Five Forks Dental Care, Inc.

I had the worst experience at this practice. I was mislead to believe that they accepted my insurance, only to be told at check-out that they're out of network with all insurances! Really?! I have over 20 years of healthcare experience and it is clear that they purposely mislead you. Be careful! They will lie to you and you will end up with a surprise bill of over $400 like I did. If they would have told me that I would have to pay out of pocket because they are not in network with any insurance, I would have made the decision to call another dentist who is in network. They don't tell you because they're shysters! They're in the business of making money and do not have your best interest at hand. They are unethical! The check-out staff is so used to having this experience that everyone looked the other way when I expressed their deceptive practices. Do yourselves a favor, find another dentist.

Absolutely wonderful place to go!! Reception ladies were very kind and informative. The atmosphere was nice and inviting. Jennifer and Dr. Hapney are ABSOLUTELY AMAZING!!!! I highly recommend this place!!

He Did it and I'm Glad He Did
I was 85 years old and I wanted implants, but I thought I was too old to put that much money in my mouth for what I thought was only a few years left in my life.
My husband, Charles saw it differently. He went to the office of Five Forks Dental Care(my dentist of choice) then came home and told me I was getting implants and they were already paid for.
Needless to say I was elated. They did a beautiful work on my mouth and now I say, "money well spent".
I am now 89 and it has been totally worth it
The staff is professional, knowledgeable, and really make you feel comfortable

Procedures for registering/checking in were careful and efficient...
My hygienist was awesome and made for a great experience.
The conversation with my dentist was informative and I appreciated her taking the time and explaining each concern she had after my cleaning.
All around, a great experience and I highly recommend the dentist office at Five Forks!

I’m beyond disappointed with the lack of customer service this office provides. After my visit I was told that they aren’t in network with my provider anymore which was a new change and then was told they won’t provide a referral to another office for work they are able to do.

Highly recommended for so many reasons. The quality of care is best in the industry!! Absolutely the best quality care I have ever experienced. The staff are very thorough and very professional. They made me feel like I was at home. They took to the time to get to know me not just as a patient but on a personal level. If your looking for a new dental home, this is the place to call!

I had my first official cleaning with Five Fork Dental. I had been to the office for a consultation at which time I was treated to a wonderful hot paraffin wax hand treatment. On both visits, the entire office staff was warm and welcoming. I felt like I was well taken care of with a thorough exam and had the full attention of both the Dental Hygienist and Dr. Vance. Dr. Vance spent quite a bit of time with me explaining some concerns and a treatment plan. I am very happy with Five Fork Dental and have finally found my dental care home!

I got my teeth cleaned on Monday and they took amazing care of me! Shout out to Laura, my fave dental hygienist! All the ladies were spectacular and so sweet. Dr Hapney is so thorough and makes sure you’re fully involved in your dental treatment. LOVE LOVE LOVE, highly recommend. Whoever thought to combine the calming atmosphere of a spa with a dental office is genius.

I am really concerned after reading some of the reviews that there was a lady who went through the exact same thing that I am going through right now, among others. In addition to some of the other things that I have went through like bad customer service, not getting calls back, being in pain for a couple weeks and still in pain, getting referred out. How do you sit through 4 hours of work and x-rays, but not know that somebody needs a root canal? How do you leave a patient in pain like that and still not call them back the next day with information on what is going on? I had to buy A mouthwash after going back that cost me $25 that I should’ve not had to buy and was not told about the first time. My mouth is worse than it was the first time, before I even went to the dentist. I’m getting severe headaches from the pain, was not explained thoroughly the care that comes along with the aftermath of this kind of work after having a tooth pulled also and waiting on my crown. Yes the staff is nice, but this is unacceptable to do to a patient. Now trying to refer me out when they do root canals there at that office. I explained I cant eat on that side and Im told to increase my salt rinses. Personally, I'm pretty sure there has been a big mistake made in my mouth. My bite is off and my teeth hurt tremendously. I actually was warned by a good friend to go to a different dentist, after there family had a bad experience with being taken for there money, now I see why.

Extremely unprofessional. Treated my daughter with no respect and charged her for an X-ray and then told her they couldn’t help her and referred her to someone else. She did not want to pay and they told her if she didn’t pay they would call the cops! She is only 24 and was scared and didn’t know what to do! She paid them $160 cash and they refused to discuss it further with her. DO NOT USE THIS BUSINESS!