Timber Dental Downtown

I have had the best experience at this location with Dr. Burton. He placed a dental implant in September which has meant plenty of follow-up appointments, and I have felt so respected and cared for at each and every appointment *especially* when I have lots of questions or I'm feeling nervous. Dr. Burton's expert care feels very personal and genuine. I'm so glad I chose him over going elsewhere for an implant.

Today's appointment was as great as always - big shout-out to the dental assistant Coco (I hope I'm getting her name right!) whose sense of humor made my day and who made an effort to switch up her method on the x-ray to make me feel just a little more comfortable, even though I didn't ask. Going to the dentist can easily feel stiff & uncomfortable & "just business" - you know what I mean? - but with the care team today I felt like I could relax and be myself and I actually had a GOOD time. Whoever reads these reviews, please pass along my thanks from me and Marsha the implant!

Dr. Darvishi is legit the best!! So understanding, and knowledgeable with great work! I was so scared to pull out my wisdom teeth! But he did it very great! Timber Dental is lucky to have him! The staff are very kind too, and try to provide good care of patients! Thank you!

Unfortunately I've had the most unprofessional medical experiences with Timber Dental. My appointments with Dr. Darvishi were cancelled consistently for 7 weeks, which required me to take unnecessary days off work. They ask for patients to cancel at least 2 business days before, but I was cancelled on by them within 24 hours sometimes. The doctor only works TWO days a week, so having him cancel every single appointment didn't feel considerate to my time at all. It would've helped a ton to feel heard in my frustrations, but I was met with condescending replies from the office. I still had to pay them over a grand, and then my stitch came out the same day as the surgery- but I can't be seen for another week because the doctor's not in (and I guarantee my appointment will be cancelled). I would not recommend for surgical appointments.

I'm grateful for the treatment I received from Timber Dental Downtown. Not only they are excellent in their job, their extra care toward me as a blind patient was something I truly appreciate. I had an accident on my way to Timber Dental. How they all rallied around to stop me from bleeding still warms my heart. I highly recommend Timber Dental.

This is the second Timber Dental location I have been too and it was wonderful! Everything was clean, welcoming, and had a homey feel. The staff is professional, friendly, funny, and overall just fantastic individuals. I would recommend to anyone!

I made an appointment, and was extremely clear about what I needed treated. I went in, the dentist looked at it and proposed a course of treatment, and prepared me for the procedure. Right before he started, I was confronted with an $800 bill I had to sign then and there because dental insurance won't cover this procedure. I was told I had to sign immediately if I wanted the procedure done.

I'm pretty insulted by this kind of high-pressure sales tactic when they could have been clear from much earlier how much it'd cost and that it wouldn't be covered by insurance. It put me in a very difficult and embarrassing situation. The people who work there should feel bad for doing this.

My daughter and I were patients of Timber Dental MLK for a year or so. Their office seemed a little busy but the care was fine. Recently, this branch added my ex husband to my account (we have been divorced for years - we never saw this dentist while we were married) and started sending my bills for his care as well as detailed information about what care he had received from Timber Dental Downtown. This same portal contained detailed information about my dental care - a clear violation of both his and my privacy. I called twice and eventually received a text message stating he had been removed from my account but no apology or explanation of how someone had been added to my account without my authorization or how they planned to ensure this did not happen again going forward. I work in healthcare and cannot imagine not having a system to verify a patient’s consent before adding someone to their account and sending them bills for that person’s care. I would recommend finding a different dental provider if you care about your privacy or financial security.

Location did my post-op after surgery. Went today and they have automated the process with iPads. They expect people to just stand there forever filling it out.

The new system sends out a text message so it seems you are a first-time customer. Which again can be annoying and it wouldn't load properly for me hence why i had to use the iPad when i went. They don't have any record of me being there 6 months ago for post-op or 7 for surgery.

I know new process are difficult and have its headaches but this was aggravating. I don't live downtown so it was a wasted trip. As I couldn't get my insurance card from the app.

I chose Timber Dental as a new dentist after moving to the Portland area. Was a great experience and will be back again in 6 months for my next cleaning. Thanks!

Had an awesome experience with this dental office! From the front desk receptionist, dental assistant and the general dentist all were very friendly and knowledgeable. Had a crown and a cavity filling done and was a bit surprised when the office called to make sure I was feeling OK after my visit. Such a nice touch!