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Review of Gentle Dental Grants Pass

Gentle Dental Grants Pass: Providing Comprehensive Dental Care Services

Gentle Dental Grants Pass is a dental clinic located in Grants Pass, Oregon, that provides a wide range of dental services to patients of all ages. The clinic offers services such as cosmetic dentistry, dental hygiene, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics. The clinic is open from Monday to Friday, from 7:00 a.m. to 5:00 p.m., and on Saturdays and Sundays, it is closed.

The clinic is staffed with experienced and knowledgeable dentists, hygienists, and support staff who are dedicated to providing high-quality dental care services to their patients. They use state-of-the-art equipment and the latest techniques to ensure that their patients receive the best possible care. The clinic is also equipped with a comfortable waiting area and treatment rooms to ensure that patients are relaxed and comfortable during their visit.

While the clinic has received some negative reviews from patients who have had bad experiences, it has also received positive reviews from patients who have had good experiences. Patients have praised the clinic for its friendly and professional staff, its clean and comfortable facilities, and its ability to provide comprehensive dental care services.

In conclusion, Gentle Dental Grants Pass is a dental clinic that provides comprehensive dental care services to patients of all ages. While it has received some negative reviews, it has also received positive reviews from patients who have had good experiences. If you are looking for a dental clinic in Grants Pass, Oregon, that provides high-quality dental care services, Gentle Dental Grants Pass is definitely worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gentle Dental Grants Pass Reviews - 84

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Simona Fino

Simona Fino

👍 👎 😐
Kind Staff Clean Office Relaxing Environment

After having been to a couple of other dentists, the folks at Gentle Dental have been my daughter's favorite. They are kind and took time with us. Like everywhere else it's not always easy to get a quick appointment but we've gotten lucky and took advantage of cancellations. Their office is clean and relaxing.

Christine Smith

Christine Smith

👍 👎 😐
Great Staff Comfortable Experience Personalized Care Highly Recommended

The entire staff is great and will go above and beyond to make you feel at home. Dr Phil and Trina specifically were great in making me comfortable and listening to my personal concerns when I came to my teeth. Thank you for helping me to be a bit less self-conscious in my smile. I highly recommend gentle dental.

Kayla Kristine

Kayla Kristine

👍 👎 😐
Excellent Dentist Thorough Efficient Accommodating Satisfied Great Job Painless Cleaning Kind Staff Helpful

Dr. Philip La Lande is an excellent dentist. Thorough, efficient and always willing to accommodate my concerns. I'm completely satisfied with the work he's done. The same goes for his assistant Trina. Taylor did a great job deep cleaning my teeth with none of the pain I was expecting. Everyone at the front desk has been very kind & helpful reaching out with cancellations and getting me in months before my scheduled appointment. Thank you!

John Anderton

John Anderton

👍 👎 😐
Rude Staff Lost Dentures Poor Customer Service Low Ratings

Too bad it's not possible to give zero stars!!! Tiffany is rude!!! Do not go to this dump of dentistry!! It would be better to pull your own tooth with a pair of pliers as to go to this place. They lost my dentures, and then refused to own it. In other contact, I was treated in a very condescending manner. They demonstrate no respect to the patient. I also looked at consumer affairs ratings of gentle dental. The majority of ratings are one star. So many reviews can't be wrong!!

Michelle Westerhout

Michelle Westerhout

👍 👎 😐
Excellent Service Great with Kids

Excellent dentist and team! My 12 year old son had his cavity filled today and said he felt peaceful during the procedure. The dentist and hygienist did a wonderful job explaining to my son what was happening each step of the way and they let me, Mom, sit in the room with him!

T Boss

T Boss

👍 👎 😐
Poor Customer Service Long Wait Time Inconsiderate Staff

I got no less than four reminders (texts and emails) to be on time for my appointment. I made it on time. I waited over half an hour and no one said a word to me. I was told when I had a call back that it would be a quick appointment so I planned my day around this. After waiting half an hour, I went to ask for another appointment as even a quick appointment would now make me late for other appointments made. I was met with "sometimes appointments take longer than expected". I said that wasn't an issue but now it didn't work for me. I was met with "It may happen again". If it does, can you please inform me when I come in? I can use that time.
Why is my time not important? Why couldn't someone have told me that they were behind and I would have an extended wait when I walked in? I understand staffing shortages and emergencies. Just let me know that you are behind. I am now wating another 5 weeks. I am sure y'all can DO Better!

Jeffrey McBride

Jeffrey McBride

👍 👎 😐
unprofessional unacceptable bad service

I'd leave 0 stars if I could. Back in OCTOBER my wife had an appointment for a cavity fixing, so she requests time off and the morning of the appointment they call to cancel because the dentist isn't in today. So we reschedule for November and the SAME EXACT thing happens. "Sorry our dentist isn't in today lets reschedule you for January." Explain to me please why the dentist WASN'T IN AGAIN and we have to "reschedule" AGAIN. At that point i said no thank you and we are finding a new dentist. Unbelievably unprofessional and unacceptable and I wouldn't recommend a dog to come see you guys.

Frank Scarpelli

Frank Scarpelli

👍 👎 😐
Poor Customer Service Unprofessional Behavior

All I wanted was a refural to a dentist that would sedate me for the work I need done. They refused and suggested that l needed all of my teeth pulled the day before Thanksgiving. I'll never go back. In my opinion no one should ever go there.

Matt Kuenstler

Matt Kuenstler

👍 👎 😐
Poor Customer Service Mixed Up Appointments Trouble with Communication

If you can find another dental office please do! gentle dental has mixed up appointments details, office ladies were incredibly rude and argumentative and kept messing up my wife’s appointment and have troubles with calling back. With a horrible tooth ache in office early the proceded to argue instead of offfer solutions to help the patient like a good dental care provider should and for these reasons is why I warn against going here for your dental needs if they just would have provided solution instead of made everything a problem this review could have Been positive! Never coming back here again!

Ruth Luhring

Ruth Luhring

👍 👎 😐
Painful Experience Unfriendly Dentist

My stepson just had 3 teeth pulled and he said it was 'brutal'. He had never experienced such pain. His dentist certainly wasn't gentle, compassionate or friendly. I'll never go there again.

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