning on doing this time when I come to the office?” Because I was tired of coming in without any results. This time she told me it was my night guard. I said “ok. So for the next few days I will refrain from wearing my night guard and then come see you”
When I showed up to the office for the third time, I told the dental assistant, “I’m sorry to bust the Dr.’s ego, but she did not do something right when she refilled the cavity”. This time Dr Najeen told me it was my toothpaste and mouth wash and that I needed to use something different.
Two days later I woke up at 1am in the most extreme pain of my life. I was crying the pain was so bad. I called Najeens emergency and requested a call back. I was now in such distress that I had to take myself to emergency. When the ER was not able to give me any oral medication I had to wait until the dentist office opened in the morning. I was in the parking lot at 7:30am. Dr Najeen did not return my voice message until she got into the office. (What is the point of having an emergency line if the Dr. only answers during business hours?) Finally Dr Najeen told me to see the Endodontist for a root canal. This was 5 weeks of me calling and coming to the office to tell her I was in pain and something was wrong. She never wanted to admit that she had made a mistake (I’m sure she did not mean to inflict pain upon my tooth), however she never listened to me when I told her something was wrong and she continued to make excuses, instead of owning her mistake and getting me the proper care I needed. There was no reason for me to have to wait until I was in distress the way I was for her to advance me to the next person who could help me.

I am very disappointed that she did not listen to what I was telling her and that she did not want to take responsibility. After having the root canal, I called her office to schedule the cap to be placed on my tooth. Michele schedule the appointment, then called me back to say she was cancelling the appointment and to call back in a month!
That’s ok, I got the hint, they do not want me as their patient and I will be going to someone else.
Very disappointed in the latest care that I have received.

Hands down THE BEST Dentist, Dr. Shaesta Najeem! She is Amazing. Her bedside manner, her dental work, her patience, her TEAM! She has an amazing team from Reception who greets you with smile, to her assistant who pumps you up, makes you laugh and feel at ease. I had my root canal scared to death and Dr. Najeem made it so painless. Dr. Najeem is the best of the best and she has an amazing team working with her. I would recommend Bayfront Dental to Everyone.

During my visits to Bayfront Dental, I came in first as a scared patient, full of fear and anxiety. Dr. Najeem recognized what I was going through and she worked patiently with me to make sure that each of my office experience was successful. Even with her outside recommendation to other office. She explained to dentist and staff to ensure my success. I have never had to wait in waiting room no longer than 5 to 10 mins on any given appointment day. Her staff is impeccable her facility is clean, relaxing and I would recommend to anyone old and new that are looking for good dental treatment. Because of her, my smile is what is much more confident!!! :). She is friendly awesone, efficient and professional..

We love this dentist and the hygienists. They have relocated to Greece, which works for us. The new office waiting area is clean and welcoming, and the new staff is very professional and respectful toward all patients, young and old. They treat us and our children great and have given us referrals to orthodontists where our son got his braces with very good results.

We highly recommend this office and the doctor - their focus is on continuous improvements to offer best service to all their patients.

Thank you,
Kay and Tim