Family Dental Health of Mauldin
Review of Family Dental Health of Mauldin
Family Dental Health of Mauldin:
Family Dental Health of Mauldin is a dental clinic that offers a range of dental services, including general dentistry, cosmetic dentistry, orthodontics, and pediatric dentistry. The clinic is located in Mauldin, South Carolina, and is open Monday to Friday from 8:00 am to 5:00 pm. The clinic has a team of experienced dentists, hygienists, and staff who are committed to providing high-quality dental care to their patients.
The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its friendly staff, comfortable atmosphere, and excellent dental care. One customer mentioned that the staff put them at ease and the dentist was informative with updates on every step of the procedure as she was working. Another customer appreciated the music played in the clinic and mentioned that the hygienist was friendly and personable.
However, some customers have had negative experiences with the clinic's business office. One customer mentioned that they had a credit of $1000, which the clinic failed to report in a timely manner and did not refund. Another customer mentioned that the clinic billed their wrong insurance account number and hounded them, claiming they were not covered until they called the insurance company themselves and had them call the dentist to inform them of their error.
Overall, Family Dental Health of Mauldin offers a range of dental services and has a team of experienced dentists and staff. However, customers should be aware of the mixed reviews and potential issues with the clinic's business office.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Megan Shaver
As someone who has anxiety about going to the dentist, my appointment today went great. Jamie was wonderful and walked through each step before she began which really set my mind at ease. Dr. Herndon was very helpful and I am looking forward to going back again.
Caroline M.
I absolutely loved my experience here with Doctor Herndon and her staff. My cleaning was enjoyable, and the staff was so nice, I loved my hygienist, she was so friendly and personable! Doctor Herndon saw me promptly and was extremely nice and explained my treatment plan so that I could understand what we were doing!
I also received some teeth whitening treatment from them, and I could not be happier!
10/10 would recommend! Friendly Staff, Friendly Doctor, and a painless and quick experience!
Jassy M
Bri was so sweet and made me feel so comfortable. The staff is helpful and welcoming. If you’re looking for a judge free, understanding, and compassionate dentist this is definitely the right choice!
Devan Hames
Staff puts you at ease and the dentist is informative with updates on every step of the procedure as she’s working. Also frequently checking to make sure you are experiencing no discomfort.
Jadin Marie
I have not been to the dentist in a VERY long time and was definitely well over do. I originally called and asked a ton of questions and Tori immediately made me feel beyond comfortable. Obviously, I was still skeptical due to being nervous and anxious but when I arrived and sat in the chair Brittany made me feel like I had been there 10000 times. They were very understanding of financial situations as not everyone has $2,000+ to put into dental work all at one time. I can definitely say I will be going back until I don't have anymore teeth and even when I don't I'll have them do my dentures. No amount of thank you's will let them know how much I appreciate them for putting my anxiety at ease.
Anthony Ferguson
It had been a few years since I have been to the dentist. I was anxious about having someone judge me and my teeth, but the dental hygienist was amazing. She put me at ease and walked me through the process. I felt taken care of, and like the team there wanted to help. The dentist took the time to understand my limitations and we came up with a plan. The front counter team is alway smiling and ready for my dad jokes. Great place!!
Cynthia Turner
For the first time in my life I was neither afraid, nor in pain, nor embarassed or uncomfortable in any way. The team at Family Dental Health is skilled and professional but they are also compassionate, friendly and receptive. The office smells clean, looks clean and feels clean. I highly recommend this dentist because I've finally found one I trust with my smile.
Christian Ballard
Terrible experience. Staff was very rude. They gave me three different reasons why they didn’t want to fix my chipped teeth that day. After explaining I really needed it done asap, they said they would start after showing me the price. They wanted to TEMPORARILY fix my teeth for almost $4,000, with a almost $2,000 (half of the total amount) being paid up front on the spot. This doesn’t even include whatever I would pay down the line when it’s time to actually do some dental work. I mean they were literally laughing as I was walking out like my pain and issue was some sort of joke. Needless to say I found another dentist and got better work from better people at a WAY more reasonable price. Definitely wouldn’t recommend unless you want to spend a couple thousand every few weeks and be treated like a peasant. 0/10, will never go back.
Colin Raney
What a great place! All of the techs and front office employees have been very helpful and great to work with. They always take time to explain things and point me in the right direction. I got great service from Dr. Herndon and Idalia today - thanks for all of the help! Great practice - would highly recommend.
Kimberly Mason
I am scared of the dentist but was made to feel comfortable here. I loved the music also.