Dentistry of the Carolinas - University

After moving to Charlotte and leaving my dentist (who is also a personal friend) in another state, I was quite particular deciding on a new place for dental care. My fiancé had been going to DOC and decided that's where I'll go. That's where I met Dr. Cabana and my new favorite hygienist, Katie. I appreciate the care I'm given and the great overall experience with everyone on the staff.

Been going for years. Seeing Robin is almost like seeing old friends every 6 months. They have always taken great care of me and my family.

The waiting area reflects the staff, which is warm and welcoming. Both the hygienist and the dentist explained everything that was being done. They spoke to me not at me (very important) and made suggestions on my upcoming treatments. I was reassured that they would do what they can to minimize my discomfort.

After my previous experiences with Dentist in the past, I have stayed away from getting my mouth and teeth taken care of like I should have. I have to say, my first visit was very nice. The staff made m feel very comfortable. Today I returned to get some treatment(Phase One). I was totally satisfied with everything, from the time I entered the office, and after leaving. I can honestly say, I have found the best Dentist Office ever. After I am done with all my treatment, I will continue to schedule cleaning appointments, might even drop by just to say hello.

Been going to this office for over 24 years… Robin is the best … Dr Cabana is thorough and caring… They are both so kind… Front desk very friendly…

I recently visited the University Area office were I had the dental assistant by the name of Ellen. My appointment was at 1 pm and it was for the initial 1st patient visit. I already had x-rays from a previous dentist emailed to the office. The dental assistant Ellen was very nice and greeted me graciously at 1pm. As the appointment went on I became very disappointed in the overall treatment by the dental assistant Ellen when I told her that I had come for a second opinion everything changed she begin to scrutinize me and talk to me as if they wanted to deny me treatment due to me visiting this office second. The appointment ended up lasting well over an hour and after the last time Ellen came in to finally give me my treatment plan and again start to scrutinize me for getting a second opinion I finally asked her why she felt the need to continue to say these things to me. Ellen response was of course a general denial statement that she was not doing this to be rude etc. Nonetheless I will and can say this that my overall experience with the dental assistant was very unpleasing but I am scheduled for a cleaning and hope that the experience will be totally different.

Dr. Cabana is great. She is so personable and really made me feel comfortable. It was a great experience, and i usually do not like going to the dentist. The dental hygenist was amazing too... she was so nice and really answered all my questions along with Dr. cabana. I highly reccommend DOC University.

I went to this office my entire life (while it was owned and operated by multiple dentists) and I have always enjoyed the ladies at reception and that did cleanings however, the work done by the current dentist in the past three years was a joke. I will never return to this office! I went when my filling came out and the tech asked me if I was sure I had a filling in that tooth (as she stood a foot and a half from my life long records), another time they called my emergency contact to see if I could come in early for an appointment because they had a cancellation (not even waiting 5 mins to allow me to return their call from when they attempted to call me - not what an emergency contact is for). And this last bit of work I had done left me in pain for months (5 visits later) they told me there must be something wrong with my jaw and referred me somewhere else. Turns out the pain that started immediately after the numbing wore off was due to the nerve in one of my teeth dying and making a root canal necessary... but it took going to a different dentist to figure that out. When I got the root canal it hurt less than the filling did at this office... which to me seems a little backwards.

I love coming here. They always give the best customer service. They go above and beyond. They make sure that their clients are comfortable, relaxed, and most importantly safe. They are also friendly.

I think I have finally found my dentist here in Charlotte after a year of disappointments with other dentists. Ms. Kim is wonderful, patient, and has a motherly vibe that puts you at ease. She took great care of me while she installed my temporary crown. I also met Diem Le who took care of me while Ms. Kim had another patient. Diem was also very warm and made sure I was comfortable. She even helped me invite DOC to a health fair I was organizing at my university. And the last person I want to talk about is Dr. Cabana, I spent the least amount of time with her but she was also great. She explains all the procedures and warns you every time something might be a bit painful so you can prepare yourself but it's never too painful. She installed my permanent crown and I feel a lot better, I can finally eat somewhat normally and the sensitivity in my tooth has gone down by 95%. I definitely recommand DOC they will take good care of your teeth and you.