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Review of Southern Family Cosmetic & Children's Dentistry

Southern Family Cosmetic & Children's Dentistry is a dental practice located in Morganton, North Carolina. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, endodontics, and pediatric dentistry. The practice is open Monday through Friday, with limited hours on Friday and closed on weekends.

The practice has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to patients of all ages. The staff is bilingual, which is helpful for patients who speak Spanish. The practice is equipped with state-of-the-art technology and equipment to ensure that patients receive the best possible care.

While the practice has received some negative reviews from patients, the majority of reviews are positive. Patients have praised the friendly and professional staff, the quick and efficient service, and the practice's kid-friendly environment. Some patients have expressed concerns about the cost of services and the accuracy of information provided by staff.

Overall, Southern Family Cosmetic & Children's Dentistry is a reputable dental practice that provides quality dental care to patients in the Morganton area. Patients looking for a dental practice that offers a range of services and has a friendly and experienced staff may want to consider Southern Family Cosmetic & Children's Dentistry.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Southern Family Cosmetic & Children's Dentistry Reviews - 81

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amanda

Amanda

πŸ‘ πŸ‘Ž 😐
Great Service Child-friendly

I really love this dentist office my daughter feels comfortable enough to go to the back by herself to have what I thought was only one filling that ended up being three. Also made it easy and super quick to get the appointments and was will to work with me and push appointment back an hour because I was running behind. Really like this place can't wait to see how my toddler does on his first appointment to see them

Teresa Clark

Teresa Clark

πŸ‘ πŸ‘Ž 😐
Poor Experience Insurance Issues Management Problems

I feel like I should have been notified that my insurance was no longer accepted before treatment began. I have had 9 children, most of them adults now, and now I am going to have to leave this practice due to my poor experience today. The receptionists are great, but it looks like upper management needs help.

Naomi Holland

Naomi Holland

πŸ‘ πŸ‘Ž 😐
Autism-friendly Patient staff

Love the way they took patience with my grandson who is autistic they made him feel comfortable! Usually, I have a very hard time taking him to the dentist but this time it was a breeze. Thank you all so much for your patience. I appreciate you.

Lee lee Powell

Lee lee Powell

πŸ‘ πŸ‘Ž 😐
Miscommunication Overcharged

Would have liked to have met Dr. Huffman, when she came in, briefly ,to visit my 12 year old son, Curtis Ball, 2-8-2010. Other than that, excellent! Also quoted $184 on phone ,and told them no fluoride treatment for my son. They did the fluoride anyways, and charged me $227.😟

Nicole Self

Nicole Self

πŸ‘ πŸ‘Ž 😐
Friendly Staff Efficient Service Welcoming Atmosphere

Very friendly and quick staff. They did a great job of getting us in and out but also making us feel welcome and willing to answer any questions.

Evonne Patterson

Evonne Patterson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional

I had appt at 8:00am today 12/26/22 office was closed, I called no answer, door locked. I didn't receive any cancel or reschedule notices. Now I received a text thank you for your visit and I never was seen today. I took off for this appointment that was scheduled 6mos ago for my daughter.

Melody Adams-Maltba

Melody Adams-Maltba

πŸ‘ πŸ‘Ž 😐
Great with kids Convenient scheduling Friendly staff Fun waiting room

Been taking my kids here for 5 years, they've always been really great with them both (son is 6, daughter is 13). Today, during both my kids cleanings, I decided to switch to them from my dentist in Asheville & make them my hubby's dentist also . They were able to go ahead & do my cleaning then during my son's cleaning, which was really awesome! They're always gentle & always great about getting everyone scheduled on the same day which is so nice. Looking forward to us all going here as our family dentist. The reception staff is also very nice & my son LOVES being able to play the "old school" Nintendo in the waiting room. Shout-out to the (dental assistant?) That was there today from Marion due to short staff who did my cleaning, she was also great! Would love to see her back more!

Brenith McHone

Brenith McHone

πŸ‘ πŸ‘Ž 😐
Friendly Staff Kid-Friendly

Very friendly and kept me informed on everything that they was doing with both of my kids. Very very kid friendly has TV playing a movie in the exam rooms.

Nicholas Barker (Teslajr)

Nicholas Barker (Teslajr)

πŸ‘ πŸ‘Ž 😐
Great Care Patient Staff

The care that my son received at this facility was the best that I have seen. They worked with him and had plenty of patience even with a child who is hard to keep focused.

Brittany Beard

Brittany Beard

πŸ‘ πŸ‘Ž 😐
Long Wait Time

Been taking my kids here for years. I like them and they do a great job with the kids. However, it used to be in and out. Todays appointment and the last one took 45 minutes of waiting to get taken back for a 15 minute cleaning. It’s disappointing for sure.

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Southern Family Cosmetic & Children's Dentistry Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 2 PM
  • Saturday
  • Sunday