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Review of Southern Family Cosmetic & Children's Dentistry

Southern Family Cosmetic & Children's Dentistry is a dental practice located in Morganton, North Carolina. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, endodontics, and pediatric dentistry. The practice is open Monday through Friday, with limited hours on Friday and closed on weekends.

The practice has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to patients of all ages. The staff is bilingual, which is helpful for patients who speak Spanish. The practice is equipped with state-of-the-art technology and equipment to ensure that patients receive the best possible care.

While the practice has received some negative reviews from patients, the majority of reviews are positive. Patients have praised the friendly and professional staff, the quick and efficient service, and the practice's kid-friendly environment. Some patients have expressed concerns about the cost of services and the accuracy of information provided by staff.

Overall, Southern Family Cosmetic & Children's Dentistry is a reputable dental practice that provides quality dental care to patients in the Morganton area. Patients looking for a dental practice that offers a range of services and has a friendly and experienced staff may want to consider Southern Family Cosmetic & Children's Dentistry.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Southern Family Cosmetic & Children's Dentistry Reviews - 81

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katie Robinson

Best dentist we’ve ever been too, by far! My kid was traumatized before we started coming here and they have done so amazing with her!

Shannon Wells

100% positive experience so far. Super friendly staff, overall really nice place. Would recommend.

Sylvia Wnuk

Friendly staff, very professional! my daughter was really relaxed and that means everything to me!

Alyssa Bright

Alyssa Bright

πŸ‘ πŸ‘Ž 😐
Good Experience Gentle and Patient

We have always had very good experiences here. My little one always needs an extra boost if confidence to get through the cleaning and they are always very gentle and patient with them. They always seem to know how to respond to them we’ll always leaving us with a good experience!

Chelsey Johnson

Chelsey Johnson

πŸ‘ πŸ‘Ž 😐
Great Staff Patient Care

My daughter can get anxious when having dental procedures. The staff did a wonderful job by talking to her and not just me (she was the patient), explaining the procedure, having methods to keep her mind off what was being done and they were so very friendly. As a parent, I really appreciate their kindness and patience!

Rachel Freeman

Rachel Freeman

πŸ‘ πŸ‘Ž 😐
Poorly Run Cancelled Appointments No Pediatric Dentist Available

Don’t bother with this office if you need a pediatric dentist. My son had an appointment in March to have 2 cavities filled that they cancelled and rescheduled for end of May 😲. I tried calling the office manager and she never bothered to call me back. They just now told me that his May appointment has been cancelled due to not having a pediatric dentist available. This office is very poorly run and we will never be back. I used to really like it there but lately things have changed drastically. We will find another dentist.

MR S

MR S

πŸ‘ πŸ‘Ž 😐
Poor Experience Unsympathetic Staff Rude Front Staff Inaccurate Billing

I've been taking my kids here for 3 years now. I loved them in the beginning and referred them to many people. I started going here myself recently, and they were terrible on the adult side. Rough, could not find any proper equipment, and were unsympathetic as they pull your lip so far it feels like it's going to split while they work on you.
Even after the poor experience with myself I hung on because I felt they were always so good with my kids. It just isn't the same anymore. The front staff are incredible rude, I get an invoice for one fee only to get told day of payment that the cost is more and when I explained they told me a different price on the phone the girl just acted like I have money issues and can't pay it. No you told me the wrong amount and I was shocked when you tell me it's 50$ more.
All this to say, I guess 3 years of a good thing has come to an end and I'm going to shop for a new dentist for my kids.

Yuliana Ramos

Great service very friendly and love that they have bilingual staff! πŸ₯°

Jason Lampert

Jason Lampert

πŸ‘ πŸ‘Ž 😐
Efficient Great with Kids Long-time Customer

Fantastic and seamless from start to finish. Paperwork is all completed online and moves quickly. The dental hygienist, Jose, was fantastic with my kids. Have been a long time parent at this dentist and I’m overall quite pleased.

Pop P.

Pop P.

πŸ‘ πŸ‘Ž 😐
Poor Communication Unreliable

Child's appointment has been canceled and rescheduled last minute or the day of 4 times now. Apparently they don't have a pediatric Dentist working there currently but will still schedule and hope their temp one decides to show up.

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Southern Family Cosmetic & Children's Dentistry Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 2 PM
  • Saturday
  • Sunday