Aspen Dental

I have dental insurance. This place is listed on as a provider so I called to make an appointment for checkup and hygiene. I wanted 2 HOURS for someone to take X-rays and then have someone visually look at my teeth. They said they were busy and I'd have to come back for a cleaning. WHAT? That was the whole purpose fo my going!! They are ripoffs. I am waiting to see what they are going to bill my insurance.

I had not been to a dentist in years due to my anxiety towards them due to a very bad expierence. I went in with dread but came out amazed at the expierence that I had from the time I stepped into the office until left. I was made to feel very comfortable and they was all aware of my anxiety. They eased my mind of being ashamed and did not judge me. Iam so glad that I took the chance and went.

Scheduled my appointment, called to confirm days before. I get to the office and I'm not in the system, they tell me they will get me in but they have two people ahead of me even though I was the first appointment of the day. They act like I didnt confirm and that is why I was removed but I called to confirm through their text alerts and the lady who handled my call (which is a whole other topic on its on) confirmed about 3 times that my appointment was set. The people in the office (who were nice) did nothing about it, so I had to reschedule but I probably will find a new dentist.

Everyone here is always very nice and make absolutely sure you are comfortable. I needed allot of work done and if it wasn't for the employees here I would have lost my front teeth. They helped me find financing to help fix my problems. My front four teeth needed capped, Lisa made my temporary caps for me. They looked just like my original teeth. It's so rare to find doctors I like anymore. Needless for say this is my terminate dentist now.

I had amazing help it was such a good experience. I was terrified to be honest but they made me feel very comfortable and they eased my nerves very quickly.

I had an overall good experience. Having a really personable, considerate staff accompanied by a relaxing atmosphere they gave the up most proffesional care and provided good advice so in my opinion they're deserving of a good review. Especially with the COVID virus going around they took the extra precautions and steps necessary.

Everyone was amazing, all the front desk girls, the dental assistants, office manager and the dentist.

AMAZING!!! They all where super friendly and helpful!!

I'm editing my review as of 4/8/2020, my Grandmother drove all the way from Kentucky, stopped and picked my mom and I up in Virginia before heading to Kingsport for our appointments bright and early... Just to get to the office and NOBODY is there and the office is CLOSED.... To say we was very mad was a understatement.... How hard was it to call or send a email to let us know this before we wasted gas, money anddd time!! Very unprofessional....

I felt like I had been baited into a money trap. The people were nice and number of x-rays were numerous ($19). Then I was asked about a cancer screening ($75). Then the Dr. and Hygienist checked me out thoroughly. When they finished with me, I was sent to see the finance person to go over the charges for the procedures they wanted to do. $2000.00 and with the discount plan, it would be about $1100.00.

All I went there for was the exam, x-rays & ($31) cleaning according to the fee schedule in the discount program. Total of $50. They didn't do the cleaning. I'm out $120 for the discount program and still don't have my teeth cleaned. Maybe if you have regular dental insurance you may be ok. If you are over 70 with decent teeth go to your regular Dentist.

I am terrified of going to the dentist but when I went to Aspen Dental everyone was so friendly & nice & they put me at ease. It's the first time in my life I was comfortable at a dentist. I highly recommend Aspen Dental. I seen too the Kingsport office. They have an amazing staff!!