Review of South High Dental
South High Dental: a dental practice located in Columbus, Ohio, that offers a wide range of dental services, including cosmetic dentistry, oral surgery, orthodontics, pediatric dentistry, dental hygiene, and teeth whitening. The practice is open six days a week, with extended hours on weekdays and limited hours on weekends.
The practice has received mixed reviews from customers. Some customers have praised the practice for its excellent medical services, friendly staff, and clean and welcoming environment. Others, however, have criticized the practice for its poor customer service, misleading information about insurance coverage, and unprofessional behavior.
Despite the mixed reviews, South High Dental has a loyal customer base and has been serving the community for many years. The practice is known for its commitment to providing high-quality dental care and for its use of the latest dental technology and techniques.
If you are looking for a dental practice that offers a wide range of services and has a friendly and knowledgeable staff, South High Dental may be worth considering. However, it is important to do your research and read customer reviews before making an appointment to ensure that the practice is the right fit for your needs.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
- Has online care
kaitlin Mallory
I received a text message and email notification of an account going into collections. Per the email, my account was 90 days past due, I have not been to this office in 1-2 YEARS. I have never exited South High dental without providing immediate payment upon completion of my appointment. I have received zero notifications prior to this of any outstanding balances. I was given 5 days to pay this account before it is sent to a collection agency having lifelong effects of a credit score. Meanwhile, I have tried to contact Jo Curtis regarding this issue to which I have received no response after 3 phone calls, an email, and several text messages. This is completely unacceptable business practice. Anyone conscious of the impact of a credit score should be outraged and avoid this office.
Trey Barber
I had a lot of anxiety before coming to the dentist, but Reggi really helped me calm down and explained the best course of action to get my teeth right. Would absolutely recommend Dr. Paulson and South High Dental to everyone!
Mitchell Guist
DO NOT TRUST THEM. As many others have said they are dishonest about pricing. They make you pay upfront, and won’t tell you how much your insurance covers but will tell you you will get a refund afterwards. Once you get the bill they’ll say you were out of network. There were mutiple dentists in network at this practice, but they stick you with the only dentist who isn’t?? Look at the one star reviews, this shady business has done this multiple times.
Sabrina Hall
This place is amazing! They helped put crowns in on the same day. Dr. Matt Paulson and Cici the assistant was the best dental staff, they helped me out with fixing my teeth.
April Cain-Jackson
South High Dental has bad communication. I was told after my sons 6 month cleaning, he had 4 cavities. We get his 4 cavities done, now he magically had 8 more cavities. I was shocked and upset that I wasn’t told he had more cavities at that time. I when to South High Dental because it’s closer to my home. My kids will be going back to Fixari. Sometimes convenience is not always the best.
Jeff Rush
I have been coming to South High Dental for 15 years or so. I have always had good experiences which is why I continue to come here even after moving. My most recent visit was a cleaning and Heather was amazing! She was friendly and attentive during the entire visit! Another perk at South High Dental is their offering of same day permanent crowns. It is nice to NOT have to return to have a temporary switched out when the permanent crown comes in!
The dentist office has not yet broke into my Top Ten list of favorite places to go, but it is a pleasure to see Dr. Paulson and his knowledgeable staff every six months! They make every effort for a relaxing and pain free experience.
Justin Rahn
They’ll tell you they take your insurance, set up an appointment, then text you less than 24 hours before and say nevermind, we don’t take your insurance… it will all be out of pocket. Horrible. Avoid.
Rita Fisher
Good Morning!
I would like to personally thank Dr. Paulson and his team. I ate Breakfast this morning!!! I cannot remember the last time I did not hesitate to put food in my mouth!
My fear of dentistry pain has cost me in so many ways and the upcoming plan will be my 2nd extraction based upon my fear of pain and past experiences.
You guys are the best. That was the most comfortable appointment I have ever had. I am 59 years of age so that says a lot! I do believe I have found a new home. Yes you guys are stuck with me for the rest of my life. (smiles) Pun Intended
Thank you and your staff so much! I look forward to eating on the right side of my mouth as well. You have no idea how much dentistry can change a person’s life. I’m thinking the oral sedative and the care in numbing of my mouth prior to the root canal and crown was the secret to calming my fears of the pain.
I foresee a trip to Mitchell Ocean Club in my Future. I may gain back a pound or two but I can live with that!
Again, Thank you so much!
Tonya Walker
Honestly this is the best dental experience I have ever had! The staff is friendly, helpful and efficient! We didn't have to wait long at all! We were promptly seen! It was my 2, soon to 3 year old first dentist visit and they were amazing! She loved the experience and had been asking to go back! ☺ The hygienist was gentle but thorough and very knowledgeable! The dentist was in to look us over very quickly after our cleanings. He also was very friendly! I highly recommend South High Dental!
Charles Hughes
I just had another great appointment at South High Dental. Everyone is always very friendly and makes me feel at ease. I used to get anxious when going to the dentist, but now it doesn't bother me at all. It seems more like I'm stopping in for a visit and just having my teeth checked on while I'm there. :)